Info-Tech Research Group | November 04, 2022
Global IT research and advisory firm Info-Tech Research Group has released a new blueprint titled Considerations for a Move to Virtual Desktops. The industry resource was created to assist IT professionals in considering virtual desktop infrastructure (VDI) or desktop as a service (DaaS). These solutions can increase user satisfaction, reduce IT complexity, decrease management and storage costs, and maintain a secure and effective environment for both the end user and the business.
Info-Tech's new research analyzes the user experience data that the IT industry tracks but often doesn't use or even consider. VDI or DaaS users expect the user experience to be at least equal to that provided by a physical desktop and typically do not concern themselves with the underlying infrastructure. If the experience is less, it means IT has failed in the considerations for VDI/DaaS.
"If employees are the competitive edge and key differentiators for a business, Infrastructure & Operations (I&O) has a duty of care to ensure that the employees' digital experience enables and does not impede the value of that asset,"
John Annand, principal director at Info-Tech Research Group
Hybrid work environments and the security concerns that come with them have accelerated the move to VDI and DaaS solutions, but implementation comes with its own unique set of challenges to consider when deciding which solution is best suited for the business.
In addition to considering the user experience, IT must also ensure productivity standards throughout the process, both strategically and tactically. Common obstacles IT departments may encounter include complicated shared infrastructure, inadequate in-house training, or insufficient staff to execute migration or manage post-migration activities such as governance and retention policies and other security, compliance, legal, and data classification concerns.
Info-Tech Research Group recommends that organizations define their end goals, frame solutions based on end-user workloads, and understand the pros and cons to decide which solutions will best meet business needs. The new data-backed blueprint offers self-evaluation tools and questions IT leaders can ask themselves in order to accomplish these steps:
Define and build your value hypothesis/proposition\
What is the business case? Who is championing the investment?
Identify the project management team and stakeholders.
Set goals to be achieved based on value.
Identify KPIs and metrics to measure success.
Identify use cases and personas
Identify possible user friction (e.g., emotional, cognitive, interaction).
Understand current infrastructure shortcomings and capabilities (e.g., network, security posture and tolerance, staffing needs, qualified technicians, end-user devices, etc.).
Articulate use cases into functional and non-functional requirements
Separate must-haves and nice-to-haves.
Categorize requirements into identifiable functionality capabilities.
Review your outputs and identify "gotchas" using the MECE (mutually exclusive, collectively exhaustive) principle.
Conducting a self-evaluation of the business and understanding the strengths and weaknesses of in-house technical skills and business requirements will assist IT leaders in making the right decision when it comes to VDI or DaaS solutions.
About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading information technology research and advisory firms, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. For 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
Media professionals can register for unrestricted access to research across IT, HR, and software and over 200 IT and Industry analysts through the ITRG Media Insiders Program.
VIRTUAL SERVER MANAGEMENT
Quest | October 07, 2022
Quest Software, a global systems management, data protection and security software provider, today announced enhancements to NetVault® Plus – a cloud-ready enterprise data protection solution that enables protection and recovery of all systems, applications and data across a complex IT environment. NetVault Plus 13.1 users can now gain instant restore of systems, applications and data, reduce the risk of data loss through continuous data protection and significantly lower backup storage costs using deduplicated storage, both on-premises and in the cloud.
The shift from the traditional office to a more hybrid workplace has upped the ante when it comes to data protection and backup and recovery efforts. A recent trends report found that 67% of organizations now use cloud services as part of their data protection strategies, and 42% of IT leaders consider hybrid‑cloud workload protection the most important aspect of enterprise backup. In the same report, 20% of IT implementers say improving recovery point objectives (RPO) and recovery time objectives (RTO) will drive changing their backup solution in 2022.
NetVault Plus 13.1 provides a new continuous data protection workflow. Featuring incremental forever backups and synthetic full creation at the storage layer. Users can also leverage the new workflow with VMware virtual machines and their Microsoft 365 data including Exchange Online, SharePoint Online, Teams, OneDrive and Azure Active Directory. This enhancement allows users to run backups more frequently to reduce the risk of data loss and damage and address demanding RPOs.
This innovative protection technology also enables NetVault Plus 13.1 to offer instant restoration for VMware virtual environments. It allows users to either instantly recover a virtual machine back to production or simply boot for testing, from any incremental point directly from immutable deduplicated storage. This reduces costs by decreasing time to recovery and removing the need for special hardware appliances, non-deduplicated landing zones or staging areas.
“As market demands and challenges grow, Quest’s award-winning NetVault Plus data protection solution continues to advance to help organizations meet demanding RTO and RPO parameters and attain their business continuity and disaster recovery goals, With its broad system, application, virtualization and cloud support, NetVault Plus 13.1 delivers a powerful yet easy to use data protection solution that is used globally to protect data centers, remote office and cloud resources.”
Heath Thompson, President and GM, ISM at Quest
NetVault Plus 13.1 adds:
Continuous data protection and instant of VMware virtual machines.
Continuous data protection for Microsoft Office 365 data to deduplicated immutable storage.
Instant restore of VMware virtual machines direct from deduplicated, immutable storage.
Backup direct to object storage provides simplified SaaS application protection leveraging native cloud storage.
