Virtual Desktop Strategies, Virtual Server Management
businesswire | August 09, 2023
Workspot, the intelligent VDI platform built for the multi-cloud era, announced today that Workspot Trends™ is available to its customers. Through this new offering, the company enables organizations to make data-driven decisions that help deliver outstanding performance to end users.
Historically, virtual desktop adoption has been hindered by poor end-user satisfaction. Workspot’s cloud-native VDI platform solves performance problems associated with latency and takes performance monitoring, troubleshooting, and optimization to new levels.
Workspot Trends collects key performance metrics, including direct, in-product, end-user survey results for every session, and user. IT teams can view the summary performance ratings, and begin to drill down into virtual desktop pools that show weaker end-user satisfaction ratings and compare them with pools that have higher ratings. This comparison yields insights into the specific conditions, whether that is CPU or memory usage, network conditions, round-trip time, and more, so IT teams can resolve the issue at the individual or pool level quickly.
Building upon comprehensive observability features inherent in the platform, including continuous collection and real-time analysis of millions of data points across endpoints, gateways, virtual desktop agents, enterprise connectors, and multiple clouds, Workspot Trends adds current and historical end-user satisfaction feedback to its performance analysis algorithm. Through this new solution, IT teams obtain actionable insights into the end-user experience over time.
“There is tremendous value in connecting performance data to the end-user experience,” said Richard Binning, Vice President, Technology at Nelson Worldwide. “With Trends, we’ll be able to have quicker insight into any issues people may be experiencing and resolve them faster. Additionally, our helpdesk and infrastructure teams can leverage these insights to proactively create ideal environments enabling the best possible performance for our teammates.”
“For too long, IT teams have been forced to trade off end-user satisfaction to achieve the security and flexibility benefits virtual desktops can deliver. We believe that understanding the end-user experience is critically important for delivering a working environment that supports maximum productivity and makes end users happy,” said Jimmy Chang, Chief Product Officer at Workspot. “With Workspot Trends, that tradeoff is no longer necessary. IT teams can gain deep visibility into how end users are experiencing their virtual desktops and apps, take action to fine-tune the overall virtual desktop estate, and deliver the best possible performance globally – while achieving the benefits of stronger security and greater business agility.”
About Workspot
Workspot is the only cloud-native, unified VDI platform that delivers enterprise-class virtual desktops and apps from multiple clouds and on-premises data centers to any device. This innovative service lets IT securely stream the right compute capabilities for each end user, to any device, anywhere they want to work. As the only cloud-native VDI solution that operates across all the major public clouds – Microsoft Azure, Amazon Web Services, and Google Cloud – as well as on-premises data centers, Workspot is uniquely positioned to address today’s remote work challenges by providing a highly-customizable approach to end-user computing. Enterprises can expect simplicity without compromises as they deploy, manage, and scale their virtual desktop and app estate globally. End users benefit from a seamless work experience - featuring outstanding performance for even the most graphics-intensive workloads - that boosts productivity and overall work satisfaction.
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Backup and Disaster Recovery
businesswire | September 12, 2023
GRAX, Inc., a leading innovator in Salesforce data management and protection, announces the general availability of GRAX Lite for free Salesforce backup and recovery. GRAX Lite is a game-changing free solution that enables businesses to prevent data loss by safeguarding their Salesforce data.
GRAX Lite addresses a critical need in the SaaS data protection market by offering comprehensive free backup software. In an era marked by escalating cyber threats and stringent compliance regulations, GRAX Lite arms businesses with a powerful tool to shield their vital Salesforce data. Built on the principle of data ownership, GRAX Lite gives Salesforce users the power to take back that ownership and control of their valuable Salesforce data with a couple of clicks.
"At GRAX, we have always believed that data protection is an unassailable right," said Joe Gaska, Head of Product at GRAX. "With the launch of GRAX Lite, we are breaking down barriers and providing businesses with the tools they need to secure their mission-critical Salesforce data so that they can focus on growing their business."
Key capabilities of GRAX Lite for Salesforce Backup and Recovery
Effortless Backup and Recovery: GRAX Lite simplifies the backup process allowing users to protect and easily restore their Salesforce data with just a couple of clicks.
