Virtual Desktop Strategies, Virtual Server Management
PR Newswire | August 25, 2023
Liquidware,the leader in digital workspace management, today announced their first SaaS solution, Liquidware CommandCTRL™, is now generally available at this week's VMware Explore event. CommandCTRL is the only SaaS real-time remediation solution that includes a DVR-like function that provides expeditious point-in-time problem solving. The many other features provide business benefits such as reduced time to resolution of incidents that increases productivity and improves user experience. CommandCTRL is a cost effective solution as there is no infrastructure required with minimal training to get up to speed. With the majority of troubleshooting being done in the background while the user is uninterrupted provides improved user sentiment.
CommandCTRL has four key differentiators to other solutions on the market today:
DVR-like playback functionality- Playback-mode captures 30-days history so admins can see exactly what occurred in the environment at specific dates and times
AI integration - with ChatGPT for process identification
Protocol mirroring - displays the protocol to the physical machine endpoint
Switch - seamlessly switch and navigate between two distinct environments: the local desktop and the cloud-based desktop.
"CommandCTRL fills a gap in the market for assisting organizations in expediting incident resolution, the solution is purpose-built to support interactive remediation of remote workspaces," commentedJason Mattox, CTO Liquidware. "While CommandCTRL is a standalone product, we envisage many customers buying it to accompany their Stratusphere™ UX investment."
In a recent Gartner® research report* it states, "To address the demands of digital business, IT service desks must reduce the number of simple and repeatable incidents and service requests they process manually." Gartner recommends Infrastructure and Operations leaders focused on IT operations transformation should, "Eliminate the cause of low-value, avoidable issues and requests to focus business productivity teams on high-priority work."
CommandCTRL adds another dimension of enterprise management to Liquidware's industry-leading solutions that include ProfileUnity™ user environment management, FlexApp™ application layering and Stratusphere™ UX digital experience monitoring.
Other key features include:
Real-time metrics data updates every three seconds
Real-time remediation actions speed problem identification and resolution
Threshold violations are highlighted in real-time mode and inDVR, these highlights alert the admin to end users' problems in seconds
Admins have two separate ways to shadow users: Quick Assist and Remote Assist
Multi-tenant membership allows partners to be a member of customers' sites to assist with remediation
Powershell and Cmd options for creating scripts to automate needed functions
Full scripting store organizes custom and external scripts for easy access and implementation.
Liquidware is a leader in digital workspace management solutions for Windows desktops. The company's products encompass all facets of management to ensure the ultimate user experience across all workspaces – physical, virtual, DaaS or in the cloud. Enterprises across the globe utilize Liquidware solutions to dramatically decrease time spent managing desktops, while delivering increased security, flexibility, and scalability. Supported platforms include Microsoft physical, Azure Virtual Desktop (AVD), Windows 365, Citrix Desktops, VMware Horizon, Amazon WorkSpaces, and Dizzion Frame. Liquidware products are available through a global network of partners.
Virtual Desktop Tools, Server Hypervisors
businesswire | July 28, 2023
ZEDEDA, the leader in edge infrastructure orchestration, today introduced ZEDEDA Edge Application Services, making it easier for customers to instantly gain granular control across all of their edge applications, including their modern AI-based applications.
The number of edge devices, along with the data they produce, is growing exponentially. Gartner® predicts that “by 2025, 75% of data will be generated outside these centralized [data centers or cloud regions] facilities.”1 Edge computing is required to manage and process that data, but the complexity of distributed environments can make it difficult for customers to get started quickly. Enabling access to core services can provide an on-ramp for organizations to benefit from an initial edge use case while also establishing a foundation for future growth, just as was seen previously with cloud adoption.
“Just as we saw occur with the cloud providers in the early days, it is time for the edge market to evolve beyond just infrastructure and begin to offer value-added services in addition,” said Said Ouissal, founder and CEO of ZEDEDA. “Now, with ZEDEDA Edge Application Services, we are able to offer our customers the ability to manage, configure and control their edge applications simply by leveraging the ZEDEDA ecosystem.”
ZEDEDA Edge Application Services are delivered using ZEDEDA’s market-leading edge orchestration solution, which reduces cost while increasing visibility, security and control. The new industry-leading suite of services provides remote access, inventory and configuration management, and Kubernetes management services tailored to the individual needs of each deployment and customer.
ZEDEDA Edge Access: A Simple and Secure Remote Access Solution
The first service in the suite, ZEDEDA Edge Access, enables IT administrators and platform operations teams to instantly access any remote device from any location at any time. It is a simple solution that provides secure access, control and audit tracing for edge deployments.
ZEDEDA Edge Access is secure out of the box, with built-in access controls that provide full encryption of user sessions, and requires no backend configuration or specialized skills. ZEDEDA Edge Access Service eliminates the overhead associated with conventional methods of remote access, providing a streamlined and efficient alternative.
