Cloudops: The neglected part of cloud migration

DAVID LINTHICUM | July 31, 2018

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It’s 2:00 a.m. A pager goes off in a suburban home. A bleary-eyed woman makes her way to a terminal hooked up to a 1200-baud modem. She works until 6:00 a.m. to fix the system problem remotely, this time just having to edit and restart a data load job, then monitoring the log to ensure that things are fixed.If you’re thinking that’s so 1980s, you’re right. However, substitute “smartphone” for “pager” and “laptop with Wi-Fi” for “1200-baud terminal,” and you’re not that far off from how things are done today on the cloud. It’s called cloud operations (aka cloudops), the ability to maintain cloud-based systems in good working order. It is typically a mix of proactive and reactive work, with data-load job failures, missing directory entries, and user- or developer-caused problems taking up your 10-to 12-hour work day.

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