VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION
prnewswire | May 02, 2023
Channel Futures MSP Summit, Scale Computing, a market leader in edge computing, virtualization and hyperconverged solutions, today announced a security focused feature for Scale Computing Fleet Manager: Secure Link. This new feature provides cloud-like simplicity for administrators, giving them secure remote management access for complete control of their edge deployments with the click of a button from any browser and device, without the need for expensive or complex remote access solutions. Edge deployments are now just a secure click away on any browser, on any device, anywhere. For MSPs and IT teams, Secure Link and SC//Fleet Manager remove the burden of maintaining VPNs at each site, allowing for fast issue resolution with one-click access to any cluster from a single monitoring center.
"Currently, IT staff need to be on the same network as a cluster in order to access the HyperCore UI. When the IT admin is offsite, like in my MSP business where we manage multiple customer sites, we must find a way to gain access to the 'remote network' in order to perform SC//HyperCore management. The task of remote monitoring has been simplified with SC//Fleet Manager, but in the case of any changes being required, this local, secure access is a must," said Joe Kletch of Mulehill Networks. "Secure Link solves this problem by allowing IT teams and MSPs to quickly, easily, and securely gain complete management access to all of their edge deployments. Combined with ZTP, we can now remotely initialize and configure clusters with zero access to the cluster, or even the network the cluster is on. This is going to save me time and money."
Simplicity is engineered into Scale Computing Fleet Manager, making it easier than ever to securely monitor and manage workloads and infrastructure across an entire edge fleet of clusters running Scale Computing HyperCore. Instead of managing individual deployments, SC//Fleet Manager allows users to see and manage their entire fleet at once from an intuitive cloud-based console. Users can easily monitor connectivity and cluster health . Any problems across the fleet are highlighted automatically, and if there is an issue, IT administrators can drill down into a specific cluster to further diagnose and fix the problem.
"Unlike competitive solutions where accessing edge deployments requires on-cluster or VPN network setup, or traditional VPN access to local management software, SC//Fleet Manager's Secure Link is ready for use out-of-the-box. This tight integration also eliminates the risk associated with manual setup and maintenance of traditional remote management tools," explained Scott Loughmiller, Chief Product Officer and Co-founder, Scale Computing. "Edge computing deployments no longer require costly and cumbersome VPNs, which present another attack surface, when they manage their workloads and infrastructure with SC//Fleet Manager."
About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Using patented HyperCore™ technology, Scale Computing Platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime, even when local IT resources and staff are scarce. Edge Computing is the fastest growing area of IT infrastructure, and industry analysts have named Scale Computing an outperformer and leader in the space, including being named the #1 edge computing vendor by CRN. Scale Computing's products are sold by thousands of value-added resellers, integrators, and service providers worldwide. When ease-of-use, high availability, and TCO matter, Scale Computing Platform is the ideal infrastructure platform. Read what our customers have to say on Gartner Peer Insights, Spiceworks, TechValidate, G2, and TrustRadius.
VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
businesswire | April 04, 2023
Workspot, the Cloud PC company, announced today that its world-class Center of Excellence (COE), a unique customer advocacy program led by a team of the foremost virtual desktop and public cloud experts, now incorporates the expertise of its Cloud Alliance partners, expanding the reach of the program to drive customer success. With its white-glove Cloud PC implementation framework, the COE has earned Workspot a Net Promoter Score of 80 in its most recent customer survey – the very best in class.
With today’s complex enterprise requirements, most customers are not internally equipped with the unique blend of end user computing and multi-cloud skill sets needed for successful Cloud PC implementation. In response to customer needs, Workspot packaged the three key cornerstones of a successful Cloud PC implementation – people, product and process – to form the COE. Now this same, proven framework can be used by Workspot’s elite Cloud Alliance partners, incorporating each partner’s unique capabilities for serving customers.
“Six years ago, with the deep expertise of Workspot’s Customer Success Team, it took us only a week to deploy our Workspot cloud workstations and realize value, unlike the months it took to get just one desktop running with on-prem VDI,” said Israel Sumano, Senior Director of Infrastructure at Southland Industries. “Since then, the Center of Excellence has delivered the expertise and innovative tools that enable us to collaborate closely with Workspot on strategic initiatives that make our business more agile and secure. Workspot’s COE is like nothing else I’ve experienced in the virtual desktop industry, and we continue to realize tremendous value from this unique relationship.”
“Workspot’s Center of Excellence delivers fast time-to-first-value and ROI for enterprise Cloud PC customers” said Mike Strohl, CEO Entisys360. “As a member of the Cloud Alliance Program, we’ll complement the COE processes and tools with our vast expertise with virtual desktops, thereby enabling us to deliver tremendous value to our customers.”
