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. https://www.eweek.com/virtualization/how-to-implement-ai-enhanced-intelligent-automation-platform
blog article
HOW TO IMPLEMENT AN AI-ENHANCED, INTELLIGENT AUTOMATION PLATFORM
The dreaded trend term “digital transformation” is a bit worn out at this point for those of us who talk and write about it on a daily basis, but it remains a top priority for many organizations. These companies are trying to automate capabilities as a lever for optimizing operations, delivering better service to customers and driving top-line growth. They’re also looking to deploy automation against increasingly complex business processes and scale the benefits of this transformation as widely as possible.To move ahead with DT initiatives and achieve these outcomes, enterprises are looking for platform-automation capability that allows them to optimize end-to-end operations. Typically, these problems range from improving the way information is captured and extracted, to taking action on that information in downstream systems/applications, then facilitating checkpoints with people along the way, so that they can collaborate with automation. CHRIS PREIMESBERGER READ MORE