AI And ML Revolutionizes Customer Experience

These days, it’s almost a truism that the CIO role has transformed from the sometimes pedestrian task of “running IT systems” to guiding the organization’s growth and success amid a burgeoning technology landscape. And increasingly, that success path leads through the customer experience. A CIO must now aggregate people, processes and technology to serve up that defining, five-star customer experience. Highly visible, and under steady pressure to get it right, CIOs are increasingly turning to artificial intelligence (AI) and Machine Learning (ML). Deloitte further validates this in its 2018 Global CIO Survey. Tellingly, Gartner predicts that by 2023, customers will prefer to use speech interfaces to initiate 70% of self-service customer interactions, rising from 40% today. There’s little question that AI and ML will play a pivotal role in improving customer experience and how businesses are digitally transforming. I’ve personally witnessed these trends gaining momentum in customer service and the help desk, from 2011, when I worked in the AI/ML wave taking form at VMware.

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CrowdStrike

CrowdStrike is the leader in next-generation endpoint protection, threat intelligence and response services. CrowdStrike’s core technology, the Falcon Platform, unifies next-gen AV, endpoint detection and response, and proactive hunting — all delivered via the cloud.

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Server Hypervisors

Efficient Management of Virtual Machines using Orchestration

Article | May 18, 2023

Contents 1. Introduction 2. What is Orchestration? 3. How Orchestrating Help Optimize VMs Efficiency? 3.1. Resource Optimization 3.2 Dynamic Scaling 3.3 Faster Deployment 3.4 Improved Security 3.5 Multi-Cloud Management 3.6 Improved Collaboration 4. Considerations while Orchestrating VMs 4.1. Together Hosting of Containers and VMs 4.2 Automated Backup and Restore for VMs 4.3 Ensure Replication for VMs 4.4 Setup Data Synchronization for VMs 5. Conclusion 1. Introduction Orchestration is a superset of automation. Cloud orchestration goes beyond automation, providing coordination between multiple automated activities. Cloud orchestration is increasingly essential due to the growth of containerization, which facilitates scaling applications across clouds, both public and private. The demand for both public cloud orchestration and hybrid cloud orchestration has increased as businesses increasingly adopt a hybrid cloud architecture. The quick adoption of containerized, micro-services-based apps that communicate over APIs has fueled the desire for automation in deploying and managing applications across the cloud. This increase in complexity has created a need for VM orchestration that can manage numerous dependencies across various clouds with policy-driven security and management capabilities. 2. What is Orchestration? Orchestration refers to the process of automating, coordinating, and managing complex systems, workflows, or processes. It typically entails the use of automation tools and platforms to streamline and coordinate the deployment, configuration, management of applications and services across different environments. This includes development, testing, staging, and production. Orchestration tools in cloud computing can be used to automate the deployment and administration of containerized applications across multiple servers or clusters. These tools can help automate tasks such as container provisioning, scaling, load balancing, and health monitoring, making it easier to manage complex application environments. Orchestration ensures organizations automate and streamline their workflows, reduce errors and downtime, and improve the efficacy and scalability of their operations. 3. How Orchestrating Help Optimize VMs Efficiency? Orchestration offers enhanced visibility into the resources and processes in use, which helps prevent VM sprawl and helps organizations trace resource usage by department, business unit, or individual user. Fig. Global Market for VNFO by Virtualization Methodology 2022-27($ million) (Source: Insight Research) The above figure shows, VMs have established a solid legacy that will continue to be relevant in the near to mid-term future. These are 6 ways, in which Orchestration helps vin efficient management of VMs: 3.1. Resource Optimization Orchestrating helps optimize resource utilization by automating the provisioning and de-provisioning of VMs, which allows for efficient use of computing resources. By using orchestration tools, IT teams can set up rules and policies for automatically scaling VMs based on criteria such as CPU utilization, memory usage, network traffic, and application performance metrics. Orchestration also enables advanced techniques such as predictive analytics, machine learning, and artificial intelligence to optimize resource utilization. These technologies can analyze historical data and identify patterns in workload demand, allowing the orchestration system to predict future resource needs and automatically provision or de-provision resources accordingly 3.2. Dynamic Scaling Orchestrating helps automate scaling of VMs, enabling organizations to quickly and easily adjust their computing resources based on demand. It enables IT teams to configure scaling policies and regulations for virtual machines based on resource utilization and network traffic along with performance metrics. When the workload demand exceeds a certain threshold, the orchestration system can autonomously provision additional virtual machines to accommodate the increased load. When workload demand decreases, the orchestration system can deprovision VMs to free up resources and reduce costs. 