VIRTUAL DESKTOP STRATEGIES
OpsRamp | September 15, 2022
OpsRamp, the digital operations management company, has partnered with Virtual Service Operations (VSO), a leader in hybrid and multi-cloud managed services, to power VSO’s virtual Service Quality Operations Division (vSQOD) Managed Services offering. VSO is using OpsRamp’s digital operations management platform for monitoring and alerting of hybrid and multi-cloud workloads and patching-as-a-service across its customer accounts.
VSO manages a variety of technologies, both on-customer-premises and in public cloud environments, all unified in the OpsRamp platform. The OpsRamp multi-tier, multi-tenant SaaS-based platform allows VSO to monitor and manage Amazon Web Services, Microsoft Azure, IBM Cloud, VMware, Kubernetes, and much more from a single pane of glass.
“The benefit of OpsRamp is that it goes across all of those different cloud environments and our on-premises footprint as well, We are able to monitor globally, by region, and by customer.”
Laura Richardson, Chief Technology Officer of VSO
VSO supports multiple environments 24/7 through its vSQOD service, using OpsRamp for alert handling, event correlation and escalation, integrated with Jira Service Management. Improved uptime, greater resiliency and security, and lower operational costs are all benefits customers have enjoyed from working with VSO, powered by OpsRamp.
“It all starts in OpsRamp,” said Richardson. “We use OpsRamp as a clearinghouse for alerts, then after event correlation it feeds Jira with actionable tickets. We can quiet the noise so the tickets that hit Jira get immediate focus.”
More than 60% of the vSQOD are veterans of the US Armed Forces. VSO founders Steve O’Keefe and John Birch launched the company at the start of 2018 with a veteran-centric mission propelled by their past experience working with highly-trained and adaptable service members. While some of vSQOD’s hires come to the firm with subject matter expertise in IT that they gained in the military, VSO offers transitioning service members with an interest in tech the opportunity to train with Skillbridge before separation from the armed forces. They can then advance their technical training through internal skill-mapping or partnership courses once in the field.
“We hire veterans, train them in teams and deploy them in teams,” said Richardson. “More than 200,000 people exit the military each year, after having spent years in one or more of the US military’s 4000 schools. It’s a great pool of talent to draw from. Veterans work well in teams, have excellent leadership qualities, and thrive as IT professionals. VSO’s Managed Services are outstanding because of them.”
“OpsRamp is honored to be the IT operations management platform of choice for VSO and support its mission of hiring and training veterans for careers in IT,” said Jim Lampert, vice president of global strategic accounts at OpsRamp. “OpsRamp helps MSPs to grow their business, improve customer outcomes and reduce operational costs.”
VSO is one of several recent customer success stories OpsRamp has announced in the MSP space including:
Liquid IT: Reduced alert noise by 95% resulting in lower mean time to detect and resolve incidents and increased service availability.
Pinnacle Technology Partners: Reduced alert floods so they now only have to respond to critical events, allowing them to reduce mean time to repair, and automate high-volume, time-consuming IT operations tasks.
WinWire: Reduced event noise by 90%, automated 70% of routine IT operations tasks and managed the same number of clients with 50% less staff effort.
OpsRamp is a digital operations management software company whose SaaS platform is used by managed service providers and enterprise IT teams to monitor and manage their cloud and on-premises infrastructure. Key capabilities of the OpsRamp platform include hybrid infrastructure discovery and monitoring, event and incident management, and remediation and automation, all of which are powered by artificial intelligence.
Virtual Service Operations is a U.S.-based Managed Services and Engineering firm for infrastructure, cloud, and hybrid environments. Its military veteran workforce provides reliable, secure, and cost-effective solutions for companies in need of a flexible, affordable approach to hybrid architecture and data management.
VIRTUAL DESKTOP TOOLS
VMware | July 22, 2022
VMware, Inc. (NYSE: VMW) today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) High Authorization through the Joint Authorization Board (JAB) for VMware Government Services, which includes VMware Carbon Black Cloud and VMware SD-WAN on AWS GovCloud (US). These cloud services are designed to empower US government agencies and customers supporting the US government to migrate, manage, and operate sensitive workloads in the cloud. VMware Government Services is now available on the FedRAMP Marketplace.
Across the public sector, agencies are laying the groundwork for multi-cloud-adoption. With expanded FedRAMP Authorized offerings at the High Impact Level, VMware can help agencies accelerate their digital transformation timelines. VMware Government Services provides software-as-a-service, platform-as-a-service, and infrastructure-as-a-service capabilities, delivering modern applications at the speed that government agencies demand and enabling them to operate across data centers, the edge, and cloud. VMware Carbon Black Cloud, VMware SD-WAN and VMware Cloud on AWS GovCloud (US), are cost-effective, more secure and compliant offerings that government agencies can now seamlessly leverage to modernize their infrastructures and accelerate multi-cloud initiatives.
“VMware continues to invest to help government agencies leverage the power of the cloud and evolve IT infrastructures, Achieving expanded FedRAMP authorizations enables us to meet our customers wherever they are on their digital transformation journeys to help them innovate faster and create resiliency while adhering to the highest security and compliance standards. These additional accreditations further our commitment to our public sector customers to help them better serve and meet mission demands.”
Jennifer Chronis, vice president, public sector, VMware
Empowering the Public Sector to See and Stop More Threats
VMware Carbon Black Cloud on AWS GovCloud (US) has received FedRAMP High Authorization amid an increasing demand by federal agencies for cloud-delivered security. Public sector customers can now deploy the modern endpoint security and advanced workload protection required to stay one step ahead of adversaries as geopolitically fueled cyberattacks increase. This authorization underscores VMware Carbon Black Cloud’s ability to prevent, detect, and respond to threats on endpoints and server workloads from a single console for improved visibility and simplified operations. Powered by VMware Contexa, VMware Carbon Black Cloud delivers authoritative intelligence that enables federal customers to correlate threats across their environments.