Immutable backup storage helps organizations protect business-critical systems, applications and data, reducing risks of successful ransomware or cyber-attack.
Enterprise class data protection for hybrid, cloud environments ensuring business resilience through disaster recovery readiness.
NetVault Plus 13.1 also provides the ability to backup directly to S3 compatible object storage in public cloud, private cloud and on-premises object storage arrays, allowing adoption of cloud workflows and simple storage mechanisms.
About Quest Software
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. Quest helps customers solve their next IT challenge, from maximizing the value of their data to Active Directory and Office 365 management, and cybersecurity resilience. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to become data empowered, deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges, and stay ahead of the next threat. Quest Software. Where next meets now.
Cloudian | September 14, 2022
Cloudian has enhanced its Managed Service Provider (MSP) program to help MSPs and Cloud Service Providers (CSPs) capitalize on new market opportunities by leveraging the company’s expanded object storage solutions portfolio and increased program benefits, including go-to-market and event support, joint business planning and additional training. With over 300 MSP/CSP customers around the world—including 30 added over the past year—Cloudian provides the foundation for a range of S3-compatible data management and protection service offerings, and the enhanced program reflects the company’s commitment to helping these customers deliver greater value to their clients and drive more growth and profit.
Leading S3 Storage Platform for MSPs/CSPs
In recent years, the S3 API has emerged as the de facto standard for cloud storage, with a vast ecosystem of S3-compatible technology providers and applications. Cloudian’s award-winning HyperStore object storage platform was architected to be fully S3-compatible from Day 1 and continues to have the most advanced S3 compatibility in the industry. In addition, as the company initially focused on MSP customers, HyperStore has always included features such as multi-tenancy, quality-of-service and billing.
Other key HyperStore benefits include granular SLA management, data placement controls and industry-leading security certifications such as Common Criteria, FIPS and SEC Rule 17a-4(f).
Foundation for New Value-Add Services
Cloudian has long provided a limitlessly scalable foundation for data storage and protection services such as S3 Storage-as-a-Service, Backup-as-a-Service, Archive-as-a-Service and Disaster Recovery-as-a-Service. Over the past two years, the company has expanded its solutions portfolio and worked closely with other technology leaders — e.g., Veeam, VMware, Splunk — to enable MSPs/CSPs to offer new value-add services. These include:
Ransomware Protection Services – Based on Cloudian’s S3 Object Lock, this service uses data immutability to prevent cybercriminals from encrypting or deleting a backup data copy, thereby enabling quick recovery of the unchanged backup without paying ransom.
Sovereign Cloud Services – With its native S3 API, exabyte-level scalability and multi-tenancy, Cloudian enables MSPs/CSPs to offer locally based sovereign cloud services and further distinguish themselves from global hyperscalers.
Data Analytics Services – MSPs/CSPs can leverage Cloudian’s native S3 compatibility for seamless integration with analytics solutions such as VMware Tanzu Greenplum, Microsoft SQL Server 2022 and Vertica.
Cloudian’s MSP program benefits include:
Sales and Marketing support for joint events, go-to-market activities and sales campaigns
Joint business planning
Co-branded solution collateral
Subscription and VMware Cloud Provider consumption pricing models
Partner portal for streamlined access to Cloudian tools, resources and educational materials
Online training to stay on top of the latest sales and technical information
Promotion on Cloudian’s website
24x7 technical support
To learn more about the Cloudian program, visit cloudian.com/msp-partners/.
“We have a deep commitment to helping our customers improve their productivity and profitability by keeping their data safe, secure and readily available, With our Cloudian and Veeam-powered ransomware protection service offering, we’re able to assure our customers that their productivity need not be threatened even by such powerful and potentially debilitating cybersecurity threats.”
Jon Williams, chief technology officer, Calligo
“AUCloud is Australia’s sovereign cloud Infrastructure-as-a-Service provider and the first VMware recognized sovereign cloud provider in Australia, focused on meeting the specific data security needs of the Australian Government, Defense, Intelligence and Critical Infrastructure communities, as well as security conscious enterprises more broadly,” said Phil Dawson, managing director, AUCloud. “Cloudian has played a central role in enabling us to meet the data management and protection needs of our customers, with key features such as modular scalability and multi-tenant resource pooling as well as certifications with the most stringent international security standards.”
“Traditional infrastructure solutions often cannot meet the cost, scalability and other requirements for supporting modern apps,” said Adam Svoboda, principal cybersecurity strategist, Eagle Technologies. “Eagle has been at the forefront in helping our customers meet their evolving needs, and our Cloudian partnership has enabled us to pursue new market opportunities, deliver enhanced value to our customers and drive more profitable growth.”
"Cloudian met all our requirements, including scalability and high security standards,” says Martin Endreß, chief customer officer, IONOS. “We noticed from the beginning that Cloudian takes the needs of European customers very seriously."
Cloudian is the leader in data management software for the hybrid cloud. With military-grade security, limitless scalability and seamless cloud integration, Cloudian’s S3-compatible object storage lets users optimize data access, meet data sovereignty requirements and cut costs by consolidating information to a single, cloud-like platform. Cloudian’s geo-distributed architecture manages and protects object and file data at the edge, core, and in the cloud, for both conventional and modern applications.