Server Virtualization, Security
businesswire | August 11, 2023
Syncro,an all-in-one professional services automation (PSA) and remote monitoring and management (RMM) platform for managed service providers (MSPs), today announces the addition of the newTeam plan for MSPs. Syncro is providing this new premium tier plan to equip growing MSPs with more advanced features and onboarding support that will help them better manage their team’s tasklist and business growth.
The new Team plan is designed for MSPs with multiple technicians and empowers them to organize and automate their workflows how they choose. The plan includes PowerBI reports with in-depth data aggregation and insights, more automation, stronger remote access capabilities, and ticket workflow enhancements offering more management oversight. The Team plan also provides more support convenience, giving MSPs the ability to schedule one on one troubleshooting sessions with Syncro technicians.
The addition of the Team plan allows MSPs to take advantage of features that will help them to solve the challenges that come with managing a growing business efficiently with many technicians and even more clients. This powerful plan offers the following benefits and features:
Enhanced Splashtop: Includes multi-monitor support and multiple techs per session.
Azure AD sync: Seamless integration with Azure AD to enable contact syncing and Microsoft 365 billing automation.
Real-time ticket automations & assignments: Streamlines your service desk operations.
PowerBI integration: Facilitates advanced analytics and business intelligence.
Scheduled database exports: Automatically export your Syncro data to a database of your choosing.
Personalized support and onboarding experience: Enjoy scheduled callbacks for technical issues and implementation experts to help you onboard.
The Team plan is available for $189/user/month. Syncro's current base plan (now renamed as Core) at $139/user/month is still available with all existing features, and at the same price. Both the Core and Team plans offer a no-contract monthly per user price, with unlimited endpoints and access to the entire Syncro platform including PSA/RMM and remote access functionality.
“Syncro’s first priority has been and will always be helping MSPs expand their business – from MSPs who are just starting out to MSPs who are well-established and experiencing rapid growth. The launch of the Team plan and the newest features is a direct result of listening to the needs of our growing partners and just another way we are supporting MSPs and enabling them to be more profitable,” said Emily Glass, CEO of Syncro.
Syncro's all-in-one PSA, RMM, and remote access software helps managed service providers (MSPs) run more efficient and profitable businesses. Pricing is refreshingly simple, with no contracts and flat per user pricing. A technology company with a human heart, Syncro is committed to diversity, inclusion, belonging and fair practices that benefit everyone—from customers and employees to the industry at large.
Virtual Desktop Strategies, Backup and Disaster Recovery
businesswire | August 04, 2023
Kinetic Business, a leading network technology provider, has launched a new cybersecurity product, Managed Detection and Response (MDR), designed exclusively for business customers. The all-in-one security solution protects business data, network, applications, and users from evolving and sophisticated cyber threats.
As cyberattacks become more frequent and complex, companies of all sizes are struggling to keep up with the ever-changing threat landscape. Kinetic MDR unifies stand-alone services, including firewalls, content filtering, and a 24/7 Security Operations Center (SOC) into one robust threat management system, making network security easy and accessible for businesses.
Kinetic MDR provides a proactive approach to cybersecurity by continuously monitoring and analyzing network activity, detecting and responding to potential threats, and providing remediation strategies. It takes the burden of security management off a business by integrating a firewall, intrusion prevention, and continuous monitoring. This offers the reporting and compliance posture businesses need.
“In today’s digital world, data security has to be a top priority for companies, no matter their size, industry, or location,” said Marc Dyman, executive vice president of Kinetic Business and Kinetic Wholesale. “We know cyberattacks are on the rise and that it’s not a question of if an attack will happen, but when. Companies need to have sufficient security measures, but they don’t have to go it alone. We’re proud to offer a comprehensive solution backed by global leaders in the security sector.”
Kinetic MDR features an award-winning firewall and a dedicated Security Operations Center (SOC) from silversky,a leader in the cyber defense space.
Kinetic Business customers can benefit from:
Monitoring: Complete visibility and control over cyber threats, backed by a dedicated team of experts (SOC) available 24/7/365
Management: Upgrades and patch management for hardware, weekly reporting, and a user-friendly customer portal
Response: An intrusion prevention system, security information and event management, as well as web content filtering for malware and bad actors
Automated security services (anti-virus) to stop advanced threats and disruptions
“The consequences of a data breach can be devastating for a small business, including loss of revenue, damage to reputation, and legal liability,” said Cary Conrad, president of SilverSky. “Kinetic’s offering not only secures data and reduces the risk of hacks and breaches; it also reduces the daily burdens and activities of a company’s IT team.”