3.3. Faster Deployment Orchestrating can help automate VM deployment of VMs, reducing the time and effort required to provision new resources. By leveraging advanced technologies such as automation, scripting, and APIs, orchestration can further streamline the VM deployment process. It allows IT teams to define workflows and processes that can be automated using scripts, reducing the time and effort required to deploy new resources. In addition, orchestration can integrate with other IT management tools and platforms, such as cloud management platforms, configuration management tools, and monitoring systems. This enables IT teams to leverage various capabilities and services to streamline the VM deployment and improve efficiency. 3.4. Improved Security Orchestrating can help enhance the security of VMs by automating the deployment of security patches and updates. It also helps ensure VMs are deployed with the appropriate security configurations and settings, reducing the risk of misconfiguration and vulnerability. It enables IT teams to define standard security templates and configurations for VMs, which can be automatically applied during deployment. Furthermore, orchestration can integrate with other security tools and platforms, such as intrusion detection systems and firewalls, to provide a comprehensive security solution. It allows IT teams to automate the deployment of security policies and rules, ensuring that workloads remain protected against various security threats. 3.5. Multi-Cloud Management Orchestration helps provide a single pane of glass for VM management, enabling IT teams to monitor and manage VMs across multiple cloud environments from a single platform. This simplifies management and reduces complexity, enabling IT teams to respond more quickly and effectively to changing business requirements. In addition, orchestration also helps to ensure consistency and compliance across multiple cloud environments. Moreover, orchestration can also integrate with other multi-cloud management tools and platforms, such as cloud brokers and cloud management platforms, to provide a comprehensive solution for managing VMs across multiple clouds. 3.6. Improved Collaboration Orchestration helps streamline collaboration by providing a centralized repository for storing and sharing information related to VMs. Moreover, it also automates many of the routine tasks associated with VM management, reducing the workload for IT teams and freeing up time for more complex tasks. This can improve collaboration by enabling IT teams to focus on more strategic initiatives. In addition, orchestration provides advanced analytics and reporting capabilities, enabling IT teams to track performance, identify bottlenecks, and optimize resource utilization. This improves performance by providing a data-driven approach to VM management and allowing IT teams to work collaboratively to identify and address performance issues. 4. Considerations while Orchestrating VMs 4.1. Together Hosting of Containers and VMs Containers and virtual machines exist together within a single infrastructure and are managed by the same platform. This allows for hosting various projects using a unified management point and the ability to adapt gradually based on current needs and opportunities. This provides greater flexibility for teams to host and administer applications using cutting-edge technologies and established standards and methods. Moreover, as there is no need to invest in distinct physical servers for virtual machines (VMs) and containers, this approach can be a great way to maximize infrastructure utilization, resulting in lower TCO and higher ROI. In addition, unified management drastically simplifies processes, requiring fewer human resources and less time. 4.2. Automated Backup and Restore for VMs --Minimize downtime and reduce risk of data loss Organizations should set up automated backup and restore processes for virtual machines, ensuring critical data and applications are protected during a disaster. This involves scheduling regular backups of virtual machines to a secondary location or cloud storage and setting up automated restore processes to recover virtual machines during an outage or disaster quickly. 4.3. Ensure Replication for VMs --Ensure data and applications are available and accessible in the event of a disaster Organizations should set up replication processes for their VMs, allowing them to be automatically copied to a secondary location or cloud infrastructure. This ensures that critical applications and data are available even during a catastrophic failure at the primary site. 4.4. Setup Data Synchronization for VMs --Improve overall resilience and availability of the system VM orchestration tools should be used to set up data synchronization processes between virtual machines, ensuring that data is consistent and up-to-date across multiple locations. This is particularly important in scenarios where data needs to be accessed quickly from various locations, such as in distributed environments. 5. Conclusion Orchestration provides disaster recovery and business continuity, automatic scalability of distributed systems, and inter-service configuration. Cloud orchestration is becoming significant due to the advent of containerization, which permits scaling applications across clouds, both public and private. We expect continued growth and innovation in the field of VM orchestration, with new technologies and tools emerging to support more efficient and effective management of virtual machines in distributed environments. In addition, as organizations increasingly rely on cloud-based infrastructures and distributed systems, VM orchestration will continue to play a vital role in enabling businesses to operate smoothly and recover quickly from disruptions. VM orchestration will remain a critical component of disaster recovery and high availability strategies for years as organizations continue relying on virtualization technologies to power their operations and drive innovation.

