VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
businesswire | April 04, 2023
Workspot, the Cloud PC company, announced today that its world-class Center of Excellence (COE), a unique customer advocacy program led by a team of the foremost virtual desktop and public cloud experts, now incorporates the expertise of its Cloud Alliance partners, expanding the reach of the program to drive customer success. With its white-glove Cloud PC implementation framework, the COE has earned Workspot a Net Promoter Score of 80 in its most recent customer survey – the very best in class.
With today’s complex enterprise requirements, most customers are not internally equipped with the unique blend of end user computing and multi-cloud skill sets needed for successful Cloud PC implementation. In response to customer needs, Workspot packaged the three key cornerstones of a successful Cloud PC implementation – people, product and process – to form the COE. Now this same, proven framework can be used by Workspot’s elite Cloud Alliance partners, incorporating each partner’s unique capabilities for serving customers.
“Six years ago, with the deep expertise of Workspot’s Customer Success Team, it took us only a week to deploy our Workspot cloud workstations and realize value, unlike the months it took to get just one desktop running with on-prem VDI,” said Israel Sumano, Senior Director of Infrastructure at Southland Industries. “Since then, the Center of Excellence has delivered the expertise and innovative tools that enable us to collaborate closely with Workspot on strategic initiatives that make our business more agile and secure. Workspot’s COE is like nothing else I’ve experienced in the virtual desktop industry, and we continue to realize tremendous value from this unique relationship.”
“Workspot’s Center of Excellence delivers fast time-to-first-value and ROI for enterprise Cloud PC customers” said Mike Strohl, CEO Entisys360. “As a member of the Cloud Alliance Program, we’ll complement the COE processes and tools with our vast expertise with virtual desktops, thereby enabling us to deliver tremendous value to our customers.”
Spearheaded by VP of Customer Success and former Workspot customer Matthew Davidson, the Workspot COE brings together the industry’s best end user computing and cloud experts for an unmatched implementation experience. “When I sat in the customer seat, the customer success team was one of the strongest selling points for Workspot’s Cloud PC solution during the evaluation process,” Davidson reflects. “Ultimately, I was so inspired by the ease of the implementation that I joined the Workspot team to help other companies streamline their digital transformation with Cloud PCs.”
To provide expert guidance throughout the implementation process, Workspot leverages Workspot Watch, the company’s big data collection and analysis system, which continuously provides insights into Cloud PC performance and connectivity, proactively identifying root causes and behavioral patterns often before customers are even aware of a problem. In addition to its state-of-the art tools, Workspot uses customer-centric processes and methodologies to ensure long-term success. Between its ADIME methodology, onboarding services, outstanding customer support, customer success update meetings and executive business reviews, Workspot delivers a carefully defined process aimed at business uptime, addressing new requirements and innovating collaboratively.
“The Center of Excellence is the foundation of the Workspot Cloud PC success formula,” said Amitabh Sinha, Co-Founder and CEO of Workspot. “Now our Cloud Alliance Partners bring their deep expertise to the COE as well, ensuring a high-quality experience for our joint customers as we deploy Cloud PCs into Microsoft Azure, Google Cloud Platform, and Amazon Web Services.”
About Workspot
Workspot is the only cloud-native solution that delivers enterprise-class Cloud PCs. This innovative service lets IT securely stream the right compute capabilities for each user, on any device, anywhere they want to work. As the only Cloud PC solution that operates across all the major public clouds - Microsoft Azure, AWS and Google Cloud - Workspot is uniquely positioned to address today’s remote work challenges by providing a multi-cloud and multi-region approach. Simple to deploy, scale and operate, Workspot’s award winning Cloud PC solution benefits IT as well as end users with a seamless work experience that enhances productivity while maintaining the highest performance standards for intensive workloads.
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VIRTUAL DESKTOP TOOLS, VIRTUAL SERVER MANAGEMENT
prnewswire | April 12, 2023
Keeper Security, the leading provider of zero-trust and zero-knowledge cybersecurity software protecting passwords, privileged access, secrets and remote connections, today announces a series of significant new User Interface (UI) updates to its password management platform for a friendlier and more intuitive experience. Keeper's upgraded user interface offers clearer distinctions between elements, as well as enhanced clarity and searchability, to improve the user experience and make it even easier to take advantage of Keeper's powerful features.
"Our customers' satisfaction with their user experience is a priority for us. We are fanatical about creating solutions that are as user-friendly as they are secure" said Keeper CEO and Co-Founder, Darren Guccione. "At Keeper, our design and product teams are constantly working to modernize Keeper's cybersecurity products which ultimately unifies ease-of-use and world-class security."
Keeper customers can expect an updated experience with this overhaul of the vault's user interface – offering a fresh, updated look with modern styling for a welcoming and streamlined appeal. Highlights to the updated UI include:
Friendlier Interface: Keeper's streamlined UI will reduce grid lines and introduce cleaner colors and adjustable panes.