About Kinetic Business
Kinetic by Windstream is a business unit of Windstream, a privately held communications and software company. Kinetic provides premium broadband, entertainment and security services through an enhanced fiber network to consumers and businesses primarily in rural areas in 18 states. The company also offers managed communications services, including SD-WAN and UCaaS, and high-capacity bandwidth and transport services to businesses across the U.S. Additional information is available at KineticBusiness.com.
Today’s organizations are playing catch-up, chasing alerts with a scarcity of experienced people, time, and budget. It’s time to change the rules of engagement with SilverSky, the world’s leading Managed Detection and Response platform for threat detection, log management, and response. SilverSky gives our customers enhanced Vision, Velocity, and Vigilance. The Vision to be an advanced technology company, developing the depth and complexity of analysis to shield them from cyber risk, regardless of their size or journey. The Velocity to attack cyber risk at light speed, constantly ramping up our rate of learning, and slashing the time to detect and respond. The Vigilance to combine deep human experience, military-grade behavioral tracking, and machine learning, to protect our customers’ attack surface as vigorously as their bottom lines. By delivering consistently on these values, our SOC teams’ customer satisfaction rating is over 98% globally.
Virtual Desktop Tools, Desktop
PR Newswire | July 05, 2023
Other World Computing® The leading end-to-end ecosystem solution provider of computer hardware, accessories, and software for both consumers and professionals – today announced the release of MacDrive 11 with full APFS support, making it the most complete single solution for seamlessly accessing Mac-formatted drives and media on a Windows PC. Along with complete access, MacDrive 11 performs more than 40% faster than other available solutions – all while protecting your data from failure.
For over 25 years, MacDrive has been the industry standard for reading, writing and managing HFS+ Mac disks in Windows. MacDrive 11 builds on this strong tradition by adding unmatched support for APFS disks with full read and write access, and protections not available in any other solution. MacDrive is the most robust, most advanced utility enabling users to share drives between Macs and PCs. MacDrive 11 comes in two variations; Standard to access almost any APFS or HFS+ formatted Mac drive, and Pro with advanced disk support for OWC's SoftRAID and Apple RAID 0/1 volumes.
MacDrive 11 APFS Functionality Highlights:
Read and write: MacDrive 11 is the only solution that provides full read-and-write support for APFS volumes–even if the volume has duplicated files or has been backed up by Time Machine.
Crash Protection: Unlike other solutions, if an APFS disk is unexpectedly unplugged, existing files and data are safe, and won't be corrupted.
Multi-volume disks: APFS allows users to create multiple volumes in a single partition and share free space between volumes. Only MacDrive lets user effortlessly switch between volumes to access all of their data.
Formatting: Don't have a Mac, but want to share files with someone that does? MacDrive enables the creation APFS and HFS+ volumes right on a PC.
Snapshots: When backed up with Time Machine, macOS creates "snapshots" on APFS volumes. MacDrive provides access to all snapshots, letting users restore deleted or edited files from previous states, even when a Time Machine backup isn't available.
Duplicated files: In macOS, APFS files can be instantly duplicated, without consuming additional disk space. Only MacDrive provides full read-write access to duplicated files on APFS volumes.
Make Windows Smarter
Once installed, MacDrive 11 makes Windows "Mac aware" by enabling PCs to read and write Mac disks just like PC disks. There is nothing to launch or learn; simply connect a Mac disk and access almost any hard drives, SSDs (solid state drives), CDs, DVDs, floppies, and more.
Additional MacDrive 11 Features:
Full circle compatibility: Streamline editing and collaboration processes by sharing Mac disks with Windows users as well as formatting Mac disks direct from a PC for true cross-platform workflows.
Repair Mac disks: MacDrive's Disk Repair feature will automatically detect issues with Mac disks and will fix common errors on disks (HFS+ only).
Time Machine backups: Browse through Time Machine backups as well as copy those files and folders to a Windows PC.
Native or virtual: Works with Apple's Boot Camp utility and virtualization software like VMware Fusion or Parallels.
File defragmentation: Improve disk performance with automatic file defragmentation and optimization (HFS+ only).
Read-only option: "Read Only" mode is perfect for forensic specialists and law enforcement to prevent changes to disks.
About Other World Computing (OWC)
Other World Computing (OWC), founded in 1988, provides Mac and PC enthusiasts with reliable solutions for computer hardware, accessories, and software at both the consumer and professional levels. In opposition to our disposable world, OWC's products are intended to serve as the life-extending foundation of personal and/or professional digital life, from capture to completion, enabling users to maximize their technology investments. The company has extended its quality, long-term solutions for creative professionals to serving enterprises, small businesses, and education administration. OWC's award-winning team of technologists, engineers, creatives, and professionals have a passion for improving technology and are dedicated to bringing the best solutions that last and true leadership in doing so sustainably for the benefit of all.