VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
businesswire | April 04, 2023
Workspot, the Cloud PC company, announced today that its world-class Center of Excellence (COE), a unique customer advocacy program led by a team of the foremost virtual desktop and public cloud experts, now incorporates the expertise of its Cloud Alliance partners, expanding the reach of the program to drive customer success. With its white-glove Cloud PC implementation framework, the COE has earned Workspot a Net Promoter Score of 80 in its most recent customer survey – the very best in class.
With today’s complex enterprise requirements, most customers are not internally equipped with the unique blend of end user computing and multi-cloud skill sets needed for successful Cloud PC implementation. In response to customer needs, Workspot packaged the three key cornerstones of a successful Cloud PC implementation – people, product and process – to form the COE. Now this same, proven framework can be used by Workspot’s elite Cloud Alliance partners, incorporating each partner’s unique capabilities for serving customers.
“Six years ago, with the deep expertise of Workspot’s Customer Success Team, it took us only a week to deploy our Workspot cloud workstations and realize value, unlike the months it took to get just one desktop running with on-prem VDI,” said Israel Sumano, Senior Director of Infrastructure at Southland Industries. “Since then, the Center of Excellence has delivered the expertise and innovative tools that enable us to collaborate closely with Workspot on strategic initiatives that make our business more agile and secure. Workspot’s COE is like nothing else I’ve experienced in the virtual desktop industry, and we continue to realize tremendous value from this unique relationship.”
“Workspot’s Center of Excellence delivers fast time-to-first-value and ROI for enterprise Cloud PC customers” said Mike Strohl, CEO Entisys360. “As a member of the Cloud Alliance Program, we’ll complement the COE processes and tools with our vast expertise with virtual desktops, thereby enabling us to deliver tremendous value to our customers.”
Spearheaded by VP of Customer Success and former Workspot customer Matthew Davidson, the Workspot COE brings together the industry’s best end user computing and cloud experts for an unmatched implementation experience. “When I sat in the customer seat, the customer success team was one of the strongest selling points for Workspot’s Cloud PC solution during the evaluation process,” Davidson reflects. “Ultimately, I was so inspired by the ease of the implementation that I joined the Workspot team to help other companies streamline their digital transformation with Cloud PCs.”
To provide expert guidance throughout the implementation process, Workspot leverages Workspot Watch, the company’s big data collection and analysis system, which continuously provides insights into Cloud PC performance and connectivity, proactively identifying root causes and behavioral patterns often before customers are even aware of a problem. In addition to its state-of-the art tools, Workspot uses customer-centric processes and methodologies to ensure long-term success. Between its ADIME methodology, onboarding services, outstanding customer support, customer success update meetings and executive business reviews, Workspot delivers a carefully defined process aimed at business uptime, addressing new requirements and innovating collaboratively.
“The Center of Excellence is the foundation of the Workspot Cloud PC success formula,” said Amitabh Sinha, Co-Founder and CEO of Workspot. “Now our Cloud Alliance Partners bring their deep expertise to the COE as well, ensuring a high-quality experience for our joint customers as we deploy Cloud PCs into Microsoft Azure, Google Cloud Platform, and Amazon Web Services.”
About Workspot
Workspot is the only cloud-native solution that delivers enterprise-class Cloud PCs. This innovative service lets IT securely stream the right compute capabilities for each user, on any device, anywhere they want to work. As the only Cloud PC solution that operates across all the major public clouds - Microsoft Azure, AWS and Google Cloud - Workspot is uniquely positioned to address today’s remote work challenges by providing a multi-cloud and multi-region approach. Simple to deploy, scale and operate, Workspot’s award winning Cloud PC solution benefits IT as well as end users with a seamless work experience that enhances productivity while maintaining the highest performance standards for intensive workloads.
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VMWARE, CLOUD
Businesswire | April 19, 2023
CDI (Computer Design & Integration, LLC), a leading provider of technology solutions and services, announces plans to build and deliver VMware Cross-Cloud managed services to better assist their clients in their journey to the cloud. VMware unveiled the new managed service offerings at the VMware Leadership Summit: Accelerate Managed Services event this week. The team at CDI looks forward to taking part in the initiative, which will enable highly skilled partners to expand their managed services practices, improve profitability, and open new opportunities for growth and expansion.