Streamlined Usability: More efficient user workflows will reduce the number of clicks necessary to complete a task.
Accessibility and Inclusion: Upgraded UI will provide colors, contrast and font/icon sizes compliant with Web Content Accessibility Guidelines (WCAG) standards.
Advanced Search: New, easy-to-use filters will enable users to search their Keeper Vaults with the utmost flexibility.
Onboarding: The new onboarding wizard provides a more welcoming guided experience to setting up a user's vault.
Lost Records: Keeper will now show the shared folder name and record contents of all records that are deleted out of shared folders.
When customers log into Keeper, they will immediately notice a refreshed Web and Desktop Vault featuring the new, modern UI. Animated record and folder details are displayed for better clarity, legibility and modern style, and users will be able to customize their individual colors. Users can now enjoy improved vault organization with modern interface elements such as modals, popups and dialogs – all improved to be equally functional and stylish. The interface will also display avatars with initials to allow teammates to quickly identify contacts when sharing records and folders.
As Keeper expands into larger markets, the number of folders and records in enterprise vaults has increased exponentially, with some customers having tens of thousands of record counts. To address this, Keeper will now offer advanced search capabilities to quickly pinpoint data in the vault. This search function will allow users to specify one or more search operators that can be used in combination to locate folders and records – while also allowing for granular searches that include specific values in specific record fields. Meanwhile, the brand new Keeper Quick Search feature will show recently viewed items and provide lightning fast results.
Also coming soon for Keeper's users is a new fixed-sized browser extension, which will stay consistent from screen to screen, and replicate the Web Vault improvements on mobile devices. The browser extension provides a more spacious design, easier identification of key fields, useful settings and features with easy-to-find logos, and simple navigation with new layouts.
For mobile apps, the new UI will feature friendly elements that are easier to read and navigate on smaller screens. For iOS, Keeper users will benefit from performance improvements, faster speeds and enhanced search results to easily find folders and their contents – even with tens of thousands of records. Android users will see cleaner themes with a new default Light Mode and revamped user-selected themes to match Keeper's UI enhancements. Additional features include a navigation bar for quick access to important screens on the app and frictionless Multi-Factor Authentication (MFA) login.
Keeper is taking an incremental approach to improving the user experience, continuously enhancing the look, feel and usability of its applications, while staying mindful of the importance of familiarity, consistency and the world-class functionality and security that Keeper users are accustomed to.
About Keeper Security
Keeper Security is transforming the way people and organizations around the world secure their passwords, secrets and confidential information. Keeper's easy-to-use cybersecurity platform is built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations globally, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging.
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VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION
businesswire | May 31, 2023
Elliptic Labs (OSE: ELABS), a global AI software company and the world leader in AI Virtual Smart Sensors™ currently deployed in over 500 million devices today, is launching the AI Virtual Proximity Sensor™ INNER BEAUTY® on the flagship Honor 90 series of smartphones. The Honor 90 and Honor 90 Pro is being launched for the global market. Elliptic Labs’ partner Qualcomm is driving both the Honor 90 and 90 Pro with its Snapdragon 8 Gen 1 chipset. The contract for this launch was previously announced by Elliptic Labs.
Elliptic Labs’ AI Virtual Smart Sensor Platform™ continues to demonstrate its technology leadership, this time by launching on Honor’s latest flagship phones,” said Laila Danielsen, CEO of Elliptic Labs. “The ongoing partnership between Elliptic Labs and Honor represents the best in AI/machine learning and software innovation for the smartphone industry. This work shows Elliptic Labs’ commitment to make devices greener, smarter, and more human-friendly.”
AI Virtual Proximity Sensor INNER BEAUTY
Elliptic Labs’ AI Virtual Proximity Sensor detects when a user holds their phone up to their ear during a call, allowing the smartphone to turn off its display and disable its screen’s touch functionality. This keeps the user’s ear or cheek from triggering unwanted actions during the call, such as hanging up or dialing numbers. Turning off the screen also helps conserve battery life.
Proximity detection is a core capability that is used in all smartphones, but Elliptic Labs’ AI Virtual Proximity Sensor is a unique, software-only solution that delivers robust proximity detection without the need for a dedicated hardware sensor. By replacing hardware sensors with software sensors, the AI Virtual Proximity Sensor reduces device cost and eliminates sourcing risk.
About Elliptic Labs
Elliptic Labs is a global enterprise targeting the smartphone, laptop, IoT, and automotive markets. Founded in 2006 as a research spin-off from Norway’s Oslo University, the company’s patented software uses AI, ultrasound and sensor fusion to deliver intuitive 3D gesture, proximity-, presence-, breathing- and heartbeat-detection experiences. Its scalable AI Virtual Smart Sensor Platform™ creates software-only sensors that are sustainable, human-friendly and already deployed in hundreds of millions of devices around the world. Elliptic Labs is the only software company that has delivered detection capabilities using AI software, ultrasound, and sensor fusion deployed at scale. The company joined the Oslo Børs main listing in March 2022.
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