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Server Hypervisors

ProtonVPN iOS app now supports the OpenVPN protocol

Article | September 9, 2022

Your ProtonVPN iOS app is now better equipped to fight censorship and offers more flexible connection options with the launch of OpenVPN for iOS. The OpenVPN protocol is one of the best VPN protocols because of its flexibility, security, and because it is more resistant to blocks. You now have the option to switch between the faster IKEv2 protocol and the more stable and censorship-resistant OpenVPN protocol.

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Virtual Desktop Tools, Virtual Desktop Strategies

How virtualization helped Dell make a pandemic pivot

Article | June 8, 2023

Danny Cobb, fellow and vice president of engineering for Dell Technologies’ telco systems business, remembers his company cruising into early 2020: Kicking off a new fiscal year with its operating plan in place, supply chain nailed down and factories humming; people coming into the office each day to the usual routine of looking for parking spots and taking laptops down to the cafeteria. Then came March, and the first wave of the Covid-19 pandemic hit U.S. shores. In the course of one weekend, Dell pivoted to having more than 90% of its workforce working from home. That meant a dramatic shift in its network needs and operations – one that was only able to be accomplished so quickly because of virtualized infrastructure.

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Virtual Desktop Tools

Managing Multi-Cloud Complexities for a Seamless Experience

Article | July 7, 2022

Introduction The early 2000s were milestone moments for the cloud. Amazon Web Services (AWS) entered the market in 2006, while Google revealed its first cloud service in 2007. Fast forward to 2020, when the pandemic boosted digital transformation efforts by around seven years (according to McKinsey), and the cloud has become a commercial necessity today. It not only facilitated the swift transition to remote work, but it also remains critical in maintaining company sustainability and creativity. Many can argue that the large-scale transition to the cloud in the 2010s was necessary to enable the digital-first experiences that remote workers and decentralized businesses need today. Multi-cloud and hybrid cloud setups are now the norm. According to Gartner, most businesses today use a multi-cloud approach to reduce vendor lock-in or to take advantage of more flexible, best-of-breed solutions. However, managing multi-cloud systems increases cloud complexity, and IT concerns, frequently slowing rather than accelerating innovation. According to 2022 research done by IntelligentCIO, the average multi-cloud system includes five platforms, including AWS, Microsoft Azure, Google Cloud, and IBM Red Hat, among others. Managing Multi-Cloud Complexities Like a Pro Your multi-cloud strategy should satisfy your company's requirements while also laying the groundwork for managing various cloud deployments. Creating a proactive plan for managing multi-cloud setups is one of the finest features that can distinguish your company. The five strategies for handling multi-cloud complexity are outlined below. Managing Data with AI and ML AI and machine learning can help manage enormous quantities of data in multi-cloud environments. AI simulates human decision-making and performs tasks as well as humans or even better at times. Machine learning is a type of artificial intelligence that learns from data, recognizes patterns, and makes decisions with minimum human interaction. AI and ML to help discover the most important data, reducing big data and multi-cloud complexity. AI and machine learning enable more simplicity and better data control. Integrated Management Structure Keeping up with the growing number of cloud services from several providers requires a unified management structure. Multiple cloud management requires IT time, resources, and technology to juggle and correlate infrastructure alternatives. Routinely monitor your cloud resources and service settings. It's important to manage apps, clouds, and people globally. Ensure you have the technology and infrastructure to handle several clouds. Developing Security Strategy Operating multiple clouds requires a security strategy and seamless integration of security capabilities. There's no single right answer since vendors have varied policies and cybersecurity methods. Storing data on many cloud deployments prevents data loss. Handling backups and safety copies of your data are crucial. Regularly examine your multi-cloud network's security. The cyber threat environment will vary as infrastructure and software do. Multi-cloud strategies must safeguard data and applications. Skillset Management Multi-cloud complexity requires skilled operators. Do you have the appropriate IT personnel to handle multi-cloud? If not, can you use managed or cloud services? These individuals or people are in charge of teaching the organization about how each cloud deployment helps the company accomplish its goals. This specialist ensures all cloud entities work properly by utilizing cloud technologies. Closing Lines Traditional cloud monitoring solutions are incapable of dealing with dynamic multi-cloud setups, but automated intelligence is the best at getting to the heart of cloud performance and security concerns. To begin with, businesses require end-to-end observability in order to see the overall picture. Add automation and causal AI to this capacity, and teams can obtain the accurate answers they require to better optimize their environments, freeing them up to concentrate on increasing innovation and generating better business results.