VMware Cross-Cloud managed services are a portfolio of offerings designed to make building managed services faster for CDI and more easily consumed by CDI’s clients. This suite of services, some powered by VMware Cross-Cloud services, offers robust cloud services with the lower risk and fast time to value built on VMware's deeply integrated, enterprise-class multi-cloud infrastructure as a service stack. Additionally, the prescriptive services will provide centralized governance, cost optimization, and cloud-native app delivery.
“At CDI, our focus has always been on delivering the best solutions for our clients,” said Will Huber, Chief Technology Officer, CDI. “VMware Cross-Cloud managed services is an excellent opportunity for us to expand our offerings and further empower our clients in their digital transformation journey. We are eager to leverage these cutting-edge services to provide our customers with unparalleled managed services experience.”
“Multi-cloud complexity is opening the door for VMware partners to deliver high-value, repeatable, and prescriptive managed services offerings that address our customers state of cloud chaos,” said Zia Yusuf, senior vice president, strategic ecosystem and industry solutions, VMware. “As a VMware partner with a track record in helping customers migrate to the cloud, CDI will be able to utilize VMware Cross-Cloud managed services to add a new level of capabilities that accelerate cloud native app modernization, while making it faster and easier to operate in the cloud.”
CDI is dedicated to staying ahead in the fast-paced world of technology and delivering exceptional value to its clients. By adopting VMware Cross-Cloud managed services, CDI will be better equipped to help customers optimize their IT environments, improve operational intelligence across multi-cloud environments, and automate modern DevSecOps platform operations.
Most recently, CDI was named as winner of the 2023 VMware Cloud Innovation and SaaS Transformation Award for the Americas region, along with being named VMware Cloud on AWS Partner of the Year and VMware State and Local Government and Education Growth Partner of the Year.
While the VMware Cross-Cloud managed services announcement took place on April 18, CDI will not immediately deliver on these services. CDI plans to support all VMware Cross-Cloud managed services, initially offering Cloud Native App Delivery as a Managed Service based on VMware Tanzu to its clients in the near future.
About CDI (Computer Design & Integration LLC)
CDI, a leading global IT solutions provider, was founded in 1995 with corporate headquarters in New York City and additional offices located throughout the United States, Ireland, and the UK. With a steadfast commitment to client satisfaction, CDI offers businesses of all sizes the most cutting-edge hybrid IT technology solutions available. By focusing on enhancing day-to-day workflow processes, CDI provides clients with digital solutions that address even the most complex business challenges.
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VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
globenewswire | April 04, 2023
Cloudbrink today announced that it signed a global reseller agreement with NEC Networks & System Integration Corporation (NESIC).
NESIC will have exclusive rights in Japan to the Hybrid Access as a Service (HAaaS) platform, which provides fast, secure access to cloud and data center applications for hybrid workers.
NESIC has a commanding position in the Japanese market, where it is a leading reseller of Zoom. Accelerating videoconferencing applications for remote/hybrid workers is one of the major use cases for Cloudbrink.
The deal with NESIC follows extensive testing across multiple applications including collaboration tools, file transfer and virtual desktop infrastructure (VDI).
Osamu Kikuchi, senior vice president NEC Networks & System Integration, said: “Productivity and security are the twin challenges faced by our customers in the hybrid working era. In tests, the Cloudbrink service demonstrated significantly enhanced performance for SaaS applications, particularly in environments where network connections were less reliable, such as for users working remotely from home or on business trips. With the Cloudbrink app, NESIC can optimize the network for our customers wherever they are, without compromising on security and without the need for additional hardware.”
Prakash Mana, chief executive and co-founder of Cloudbrink, said: “We’re delighted to be working with one of the world’s most successful companies. Our approach is all about making sure that the experience users have had for more than a decade in the office can follow them wherever their work takes them. Until now IT departments have struggled to keep remote users secure, as well as having to deal with networking issues they often couldn’t solve. The deal with NESIC testifies that we’ve successfully addressed both of these issues.”
The Cloudbrink service comprises an app and a global network of virtual PoPs called FAST edges to overcome packet loss, latency and other problems at the edge of the network, together with high-performance ZTNA and Moving Target Defense (MTD) for enterprise-grade security. Cloudbrink also provides a connector for secure, low-latency access to data center applications.
About Cloudbrink
Cloudbrink brings the industry’s first highest-performance connectivity to the modern hybrid workforce anywhere in the world. The company uses AI and ML to provide edge-native hybrid access as a service (HAaaS). HAaaS delivers accelerated performance for cloud, SaaS, and data center applications.
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