Spearheaded by VP of Customer Success and former Workspot customer Matthew Davidson, the Workspot COE brings together the industry’s best end user computing and cloud experts for an unmatched implementation experience. “When I sat in the customer seat, the customer success team was one of the strongest selling points for Workspot’s Cloud PC solution during the evaluation process,” Davidson reflects. “Ultimately, I was so inspired by the ease of the implementation that I joined the Workspot team to help other companies streamline their digital transformation with Cloud PCs.”
To provide expert guidance throughout the implementation process, Workspot leverages Workspot Watch, the company’s big data collection and analysis system, which continuously provides insights into Cloud PC performance and connectivity, proactively identifying root causes and behavioral patterns often before customers are even aware of a problem. In addition to its state-of-the art tools, Workspot uses customer-centric processes and methodologies to ensure long-term success. Between its ADIME methodology, onboarding services, outstanding customer support, customer success update meetings and executive business reviews, Workspot delivers a carefully defined process aimed at business uptime, addressing new requirements and innovating collaboratively.
“The Center of Excellence is the foundation of the Workspot Cloud PC success formula,” said Amitabh Sinha, Co-Founder and CEO of Workspot. “Now our Cloud Alliance Partners bring their deep expertise to the COE as well, ensuring a high-quality experience for our joint customers as we deploy Cloud PCs into Microsoft Azure, Google Cloud Platform, and Amazon Web Services.”
Workspot is the only cloud-native solution that delivers enterprise-class Cloud PCs. This innovative service lets IT securely stream the right compute capabilities for each user, on any device, anywhere they want to work. As the only Cloud PC solution that operates across all the major public clouds - Microsoft Azure, AWS and Google Cloud - Workspot is uniquely positioned to address today’s remote work challenges by providing a multi-cloud and multi-region approach. Simple to deploy, scale and operate, Workspot’s award winning Cloud PC solution benefits IT as well as end users with a seamless work experience that enhances productivity while maintaining the highest performance standards for intensive workloads.
VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
businesswire | April 10, 2023
ControlUp, a leader in Digital Employee Experience (DEX) management, announced today the latest release of Real-Time DX 8.8, an end-to-end monitoring and troubleshooting solution for Virtual Desktop Infrastructure (VDI) and Desktop-as-a-Service (DaaS) environments. With hundreds of new metrics including 162 specifically for Azure Virtual Desktop, ControlUp can now provide monitoring, alerting and remediation capabilities to Azure Virtual Desktop the same way it does for Citrix and VMware Horizon environments.
Rio Tinto, the world’s second-largest metals and mining corporation and a ControlUp customer, proactively monitors 6,000 unique users with 2,200 concurrent daily sessions. Their main goal for implementing ControlUp was cleaning up user profiles and optimizing their EUC environment, while also realizing 33 percent cost savings by reducing machine catalogs and silos that were not being used based on system reporting, machine usage, and logon time reduction. Additionally, ControlUp assisted in their Citrix-to-Azure Virtual Desktop migration.
“I don’t have to ask my team for information. I see everything, I know everything, and, as a system owner, it’s very useful. I actually know what’s going on,” stated Iaroslav Aleksyuk, cyber security, monitoring and incident response specialist. “Thanks to ControlUp, we were able to find machine catalogs and other silos that were not really used.”
ControlUp is a proven and versatile solution that supports all major cloud VDI, including Azure Virtual Desktop, Citrix, and VMware Horizon, from one control plane. It allows users to choose the right EUC platform for their environment, whether they need to migrate, scale up, or launch resources on-premises or in the cloud.`
“Our customers can now choose the best cloud VDI environment for their requirements thanks to ControlUp’s unique monitoring capabilities for leading platforms. We are announcing today a feature-rich product with expanding insights into Azure Virtual Desktop deployments for cost control, VM usage visibility, and metrics, focused exclusively on cloud-based deployments,” commented Asaf Ganot, CEO of ControlUp.
“We’re pleased about ControlUp’s continued innovation in delivering management and monitoring tools for Azure Virtual Desktop,” said Deb Dubrow, group product manager, Azure Virtual Desktop and Windows 365 Partnerships and Small Business. “These new metrics provide targeted insights to help customers optimize their Azure Virtual Desktop deployments for performance and cost efficiency.”
ControlUp powers the work-from-anywhere world by delivering a Digital Employee Experience (DEX) Management Platform built for IT teams to make remote work more flexible and reliable. Whether an organization’s desktops are physical or virtual, applications are local or SaaS-based, ControlUp provides IT teams with rich, real-time visibility to optimize remote work across both cloud and on-premises environments. Come join more than 1,700+ customers around the world who use ControlUp.