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Spotlight

CrowdStrike

CrowdStrike is the leader in next-generation endpoint protection, threat intelligence and response services. CrowdStrike’s core technology, the Falcon Platform, unifies next-gen AV, endpoint detection and response, and proactive hunting — all delivered via the cloud.

Related News

Virtualized Environments

VeriSilicon Unveils the New VC9800 IP for Next Generation Data Centers

Business Wire | January 09, 2024

VeriSilicon today unveiled its latest VC9800 series Video Processor Unit (VPU) IP with enhanced video processing performance to strengthen its presence in the data center applications. The newly launched series IP caters to the advanced requirements of next generation data centers including video transcoding servers, AI servers, virtual cloud desktops, and cloud gaming. The VC9800 series of VPU IP boasts high performance, high throughput, and server-level multi-stream encoding and decoding capabilities. It can handle up to 256 streams and support all mainstream video formats, including the new advanced format VVC. Through Rapid Look Ahead encoding, the VC9800 series IP improves video quality significantly with low memory footprint and encoding latency. With capable of supporting 8K encoding and decoding, it offers enhanced video post-processing and multi-channel encoding at various resolutions, thus achieves an efficient transcoding solution. The VC9800 series of VPU IP can seamlessly interface with Neural Network Processor (NPU) IP, enabling a complete AI-video pipeline. When combined with VeriSilicon’s Graphics Processor Unit (GPU) IP, the subsystem solution is able to deliver enhanced gaming experiences. In addition, the hardware virtualization, super resolution image enhancement, and AI-enabled encoding functions of this series IP also offer effective solutions for virtual cloud desktops. “VeriSilicon’s advanced video transcoding technology continues leading in Data Center domain. We are working closely with global leading customers to develop comprehensive video processing subsystem solutions to meet the requirements of the latest Data Centers,” said Wei-Jin Dai, Executive VP and GM of IP Division of VeriSilicon. “For AI computing, our video post-processing capabilities have been extended to smoothly interact with NPUs, ensuring OpenCV-level accuracy. We’ve also introduced super resolution technology to the video processing subsystem, elevating image quality and ultimately enhancing user experiences for cloud computing and smart display.” About VeriSilicon VeriSilicon is committed to providing customers with platform-based, all-around, one-stop custom silicon services and semiconductor IP licensing services leveraging its in-house semiconductor IP.

