Virtual Desktop Tools, Virtual Desktop Strategies, Server Virtualization
PR Newswire | September 01, 2023
Netskope, a leader in Secure Access Service Edge (SASE), today announced the launch of Proactive Digital Experience Management (DEM) for SASE, elevating best practice from the current reactive monitoring tools to proactive user experience management. Proactive DEM provides experience management capabilities across the entire SASE architecture, including Netskope Intelligent SSE, Netskope Borderless SD-WAN and Netskope NewEdge global infrastructure.
Digital Experience Management technology has become increasingly crucial amid digital business transformation, with organizations seeking to enhance customer experiences and improve employee engagement. With hybrid work and cloud infrastructure now the norm globally, organizations have struggled to ensure consistent and optimized experiences alongside stringent security requirements.
Gartner predicts that "by 2026, at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user's viewpoint, up from less than 20% in 2021." However, monitoring applications, services, and networks is only part of a modern DEM experience, and so Netskope Proactive DEM goes beyond observation, providing Machine Learning (ML)-driven functionality to anticipate, and automatically remediate, problems.
Sanjay Beri, CEO and co-founder of Netskope commented, "Ensuring a constantly optimized experience is essential for organizations looking to support the best productivity returns for hybrid workers and modern cloud infrastructure, but monitoring alone is not enough. Customers have told us of the challenges they face managing a multi-vendor cloud ecosystem and so we have yet again innovated beyond industry standards, providing experience management that can both monitor and proactively remediate."
For issue identification, Netskope Proactive DEM uniquely combines Synthetic Monitoring with Real User monitoring, creating SMART monitoring (Synthetic Monitoring Augmentation for Real Traffic). This enables full end-to-end 'hop-by-hop' visibility of data, and the proactive identification of experience-impacting events. SMART monitoring enables organizations to anticipate potential events that might impact upon network and application experience.
While most SASE vendors rely on "gray cloud" infrastructure - built on public cloud - which limits their ability to granularly identify and control any issues, Proactive DEM leverages Netskope NewEdge - the industry's largest private cloud infrastructure - to deliver 360 visibility and control of end-to-end user experience while providing mitigation of issues, including using various self-healing mechanisms, before the user recognizes their experience has degraded.
About Netskope
Netskope, a global SASE leader, helps organizations apply zero trust principles and AI/ML innovations to protect data and defend against cyber threats. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements.
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Virtual Desktop Strategies, Virtual Server Management
businesswire | August 18, 2023
LogicMonitor, a leading SaaS-based unified observability platform for hybrid IT infrastructure, today announced expanded integrations, insights and workflows to the LM Envision Platform. LogicMonitor is also introducing Dexda, an event management solution that filters through the noise of thousands of daily alerts by using advanced machine learning (ML) techniques, contextual enrichment capabilities and deduplication efforts. Together, these additions allow customers to reach a significantly lower mean time to resolution and lower risks to the business.
“Every business is under tremendous pressure to seamlessly deliver exceptional digital performance,” states Christina Kosmowski, CEO, LogicMonitor. “To efficiently do that, our customers look to us to contextualize the overwhelming amount of data within their complex IT environments.“
The core of LogicMonitor’s platform has been built with advanced machine learning, intelligence and automation, combined to abstract complexity and deliver business impact through IT data collaboration. The company has focused its product roadmap in the areas of intelligence, experience and extensibility.
Intelligence and Automation
Dexda is the next evolution of AI Ops. It is built on top of LogicMonitor’s extensive data set and integrated into its platform, so users can effortlessly move from alerting to automating actions. Key attributes of Dexda include:
Adaptive Correlation- Alerts are automatically re-clustered when a more optimal option is detected.
ServiceNow Ready- Automatically enriches Dexda alerts with ServiceNow CMDB data to drive additional context for ML correlations.
User-defined Correlation- Dexda admins can now fine-tune the ML models to meet their unique needs or build new ML models.
In addition to Dexda, LogicMonitor has also delivered:
Event-Driven Ansible Integration- This jointly developed solution with Red Hat assists with auto-remediation and auto-troubleshooting. This integration lets customers trigger remediation workflows in Ansible and act in accordance with predefined rules.
Datapoint Analysis- Leverages machine learning techniques to find related metrics and patterns across different resources, which in turn reduces MTTR and increases productivity.
Unified Platform Experience
A unified platform experience is critical for consistency, adaptability and scalability while reducing tool sprawl and data complexity. Troubleshooting in hybrid modern environments requires a contextual and intuitive UX across devices, services and networks. This modernization and unification effort is the key to continually delivering new capabilities to users and keeping time to value short for new customers.
UI Modernization- Optimized to present information in complex hybrid environments. Components for all parts of the LM Envision platform now include bulk actions, better search and filtering and new editors for LogicModules.
Expanded Cloud Support- 20 new out-of-the-box dashboards for AWS and Azure, accelerating time to value while providing service-specific views for more insight into health, performance and availability.
