Virtual Desktop Tools, Server Hypervisors
prnewswire | July 26, 2023
ePlus inc. (news) today announced that its wholly owned subsidiary, ePlus Technology, inc., has extended its portfolio to include SD-WAN Managed Services for Palo Alto Networks Prisma SD-WAN to include:
Proactive monitoring and alerting
Policy management
Virtual private network path and policy configuration management to SaaS applications
Application-based configuration to ensure optimum performance and security
Underlay management of private, public, and dedicated data transport connections.
"Adding SD-WAN Managed Services expands our existing service capabilities for Palo Alto Networks solutions, including next-generation firewall management and first-call Enhanced Maintenance Support," said Lee Waskevich, vice president of security strategy for ePlus. "The distributed nature of both applications and users has continued to blend responsibilities for networking and security teams to combat the latest cyber threats and provide an optimum user experience. ePlus Managed Services deliver on this convergence to help generate successful outcomes for our customers."
"We are pleased to expand our SD-WAN Managed Services offerings to include support for Palo Alto Networks," said Wayne St. Jacques, vice president of managed services at ePlus. "By offloading the management and remediation of their Prisma SD-WAN solution, customers are poised to increase uptime and performance, optimize business-critical applications, achieve measurable cost savings, and maintain segmentation and inspection policies to ensure compliance with their security policy."
ePlus also offers Managed SD-WAN offerings for Cisco, Meraki, and Fortinet. For more information about ePlus SD-WAN Managed Services, visit https://www.eplus.com/solutions/networking/Software-Defined-Networking. For details about ePlus' Palo Alto Networks offerings and partnership, visit https://eplus.com/partners/showcase-partners/palo-alto-networks.
About ePlus inc.
ePlus has an unwavering and relentless focus on leveraging technology to create inspired and transformative business outcomes for its customers. Offering a robust portfolio of solutions, as well as a broad range of consultative and managed services across the technology spectrum, ePlus has proudly achieved more than 30 years of success, carrying customers forward through adversity, rapidly changing environments, and other obstacles. ePlus is a trusted advisor, bringing expertise, credentials, talent and a thorough understanding of innovative technologies, spanning security, cloud, data center, networking, collaboration and emerging solutions, to organizations across all industry segments. With complete lifecycle management services and flexible payment solutions, ePlus' more than 1,700 associates are focused on cultivating positive customer experiences and are dedicated to their craft, harnessing new knowledge while applying decades of proven experience. ePlus is headquartered in Virginia, with locations in the United States, UK, Europe, and Asia‐Pacific.
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Virtual Desktop Tools, Server Hypervisors
businesswire | July 10, 2023
Opvizor, the leader for independent operational insight and monitoring solutions, has launched a GenAI-based cloud monitoring platform, named Opvizor/Cloud. The new version supports VMware vSphere, Google Cloud, AWS, Azure infrastructure including operating systems along with databases, storage, and network. Opvizor/Cloud, provides users with a single pane of glass to monitor performance, compliance and bottlenecks of their virtualized and multi-cloud environments.
With Opvizor/Cloud, administrators can gain operational insight and with this new understanding optimize their infrastructure and applications, and reduce operational overhead.
With hundreds of customers around the world including Motorola, Porsche, DZ Bank, the State of New Jersey, the Canton of Schaffhausen (Switzerland), and many others, Opvizor has become an industry standard for operational insight and monitoring of virtualized/cloud environments.
The new GenAI capability will use insight and knowledge learned from all existing Opvizor/Cloud customers, as well as public sources to recognize trends, exceptions and faults within the customers' environment. This new GenAI facility supports operation specialists in increasing their understanding of their own environment and make decisions quicker.
"The launch of Opvizor/Cloud provides our customers with a powerful, scalable, and flexible monitoring solution, without the need to provide in-house resources," said Dennis Zimmer, founder and chief technology officer, Opvizor. "Our hosted solution not only reduces the need for investment in physical hardware and associated maintenance costs, but also allows businesses to adapt easily to their changing IT needs. Additionally, new features and early previews are available instantly without the need to redeploy or install patches."
About Opvizor
Opvizor has been a leader in operational insight and performance monitoring for over 10 years, serving hundreds of customers on all continents. Opvizor specializes in performance monitoring, operational insight, log analysis, wasted resource detection, resource forecasting, root/cause analysis, and change configuration management for platforms such as VMware vSphere, VMware Tanzu, VMware Horizon, VMware vSAN, Microsoft Hyper-V, Microsoft Azure, AWS, Google Cloud, Huawei, HPE, NVIDIA, Cisco, Brocade, NetApp, Dell, RedHat, Ubuntu, Debian, Microsoft Windows, FreeBSD, Microsoft SQL, Oracle, and PostgreSQL.
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Server Virtualization, Security
businesswire | August 11, 2023
Syncro,an all-in-one professional services automation (PSA) and remote monitoring and management (RMM) platform for managed service providers (MSPs), today announces the addition of the newTeam plan for MSPs. Syncro is providing this new premium tier plan to equip growing MSPs with more advanced features and onboarding support that will help them better manage their team’s tasklist and business growth.
The new Team plan is designed for MSPs with multiple technicians and empowers them to organize and automate their workflows how they choose. The plan includes PowerBI reports with in-depth data aggregation and insights, more automation, stronger remote access capabilities, and ticket workflow enhancements offering more management oversight. The Team plan also provides more support convenience, giving MSPs the ability to schedule one on one troubleshooting sessions with Syncro technicians.
The addition of the Team plan allows MSPs to take advantage of features that will help them to solve the challenges that come with managing a growing business efficiently with many technicians and even more clients. This powerful plan offers the following benefits and features:
Enhanced Splashtop: Includes multi-monitor support and multiple techs per session.
Azure AD sync: Seamless integration with Azure AD to enable contact syncing and Microsoft 365 billing automation.
Real-time ticket automations & assignments: Streamlines your service desk operations.
PowerBI integration: Facilitates advanced analytics and business intelligence.
Scheduled database exports: Automatically export your Syncro data to a database of your choosing.
Personalized support and onboarding experience: Enjoy scheduled callbacks for technical issues and implementation experts to help you onboard.
The Team plan is available for $189/user/month. Syncro's current base plan (now renamed as Core) at $139/user/month is still available with all existing features, and at the same price. Both the Core and Team plans offer a no-contract monthly per user price, with unlimited endpoints and access to the entire Syncro platform including PSA/RMM and remote access functionality.
“Syncro’s first priority has been and will always be helping MSPs expand their business – from MSPs who are just starting out to MSPs who are well-established and experiencing rapid growth. The launch of the Team plan and the newest features is a direct result of listening to the needs of our growing partners and just another way we are supporting MSPs and enabling them to be more profitable,” said Emily Glass, CEO of Syncro.
About Syncro
Syncro's all-in-one PSA, RMM, and remote access software helps managed service providers (MSPs) run more efficient and profitable businesses. Pricing is refreshingly simple, with no contracts and flat per user pricing. A technology company with a human heart, Syncro is committed to diversity, inclusion, belonging and fair practices that benefit everyone—from customers and employees to the industry at large.
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