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Backup and Disaster Recovery

Minimize the Cost and Downtime of Disaster With Scale Computing's Business Continuity/Disaster Recovery Planning Service

PR Newswire | October 25, 2023

Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced its Business Continuity/Disaster Recovery (BCDR) Planning Service, designed to help organizations establish a comprehensive, regulated plan for responding to unforeseen downtime. The service provides Scale Computing customers and partners with the tools, guidance, and resources to create a playbook for data backup and recovery, enabling businesses to endure a disaster scenario with minimal loss. Scale Computing also recently announced that it is a finalist for the Business Continuity/Disaster Recovery Project of the Year in the 2023 SDC Awards for its work with Austrian managed service provider GiGaNet and its long-time partner the Zillertaler Gletscherbahn group. Voting for the SDC Awards is open at sdcawards.com/vote until November 10th, 2023. Data breaches are one of the biggest and most costly contributors to downtime for businesses. In 2023, the average cost of a data breach globally reached an all-time high of $4.45 million, a 15.3% increase from 2020. Simultaneously, the average length of business disruption following a ransomware attack in the United States reached 24 days last year, up 60% from just two years prior — a significant increase when downtime costs exceed $300,000 per hour for over 90% of mid-sized and large enterprises. For more than half of those businesses, the hourly outage costs range from $1 million to over $5 million. Recovery from an outage adds additional expense from which many enterprises are unable to bounce back. "Disaster can strike at any time, and every organization needs a consistently regulated playbook for how the business will respond — from action plans to recovery plans for bringing online the mission-critical servers businesses depend on," said Jeff Ready, CEO and co-founder, Scale Computing. "Knowing what systems need to be protected, planning for the ability to recover them, and having a full action plan for recovery should be at the forefront of every IT department's agenda, at the beginning of any infrastructure addition. With Scale Computing Platform, the plan for disaster recovery starts before equipment is even put into production, so IT leaders have a plan in place from day one that they can enact to ensure their business stays up and running, with minimal loss, should disaster strike. Our Business Continuity/Disaster Recovery Planning Service enables businesses to proactively classify systems based on their importance and implement a robust action plan, ensuring that our customers' and partners' critical systems are protected, validated, tested, and ready for recovery at any time." Whether a minor data loss or a business-wide shutdown, having a well-defined business continuity strategy is crucial to minimize financial impact, ensure continuous employee productivity, meet compliance and regulatory requirements, decrease liability obligations, reduce downtime, and minimize the risk of negative exposure. Scale Computing's BCDR Planning Service includes planning, deployment, documentation creation, and disaster recovery testing, covering every aspect to keep businesses prepared and resilient. The service is offered to Scale Computing Platform customers, which brings simplicity, high availability, and scalability together to replace existing infrastructure for running virtual machines with an easy-to-manage, fully integrated platform that allows organizations to run applications regardless of hardware requirements. About Scale Computing Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Using patented HyperCore™ technology, Scale Computing Platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime, even when local IT resources and staff are scarce. Edge Computing is the fastest-growing area of IT infrastructure, and industry analysts have named Scale Computing an outperformer and leader in the space, including being named the #1 edge computing vendor by CRN. Scale Computing's products are sold by thousands of value-added resellers, integrators, and service providers worldwide.

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Server Virtualization, VMware

StorMagic Introduces Edge Control Software to Simplify SvSAN Monitoring and Management

Business Wire | October 18, 2023

StorMagic®, solving the world’s edge data problems, today announced the immediate availability of a new Software as a Service (SaaS) tool that allows users to easily monitor and manage all of their SvSAN clusters around the world. StorMagic Edge Control simplifies the process and tools required for day-to-day SvSAN cluster administration. SvSAN customers with multiple locations can significantly reduce the time spent managing their edge sites, whether they are using VMware, Microsoft or KVM hypervisors. “ESG research shows increasing demand for data storage at the edge which fuels an increased need for monitoring solutions that can help address the complexity of storage at the edge,” said Scott Sinclair, practice director at Enterprise Strategy Group. “SvSAN customers can greatly benefit by adding StorMagic Edge Control into their toolkits; the dashboard views and list formats will make centralized data management much easier and more accessible.” Edge Control delivers centralized administration for SvSAN environments of all sizes. Customers can now manage all SvSAN deployments in any location from a single pane of glass. Dashboard and system views provide a fast but comprehensive status of all of their virtual storage appliances (VSAs), allowing them to keep their environment up-to-date more easily and react faster as needed. “StorMagic customers of any size can now manage their entire SvSAN estate, whether it’s one site or thousands of sites around the world,” said Bruce Kornfeld, chief marketing and product officer, StorMagic. “Edge Control is particularly interesting for customers who are considering switching from VMware to Microsoft or Linux KVM because SvSAN and Edge Control are both hypervisor agnostic.” Pricing and Availability Edge Control version 1.0 is available today from StorMagic. SvSAN customers can download and begin using the software immediately, free of charge. About StorMagic StorMagic is solving the world’s edge data problems. We help organizations store, protect and use data at and from the edge. StorMagic’s solutions ensure data is always protected and available, no matter the type or location, to provide value anytime, anywhere. StorMagic’s storage and security products are flexible, robust, easy to use and cost-effective, without sacrificing enterprise-class features, for organizations with one to thousands of sites.