ZEDEDA Edge Access Service also provides granular user control and access, enabling customers to provide third parties secure access to their edge infrastructure. For example, if there is a problem with a specific application, the software vendor or developer can securely access, audit and troubleshoot if needed. This service, and others like it, will ultimately enable ZEDEDA partners and OEMs to generate new revenue streams.
ZEDEDA’s open, distributed, cloud-native edge management and orchestration solution has attracted strategic OEM and customer relationships with Global 500 companies, including Emerson, Rockwell Automation, and VMware. The company continues to quadruple the number of edge nodes it has under management annually, scaling toward a hundred thousand edge nodes and has raised more than $55 million in capital from investors, including Coast Range Capital, Lux Capital, Energize Ventures, Porsche Ventures, Chevron Technology Ventures, Emerson Ventures, Juniper Networks, Rockwell Automation, Samsung Next and EDF North America Ventures.
ZEDEDA makes edge computing effortless, open, and intrinsically secure — extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution, simplifying the security and remote management of edge infrastructure and applications at scale.
Virtual Desktop Strategies, Backup and Disaster Recovery
businesswire | August 10, 2023
eSentire, Inc., the Authority in Managed Detection and Response (MDR), today announced the expansion of its proprietary software and services portfolio with the introduction of its new MDR Agent. The eSentire Agent is the latest innovation of the firm's SaaS-based Extended Detection and Response (XDR) Platform, developed specifically for small and medium businesses (SMBs) seeking affordable prevention, detection, investigation, and response capabilities as part of an all-in-one 24/7 solution. eSentire will be elevating the eSentire Agent’s differentiated capabilities this week at Black Hat USA in Las Vegas and will begin offering its Agent as part of eSentire’s value-rich MDR service bundles, including endpoint, log, and network protection, in October 2023.
eSentire created the category ofManaged Detection and Responsewith the vision of arming 24/7 Security Operations Center (SOC) Analysts with the tools to perform digital forensic-grade investigations to rapidly contain attacks before they spread. As the firm has scaled to protect over 2000 leading organizations across 35 industries globally, its focus on deep investigation to drive proactive threat response and remediation has never wavered. In 2021, eSentire acquired state-of-the-art, digital forensics and investigative software, CyFIR, transforming its Incident Response practice and disrupting the industry with a 4-hour threat suppression SLA commitment as part of its24/7 On-Demand IR Retaineroffering. Over the last 24 months, eSentire has scaled its digital forensics software to also power MDR outcomes – delivering unmatched time to value and choice for SMBs.
eSentire Agent’s Prevention, Detection, Investigation, and Response Capabilities
eSentire’s MDR Agent begins with a prevention-first approach, stopping malware and ransomware using deep learning technology with incredible efficacy:
Blocking 99% of known and unknown threats
<0.1% false positive rate
<20 millisecond time to prevent
Delivering on eSentire’s service promise of world-class threat response that prevents business disruption, the Agent acts as a protective presence across customer endpoints, extracting unfiltered, rich telemetry data. These insights into potential threats are processed by eSentire’s XDR Platform and investigated by its SOC, driving improved security outcomes, including the containment of lateral movement and data exfiltration efforts.
As SMBs grapple with a significant shortage of cybersecurity experts and the need to prioritize security investments, eSentire is delivering unmatched cybersecurity value with its XDR Platform and Agent as part of its MDR service, including:
Rapid time to value with expert onboarding and one-push install
24/7 security monitoring and expertise to offset resource constraints
Operationalized threat intelligence from eSentire’sThreat Response Unit (TRU)
150+ novel detections added per quarter to augment security threat detection
Automated blocking of 99% of known and unknown threats
Full-scale detection, prevention, investigation, and response
Mean Time to Contain active security threats of 15 minutes
The introduction of the eSentire Agent complements eSentire’s robust, best-of-breed ecosystem of endpoint partners, including CrowdStrike, Microsoft, SentinelOne, and VMWare Carbon Black, which can all be managed within eSentire’s MDR offering as a fully licensed solution or in a Bring Your Own Subscription model.
“As the cybersecurity landscape continues to evolve and grow more complex, service providers everywhere have to remember the customer always gets a vote,” said Rahul Bakshi, Chief Product Officer, eSentire. “eSentire believes they will choose value, every time. That’s why we are bringing the eSentire MDR Agent to market as part of full-service bundles that offer enterprise-grade security at a fraction of the price. We have made great strides in advancing the Agent from a digital forensics tool to a MDR force multiplier and plan to leverage its innovative capabilities as a universal investigation and response enabler across all technology types in the near future.”
eSentire will showcase its MDR Agent and full-service offering with demonstrations on the Black Hat USA show floor at booth #2823 from August 9-10, 2023.
eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats by providing Exposure Management, Managed Detection and Response and Incident Response services designed to build an organization's cyber resilience & prevent business disruption. Founded in 2001, eSentire protects the world's most targeted organizations with 65% of its global base recognized as critical infrastructure, vital to economic health and stability. By combining open XDR platform technology, 24/7 threat hunting, and proven security operations leadership, eSentire's award-winning MDR services and team of experts help organizations anticipate, withstand and recover from cyberattacks