This designation solidifies VMware Carbon Black Cloud’s position as a trusted security platform helping the US government protect its most critical assets. As a founding member of the Cybersecurity and Infrastructure Security Agency’s Joint Cyber Defense Collaborative, VMware is also a trusted national security partner participating in public-private sector collaboration, threat intelligence sharing and cyber defense planning. In addition, VMware Carbon Black Cloud is pursuing authorization to operate at Department of Defense (DoD) Impact Level (IL-4) to expand its federal footprint to U.S. DoD and Defense Industrial Base customers.
Secure, Reliable Access to Cloud Apps & Services from Anywhere
VMware SD-WAN is an industry-leading software-defined WAN solution, that connects users across distributed locations more safely, reliably, and efficiently to cloud-based applications, cloud services and agency data centers. The anywhere workforce has become the new normal for many government agencies. Modernizing agency networks with VMware SD-WAN on AWS GovCloud will improve remote employee productivity with more secure and optimized application access while simplifying operations and maximizing ROI. VMware SD-WAN is the only SD-WAN solution today to receive FedRAMP High Authorization that complements government agencies’ cloud-smart adoption with assured performance for mission-critical applications in the cloud. In addition, VMware SD-WAN is a key enabler for agencies to deliver on their vision of 5G and edge compute by eliminating IT complexity while delivering greater efficiency and faster deployment. Agencies can leverage VMware SD-WAN as a critical component of a multi-layered security strategy to help accelerate their journey towards a zero-trust architecture.
Enabling Accelerated Multi-Cloud Adoption
In April, VMware Cloud on AWS GovCloud (US) achieved FedRAMP High JAB authorization as well as DISA Impact Level 5 (IL5) provisional authorization. VMware Cloud on AWS GovCloud (US) supports critical public sector use cases, including data center extension, cloud migration, virtual desktops, disaster recovery, and application modernization. Now in its third year of operation, VMware Cloud on AWS GovCloud (US) is serving a wide range of mission owners with availability in both US-East and US-West.
VMware is committed to achieving FedRAMP authorization for additional services. VMware Government Services will help fast-track authorizations enabling agencies to accelerate innovation and multi-cloud adoption on VMware’s trusted digital foundation.
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda. For more information, please visit www.vmware.com/company.
VMware, Carbon Black, and VMware SD-WAN are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. This press release may contain hyperlinks to non-VMware websites that are created and maintained by third parties who are solely responsible for the content on such websites.
Digital Element | October 03, 2022
Digital Element, the global IP geolocation and audience insights leader, has announced a suite of updates to Nodify™, the industry’s first and most advanced threat intelligence solution designed to help security professionals respond to the recent surge in the VPN market. While other solutions on the market claim to offer VPN usage insights, Nodify is the only offering that provides a granular look into which VPNs are being used across all devices to weed out bad actors and allow legitimate services to continue.
As tech providers expand their offerings and provide new safety features to users, Nodify gives organisations an unmatched level of detail around VPN traffic, usage, and intent, enabling cybersecurity teams to understand the level of threat such traffic poses and set policies around that traffic.
“With the growing interest in personal privacy on the web, we’ve seen many consumers utilising VPNs for legitimate reasons, but now more and more people are leveraging the anonymity around VPNs to cloak their location and bypass geographic boundaries set by today’s leading service providers, Security professionals need to understand the nuances around VPN usage on their platforms. For example, users who have opted to hide their personal information may not necessarily be trying to torrent illegal data from a remote location. Determining who is granted and denied access depends entirely on the granular data available in Nodify.”
Jerrod Stoller, President of Digital Envoy, parent company of Digital Element
Following the launch of Nodify in April 2022, Digital Element has introduced a new suite of updates, keeping the product at the forefront of VPN data reporting with the most extensive VPN detection system available. Notable updates include:
Higher Frequency: With proxy IPS and VPNs changing rapidly, Nodify data is collected on an hourly basis and provides customers with a daily update on usage.
Deeper Insights: Going beyond the generic VPN collection, Nodify provides users with critical insights into the VPN user, including services provided by the VPN provider such as "no logging," "multihop," and "corporate," these fields help clients determine the good vs the bad based on their use case.
Ease of Use: Nodify has a User interface that allows clients to quickly get a complete understanding of any VPN provider through a simple web dashboard.
“GPS spoofing has become a major pain point for industries ranging from streaming to gaming services. With everything from third-party apps to full-service providers now offering VPN services, it has become harder for providers to delineate what devices should be granted access. Still, accurate identification remains critical to their success,” said Jonathan Tomek, VP of Research and Development at Digital Element. “Because Nodify is API based, we’re able to provide that granular data in the moments that matter the most. Users aren’t limited to just relying on GPS data from a phone that can easily be spoofed.”
About Digital Element
Digital Element is the global IP geolocation and intelligence leader. In business for more than two decades, the company has unrivalled expertise in leveraging IP address insights to deliver new value to companies in a privacy-sensitive, transparent manner. Leveraged by the world’s most recognised brands, Digital Element provides clients with innovative solutions designed to optimise engagement across industries and applications, creating unique value at every consumer touchpoint. Many of the world’s largest websites, brands, security companies, ad networks, social media platforms and mobile publishers have trusted Digital Element’s technology to target advertising, localise content, enhance analytics, and manage content rights as well as detect and prevent online fraud.