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Virtualized Environments

VeriSilicon Unveils the New VC9800 IP for Next Generation Data Centers

Business Wire | January 09, 2024

VeriSilicon today unveiled its latest VC9800 series Video Processor Unit (VPU) IP with enhanced video processing performance to strengthen its presence in the data center applications. The newly launched series IP caters to the advanced requirements of next generation data centers including video transcoding servers, AI servers, virtual cloud desktops, and cloud gaming. The VC9800 series of VPU IP boasts high performance, high throughput, and server-level multi-stream encoding and decoding capabilities. It can handle up to 256 streams and support all mainstream video formats, including the new advanced format VVC. Through Rapid Look Ahead encoding, the VC9800 series IP improves video quality significantly with low memory footprint and encoding latency. With capable of supporting 8K encoding and decoding, it offers enhanced video post-processing and multi-channel encoding at various resolutions, thus achieves an efficient transcoding solution. The VC9800 series of VPU IP can seamlessly interface with Neural Network Processor (NPU) IP, enabling a complete AI-video pipeline. When combined with VeriSilicon’s Graphics Processor Unit (GPU) IP, the subsystem solution is able to deliver enhanced gaming experiences. In addition, the hardware virtualization, super resolution image enhancement, and AI-enabled encoding functions of this series IP also offer effective solutions for virtual cloud desktops. “VeriSilicon’s advanced video transcoding technology continues leading in Data Center domain. We are working closely with global leading customers to develop comprehensive video processing subsystem solutions to meet the requirements of the latest Data Centers,” said Wei-Jin Dai, Executive VP and GM of IP Division of VeriSilicon. “For AI computing, our video post-processing capabilities have been extended to smoothly interact with NPUs, ensuring OpenCV-level accuracy. We’ve also introduced super resolution technology to the video processing subsystem, elevating image quality and ultimately enhancing user experiences for cloud computing and smart display.” About VeriSilicon VeriSilicon is committed to providing customers with platform-based, all-around, one-stop custom silicon services and semiconductor IP licensing services leveraging its in-house semiconductor IP.

Read More

Backup and Disaster Recovery

Minimize the Cost and Downtime of Disaster With Scale Computing's Business Continuity/Disaster Recovery Planning Service

