Cloud Success: One CIO Shares His Experience

ERIC KRAPF | January 31, 2019

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You can find a lot of companies transitioning from on-premises to cloud-based communications platforms, but perhaps not as thoughtfully as U.S. Retirement & Benefit Partners (USRBP), an independent national financial services firm.As Kevin Dunn, CIO/CISO at USRBP, shared earlier this week in an Enterprise Connect webinar, the company embarked on a migration that featured adoption of both UC as a service (UCaaS) and contact center as a service (CCaaS) from 8x8. Integrating the CCaaS element, in fact, was a critical early step -- and one of the reasons I consider USRBP particularly forward-looking in its cloud communications strategy. Another noteworthy distinction is that USRBP made integration of business applications with the new system a must, as Dunn discussed with his fellow webinar participant, Irwin Lazar, VP and service director at Nemertes Research.

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LogMeIn, Inc. (NASDAQ:LOGM) simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. With millions of users worldwide, our cloud-based solutions make it possible for people and companies to connect and engage with their workplace, colleagues, customers and products anywhere, anytime.

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