100% Data Ownership: GRAX Lite empowers users to retain full ownership of their data by enabling backups into the customer-owned storage service – Amazon Web Services (AWS) or Azure cloud storage environments.
Maintain Your Digital Chain of Custody: With GRAX, users retain full control over their data’s Digital Chain of Custody – GRAX runs entirely in the customer-owned cloud.
Unlimited backup storage: GRAX Lite enables users to capture all of their data into their cloud of choice, where users can leverage their existing cloud agreements.
Daily Automated Backups: Users gain peace of mind with automated incremental backups of Salesforce data, including files and attachments, ensuring no critical information is lost.
Granular Control: Swiftly restore individual records, making it simple to bring back data quickly when you need it.
User-Friendly Interface: The user-centric design of GRAX ensures that any user can navigate and deploy free Salesforce data protection from the GRAX Platform with ease.
GRAX Lite is a testament to GRAX's commitment to data sovereignty and data governance. By providing a free and user-friendly solution for Salesforce backup and recovery, GRAX Lite empowers organizations to take back ownership of their data assets, create a comprehensive backup strategy, and focus on driving business growth.
About GRAX
GRAX helps organizations adapt faster by making it easier to get strategic value out of their historical SaaS application data. Customers can fully own, access, and reuse all versions of their cloud application data anywhere, anytime by simply backing up or archiving it to their own cloud environment and seamlessly pushing it into their data ecosystem. GRAX delivers unparalleled SaaS data backup, archive, recovery, and reuse functionality in a fully integrated solution, helping leading organizations improve business continuity, regulatory compliance, customer retention, and revenue growth.
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Virtual Desktop Tools, Virtual Desktop Strategies, Server Virtualization
PR Newswire | September 01, 2023
Netskope, a leader in Secure Access Service Edge (SASE), today announced the launch of Proactive Digital Experience Management (DEM) for SASE, elevating best practice from the current reactive monitoring tools to proactive user experience management. Proactive DEM provides experience management capabilities across the entire SASE architecture, including Netskope Intelligent SSE, Netskope Borderless SD-WAN and Netskope NewEdge global infrastructure.
Digital Experience Management technology has become increasingly crucial amid digital business transformation, with organizations seeking to enhance customer experiences and improve employee engagement. With hybrid work and cloud infrastructure now the norm globally, organizations have struggled to ensure consistent and optimized experiences alongside stringent security requirements.
Gartner predicts that "by 2026, at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user's viewpoint, up from less than 20% in 2021." However, monitoring applications, services, and networks is only part of a modern DEM experience, and so Netskope Proactive DEM goes beyond observation, providing Machine Learning (ML)-driven functionality to anticipate, and automatically remediate, problems.
Sanjay Beri, CEO and co-founder of Netskope commented, "Ensuring a constantly optimized experience is essential for organizations looking to support the best productivity returns for hybrid workers and modern cloud infrastructure, but monitoring alone is not enough. Customers have told us of the challenges they face managing a multi-vendor cloud ecosystem and so we have yet again innovated beyond industry standards, providing experience management that can both monitor and proactively remediate."
For issue identification, Netskope Proactive DEM uniquely combines Synthetic Monitoring with Real User monitoring, creating SMART monitoring (Synthetic Monitoring Augmentation for Real Traffic). This enables full end-to-end 'hop-by-hop' visibility of data, and the proactive identification of experience-impacting events. SMART monitoring enables organizations to anticipate potential events that might impact upon network and application experience.
While most SASE vendors rely on "gray cloud" infrastructure - built on public cloud - which limits their ability to granularly identify and control any issues, Proactive DEM leverages Netskope NewEdge - the industry's largest private cloud infrastructure - to deliver 360 visibility and control of end-to-end user experience while providing mitigation of issues, including using various self-healing mechanisms, before the user recognizes their experience has degraded.
About Netskope
Netskope, a global SASE leader, helps organizations apply zero trust principles and AI/ML innovations to protect data and defend against cyber threats. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements.
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