PR Newswire | October 25, 2023

Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced its Business Continuity/Disaster Recovery (BCDR) Planning Service, designed to help organizations establish a comprehensive, regulated plan for responding to unforeseen downtime. The service provides Scale Computing customers and partners with the tools, guidance, and resources to create a playbook for data backup and recovery, enabling businesses to endure a disaster scenario with minimal loss. Scale Computing also recently announced that it is a finalist for the Business Continuity/Disaster Recovery Project of the Year in the 2023 SDC Awards for its work with Austrian managed service provider GiGaNet and its long-time partner the Zillertaler Gletscherbahn group. Voting for the SDC Awards is open at sdcawards.com/vote until November 10th, 2023. Data breaches are one of the biggest and most costly contributors to downtime for businesses. In 2023, the average cost of a data breach globally reached an all-time high of $4.45 million, a 15.3% increase from 2020. Simultaneously, the average length of business disruption following a ransomware attack in the United States reached 24 days last year, up 60% from just two years prior — a significant increase when downtime costs exceed $300,000 per hour for over 90% of mid-sized and large enterprises. For more than half of those businesses, the hourly outage costs range from $1 million to over $5 million. Recovery from an outage adds additional expense from which many enterprises are unable to bounce back. "Disaster can strike at any time, and every organization needs a consistently regulated playbook for how the business will respond — from action plans to recovery plans for bringing online the mission-critical servers businesses depend on," said Jeff Ready, CEO and co-founder, Scale Computing. "Knowing what systems need to be protected, planning for the ability to recover them, and having a full action plan for recovery should be at the forefront of every IT department's agenda, at the beginning of any infrastructure addition. With Scale Computing Platform, the plan for disaster recovery starts before equipment is even put into production, so IT leaders have a plan in place from day one that they can enact to ensure their business stays up and running, with minimal loss, should disaster strike. Our Business Continuity/Disaster Recovery Planning Service enables businesses to proactively classify systems based on their importance and implement a robust action plan, ensuring that our customers' and partners' critical systems are protected, validated, tested, and ready for recovery at any time." Whether a minor data loss or a business-wide shutdown, having a well-defined business continuity strategy is crucial to minimize financial impact, ensure continuous employee productivity, meet compliance and regulatory requirements, decrease liability obligations, reduce downtime, and minimize the risk of negative exposure. Scale Computing's BCDR Planning Service includes planning, deployment, documentation creation, and disaster recovery testing, covering every aspect to keep businesses prepared and resilient. The service is offered to Scale Computing Platform customers, which brings simplicity, high availability, and scalability together to replace existing infrastructure for running virtual machines with an easy-to-manage, fully integrated platform that allows organizations to run applications regardless of hardware requirements. About Scale Computing Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Using patented HyperCore™ technology, Scale Computing Platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime, even when local IT resources and staff are scarce. Edge Computing is the fastest-growing area of IT infrastructure, and industry analysts have named Scale Computing an outperformer and leader in the space, including being named the #1 edge computing vendor by CRN. Scale Computing's products are sold by thousands of value-added resellers, integrators, and service providers worldwide.

Read More

Server Virtualization, VMware

StorMagic Introduces Edge Control Software to Simplify SvSAN Monitoring and Management

Business Wire | October 18, 2023

StorMagic®, solving the world’s edge data problems, today announced the immediate availability of a new Software as a Service (SaaS) tool that allows users to easily monitor and manage all of their SvSAN clusters around the world. StorMagic Edge Control simplifies the process and tools required for day-to-day SvSAN cluster administration. SvSAN customers with multiple locations can significantly reduce the time spent managing their edge sites, whether they are using VMware, Microsoft or KVM hypervisors. “ESG research shows increasing demand for data storage at the edge which fuels an increased need for monitoring solutions that can help address the complexity of storage at the edge,” said Scott Sinclair, practice director at Enterprise Strategy Group. “SvSAN customers can greatly benefit by adding StorMagic Edge Control into their toolkits; the dashboard views and list formats will make centralized data management much easier and more accessible.” Edge Control delivers centralized administration for SvSAN environments of all sizes. Customers can now manage all SvSAN deployments in any location from a single pane of glass. Dashboard and system views provide a fast but comprehensive status of all of their virtual storage appliances (VSAs), allowing them to keep their environment up-to-date more easily and react faster as needed. “StorMagic customers of any size can now manage their entire SvSAN estate, whether it’s one site or thousands of sites around the world,” said Bruce Kornfeld, chief marketing and product officer, StorMagic. “Edge Control is particularly interesting for customers who are considering switching from VMware to Microsoft or Linux KVM because SvSAN and Edge Control are both hypervisor agnostic.” Pricing and Availability Edge Control version 1.0 is available today from StorMagic. SvSAN customers can download and begin using the software immediately, free of charge. About StorMagic StorMagic is solving the world’s edge data problems. We help organizations store, protect and use data at and from the edge. StorMagic’s solutions ensure data is always protected and available, no matter the type or location, to provide value anytime, anywhere. StorMagic’s storage and security products are flexible, robust, easy to use and cost-effective, without sacrificing enterprise-class features, for organizations with one to thousands of sites.

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