Log Ingest and Filter Simplification- Introduced declarative UI to simplify log collection and configuration. Users can also add custom LM Properties to the logs which allows for more flexible searching and potentially faster MTTR.
Digital Experience Monitoring- Synthetic tests now support multi-factor authentication (MFA) and automated alerts for latency and error conditions.
Extensibility
As a trusted partner in the advancement of monitoring across on-prem, hybrid and cloud environments, LogicMonitor continues to invest in new ways to manage and monitor network equipment through integrations woven tightly into its overall platform experience.
Improved VMware vSphere Support- Support for vSphere 8 and automation for the discovery and monitoring of new ESXi Hosts and mission-critical Virtual Machines, eliminating manual processes – reducing the time, resources and risk involved in repeatable remediation processes.
Cisco Meraki and Catalyst SD-WAN- These new integrations make it easier than ever to monitor Cisco environments in the broader context of one's heterogenous hybrid infrastructure. Customers can now get alerted about anomalous events, visualize network traffic usage and see how Cisco vEdge/cEdge (formerly Viptela), SD-WAN Controllers, Meraki Security Appliances, Switches, Wireless Access Points and Smart Cameras connect to their network and where alert conditions exist.
Improved Kubernetes Monitoring- Greater coverage and deeper visibility into frequently changing cloud environments with new support and coverage for Amazon Elastic Kubernetes Service (Amazon EKS) Anywhere and enhanced Kubernetes helm and scheduler monitoring.
SaaS Monitoring-M365 and Okta logs allow users to clearly understand why problems happen, pinpoint the root cause and quickly troubleshoot alongside alerts.
By advancing many key features of its platform, LogicMonitor customers can harness the full potential of their data to make informed decisions with confidence and efficiency. This approach not only streamlines operations, but also provides clarity and precision to the complexities of their IT landscape.
About LogicMonitor
LogicMonitor’s SaaS-based observability intelligence platform, LM Envision, helps ITOps, CloudOps, DevOps, CIOs, and business leaders gain operational visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly enables unified observability across infrastructure, networks, clouds, containers and applications, empowering companies to focus less on troubleshooting and more on innovation.
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Backup and Disaster Recovery
businesswire | September 12, 2023
GRAX, Inc., a leading innovator in Salesforce data management and protection, announces the general availability of GRAX Lite for free Salesforce backup and recovery. GRAX Lite is a game-changing free solution that enables businesses to prevent data loss by safeguarding their Salesforce data.
GRAX Lite addresses a critical need in the SaaS data protection market by offering comprehensive free backup software. In an era marked by escalating cyber threats and stringent compliance regulations, GRAX Lite arms businesses with a powerful tool to shield their vital Salesforce data. Built on the principle of data ownership, GRAX Lite gives Salesforce users the power to take back that ownership and control of their valuable Salesforce data with a couple of clicks.
"At GRAX, we have always believed that data protection is an unassailable right," said Joe Gaska, Head of Product at GRAX. "With the launch of GRAX Lite, we are breaking down barriers and providing businesses with the tools they need to secure their mission-critical Salesforce data so that they can focus on growing their business."
Key capabilities of GRAX Lite for Salesforce Backup and Recovery
Effortless Backup and Recovery: GRAX Lite simplifies the backup process allowing users to protect and easily restore their Salesforce data with just a couple of clicks.
100% Data Ownership: GRAX Lite empowers users to retain full ownership of their data by enabling backups into the customer-owned storage service – Amazon Web Services (AWS) or Azure cloud storage environments.
Maintain Your Digital Chain of Custody: With GRAX, users retain full control over their data’s Digital Chain of Custody – GRAX runs entirely in the customer-owned cloud.
Unlimited backup storage: GRAX Lite enables users to capture all of their data into their cloud of choice, where users can leverage their existing cloud agreements.
Daily Automated Backups: Users gain peace of mind with automated incremental backups of Salesforce data, including files and attachments, ensuring no critical information is lost.
Granular Control: Swiftly restore individual records, making it simple to bring back data quickly when you need it.
User-Friendly Interface: The user-centric design of GRAX ensures that any user can navigate and deploy free Salesforce data protection from the GRAX Platform with ease.
GRAX Lite is a testament to GRAX's commitment to data sovereignty and data governance. By providing a free and user-friendly solution for Salesforce backup and recovery, GRAX Lite empowers organizations to take back ownership of their data assets, create a comprehensive backup strategy, and focus on driving business growth.
About GRAX
GRAX helps organizations adapt faster by making it easier to get strategic value out of their historical SaaS application data. Customers can fully own, access, and reuse all versions of their cloud application data anywhere, anytime by simply backing up or archiving it to their own cloud environment and seamlessly pushing it into their data ecosystem. GRAX delivers unparalleled SaaS data backup, archive, recovery, and reuse functionality in a fully integrated solution, helping leading organizations improve business continuity, regulatory compliance, customer retention, and revenue growth.
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