VIRTUAL DESKTOP STRATEGIES
OpsRamp | September 15, 2022
OpsRamp, the digital operations management company, has partnered with Virtual Service Operations (VSO), a leader in hybrid and multi-cloud managed services, to power VSO’s virtual Service Quality Operations Division (vSQOD) Managed Services offering. VSO is using OpsRamp’s digital operations management platform for monitoring and alerting of hybrid and multi-cloud workloads and patching-as-a-service across its customer accounts.
VSO manages a variety of technologies, both on-customer-premises and in public cloud environments, all unified in the OpsRamp platform. The OpsRamp multi-tier, multi-tenant SaaS-based platform allows VSO to monitor and manage Amazon Web Services, Microsoft Azure, IBM Cloud, VMware, Kubernetes, and much more from a single pane of glass.
“The benefit of OpsRamp is that it goes across all of those different cloud environments and our on-premises footprint as well, We are able to monitor globally, by region, and by customer.”
Laura Richardson, Chief Technology Officer of VSO
VSO supports multiple environments 24/7 through its vSQOD service, using OpsRamp for alert handling, event correlation and escalation, integrated with Jira Service Management. Improved uptime, greater resiliency and security, and lower operational costs are all benefits customers have enjoyed from working with VSO, powered by OpsRamp.
“It all starts in OpsRamp,” said Richardson. “We use OpsRamp as a clearinghouse for alerts, then after event correlation it feeds Jira with actionable tickets. We can quiet the noise so the tickets that hit Jira get immediate focus.”
More than 60% of the vSQOD are veterans of the US Armed Forces. VSO founders Steve O’Keefe and John Birch launched the company at the start of 2018 with a veteran-centric mission propelled by their past experience working with highly-trained and adaptable service members. While some of vSQOD’s hires come to the firm with subject matter expertise in IT that they gained in the military, VSO offers transitioning service members with an interest in tech the opportunity to train with Skillbridge before separation from the armed forces. They can then advance their technical training through internal skill-mapping or partnership courses once in the field.
“We hire veterans, train them in teams and deploy them in teams,” said Richardson. “More than 200,000 people exit the military each year, after having spent years in one or more of the US military’s 4000 schools. It’s a great pool of talent to draw from. Veterans work well in teams, have excellent leadership qualities, and thrive as IT professionals. VSO’s Managed Services are outstanding because of them.”
“OpsRamp is honored to be the IT operations management platform of choice for VSO and support its mission of hiring and training veterans for careers in IT,” said Jim Lampert, vice president of global strategic accounts at OpsRamp. “OpsRamp helps MSPs to grow their business, improve customer outcomes and reduce operational costs.”
VSO is one of several recent customer success stories OpsRamp has announced in the MSP space including:
Liquid IT: Reduced alert noise by 95% resulting in lower mean time to detect and resolve incidents and increased service availability.
Pinnacle Technology Partners: Reduced alert floods so they now only have to respond to critical events, allowing them to reduce mean time to repair, and automate high-volume, time-consuming IT operations tasks.
WinWire: Reduced event noise by 90%, automated 70% of routine IT operations tasks and managed the same number of clients with 50% less staff effort.
OpsRamp is a digital operations management software company whose SaaS platform is used by managed service providers and enterprise IT teams to monitor and manage their cloud and on-premises infrastructure. Key capabilities of the OpsRamp platform include hybrid infrastructure discovery and monitoring, event and incident management, and remediation and automation, all of which are powered by artificial intelligence.
Virtual Service Operations is a U.S.-based Managed Services and Engineering firm for infrastructure, cloud, and hybrid environments. Its military veteran workforce provides reliable, secure, and cost-effective solutions for companies in need of a flexible, affordable approach to hybrid architecture and data management.
VMware | September 13, 2022
VMware, Inc. today announced that it has reached a settlement with the U.S. Securities and Exchange Commission (the “SEC”) to resolve a previously disclosed investigation related to the Company’s backlog disclosures in public filings for its 2019 and 2020 fiscal years, which ran from February 3, 2018 through January 31, 2020.
Under the terms of the settlement, the Company has agreed to pay a civil monetary penalty of $8 million without admitting or denying the SEC’s findings, which relate to the Company's disclosures. The SEC’s findings do not include any findings that the Company failed to comply with generally accepted accounting principles. The SEC Staff has confirmed that it does not intend to recommend enforcement action against any current or former VMware officers or other member of management in connection with the investigation, and this settlement concludes the matter.
VMware believes this settlement is the right course of action for the Company and continues to be committed to operating at the highest level of integrity, including with respect to its public filings and communications with investors.
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda.
Cogent | September 12, 2022
Cogent Communications Holdings, Inc. announced today that it has entered into a definitive agreement to acquire T-Mobile's Wireline Business. Cogent's commitment to serving the Wireline Business customers it is acquiring through this transaction will cement the future for this strong legacy business as T-Mobile continues its strategic focus on providing wireless solutions to consumers and enterprises as the core of its future growth.
For Cogent, acquisition of T-Mobile's Wireline Business is expected to be an ideal strategic fit with its existing business. The Wireline Business offers the legacy Sprint U.S. long-haul network that provides an owned network asset to complement and eventually replace Cogent's current leased network and provides the ability to expand its product set, including the sales of optical wave transport services to new and existing customers. It also has a current customer base who are a fit for Cogent's products and services, and a group of experienced employees with the knowledge and capabilities to execute the company's strategy.
As part of the agreement, in addition to the fiber network and related assets and customers, Cogent will acquire certain liabilities associated with the business. In addition, at the closing of the acquisition, the parties will enter into a separate agreement pursuant to which Cogent will offer IP transit services to T-Mobile for 54 months following the closing date and T-Mobile will pay Cogent $700 million for such services, with $350 million due in equal payments over the first 12 months after closing and $350 million due in equal payments over the remaining 42 months.
Cogent expects to offer customers the ability to migrate from their legacy MPLS VPN solutions to modern Ethernet / VPLS or SD-WAN / DIA solutions for their corporate needs. Cogent also expects to facilitate the migration of netcentric internet access customers from the T-Mobile Wireline Business (legacy Sprint) AS1239 to Cogent's AS174.
A newly formed direct subsidiary of Cogent will consummate the acquisition. Cogent does not plan to issue new debt or equity in order to finance the acquisition, and the transaction is not expected to be dilutive to Cogent's existing stockholders. Cogent plans to maintain its current dividend per share, which is expected to continue to increase over time.
Houlihan Lokey served as the exclusive financial advisor to T-Mobile and T-Mobile was represented by Joseph Alexander, Nancy Victory, Marc Samuel and Jason Juall from DLA Piper.
Once registered, participants will receive the dial in number along with a unique PIN. Each individual caller will require their own unique PIN. To ensure timely access, participants should register promptly and dial in approximately 5 minutes before the call starts. A listen only webcast is accessible under "Events" in the "About" section of Cogent's
Cogent is a facilities-based provider of low cost, high speed Internet access and private network services to bandwidth intensive businesses. Cogent's facilities-based, all-optical IP network provides services in over 219 markets across 51 countries.