VIRTUAL DESKTOP STRATEGIES
Evolve IP | July 11, 2022
Evolve IP a premier international service provider of Work Anywhere™ solutions announced that it has partnered with PeterConnects, part of Anywhere365® Group, to integrate and provide Microsoft Teams-focused communication and contact center solutions for enterprise organizations.
This partnership will further mobilize the deployment of Evolve IP's enterprise-grade Anywhere Receptionist solution. The Anywhere Receptionist solution is a state-of-the-art telephone operator console that tightly integrates with Microsoft Teams and provides a range of smart features for improved call handling and efficient call distribution.
The Anywhere Receptionist from Evolve IP
The Anywhere Receptionist solution is designed to optimize efficiencies, streamline customer interactions, and improve overall operator and caller experience in Microsoft Teams. It achieves all of this from a single, secure, integrated pane of glass.
The secure, cloud-hosted application enables attendants, receptionists, and contact center teams to elevate their remote working experience by providing full visibility into the availability and present status of all team members.
Evolve IP's Anywhere Receptionist solution delivers the following features and more:
Presence information of all users
Intuitive and modern user interface
Drag and drop call transfer
Automatic voicemail and email capabilities
Contact management and monitoring
Secure, browser-based cloud application
Deep Integration for Maximum Collaboration and Communication
"Anywhere Receptionist is deeply integrated into collaboration and communication platforms like Microsoft Teams, thereby extending its benefits beyond the contact center into every part of an organization. This empowers businesses to take communication to a new level and support their remote workforce,"
Autumn Salama, Chief Integration Officer of Evolve IP
Erik van Arkel, Global Head of Partnerships, Anywhere365 Group, explains, "I'm proud to see how our efforts to always innovate our products and go-to-market are a reason for service providers such as Evolve IP to connect with our family of brands. Our aim is to always maximize the potential of time in any customer dialogue. This relationship will support that aim, together with our continued growth, as we look to meet the growing demand for communications solutions on top of Microsoft Teams. We're looking forward to collaborating with this aspiring partner that has a solid reputation and footprint in their markets."
VIRTUAL DESKTOP TOOLS
BlackBerry | June 16, 2022
BlackBerry Limited has released an upgraded version of the QNX Advanced Virtualization Frameworks (QAVF) as well as compatibility for Google's newest Android Automotive OS (AAOS) reference implementation (Trout 1.0). This latest version of QAVF, which is now in use by OEMs across several production projects, will allow embedded automotive software developers to simplify development, expedite time to market, and decrease costs when designing Android Automotive OS-based IVI systems. This new invention extends BlackBerry's leading position in the embedded vehicle software industry by providing a framework for the development of both safety and non-safety applications.
QNX Advanced Virtualization Frameworks extends the functionality of the QNX Hypervisor and the QNX Hypervisor for Security to support the complex sharing and abstraction of the underlying hardware in a hypervised environment for systems such as digital cockpits, domain controllers, and other high-performance compute applications that require a combination of safety and non-safety functions. The QNX Hypervisor solutions, QAVF and Trout 1.0, work together to offer a quick application development environment while exploiting the capabilities and benefits of the Android operating system.
Virtualization is an essential necessity in present and future cockpit technologies. Trout 1.0, QNX Hypervisor for Safety, and QNX safety-certified shared device drivers work together to simplify Android integration for clients while also offering a suitable platform for designing mixed-criticality systems.
QNX is upgrading QAVF to correspond with the current VIRTIO standards and provide USB management, filesystem sharing, and specialized graphics sharing for mission sensitive situations, in addition to supporting Trout 1.0.
The advancement is yet another important automotive milestone for the company, whose BlackBerry QNX technology is in production programs with 45 different OEMs and 7/7 of the top Tier 1s, securing over 195 million vehicles globally. BlackBerry QNX is the market leader in automotive safety-certified embedded software. BMW, Aptiv, Bosch, Ford, GM, Honda, Mercedes-Benz, Toyota, and Volkswagen rely on BlackBerry QNX software for a wide variety of safety-related systems. These include Advanced Driver Assistance Systems (ADAS), Digital Cockpits, and Secure Data Gateways, which are becoming more common in automobiles. Moreover, with design wins with 24 of the top 25 electric vehicle automakers and providing a safe, reliable, and secure software foundation for autonomous drive vehicle systems, BlackBerry QNX is critical to the future of the automotive industry.
VIRTUAL DESKTOP STRATEGIES
Scale Computing | August 04, 2022
Scale Computing, a market leader in edge computing, virtualization, and hyperconverged solutions, today announced ongoing momentum with customers in the maritime industry sector. The company’s SC//Platform and SC//HyperCore edge computing solutions enable maritime providers to run their critical onboard IT applications with self-healing, automated infrastructure. Whether it’s an offshore rig operating deep in the North Sea or a container ship crossing the Pacific Ocean, Scale Computing empowers a broad range of maritime service providers to improve their efficiency and ensure high availability.
“Few industries showcase the challenges and promise of edge computing as does the global maritime industry where IT resiliency is an operational necessity and downtime is unacceptable, Scale Computing meets the complex and evolving infrastructure requirements of an industry that demands 24x7 availability, full redundancy, and is backed by human experts who understand the unique conditions that exist at the edge.”
Jeff Ready, CEO and co-founder of Scale Computing
Scale Computing brings the maritime industry into a new era of computing by revamping IT operations with a solution that simplifies management, reduces operating costs, and ensures resiliency and high availability in the face of unpredictable environmental conditions.
Northern Marine Group is a ship management and marine services provider that offers a full spectrum of ship and offshore management services. Operating a diverse fleet of technically managed vessels, including a wide range of tankers, ferries and offshore assets, the Northern Marine fleet is constantly on the move around the globe.
Northern Marine selected Scale Computing’s SC//Platform, which provides them with simplified, highly affordable IT infrastructure that offers unmatched resiliency in some of the world’s most extreme environments. Because internet connectivity is highly intermittent with no dedicated IT personnel stationed on their vessels, Northern Marine deployed SC//HyperCore clusters to keep their operations running smoothly, whether offshore or out at sea.
Scott Mungall, IT Technical Lead for Northern Marine, says, “We were looking for ways to evolve our onboard IT infrastructure across our fleet. In the last several years, requirements for key infrastructure systems on board have changed. Each vessel now has two or more operational critical applications on its server infrastructure, meaning we really can’t afford any downtime. We need to be able to sustain equipment failure and still continue to operate."
Headquartered in Dubai, Telford Offshore offers cost-effective construction and project management solutions to the oil & gas industry. The company supports multiple offshore activities, focusing on high-capacity accommodation, lifting, fabrication and installation services for projects that include laying pipelines and carrying out subsea construction.
With internet connectivity slow and costly at sea, relying on the cloud for critical operations was simply not an option. Telford Offshore recognized their on-board infrastructure would need to be local and on-premises. Following a comprehensive evaluation of edge solution providers, Telford Offshore selected Scale Computing’s SC//Platform as the only solution in its class to offer the unique combination of simplicity and performance demanded by their fleet.
Wouter Lustig, IT Manager at Telford Offshore, explained that, “We wanted the solution to be a long-term future-proof investment with the possibility of deploying it on our vessels at sea. The solution needed to be simple enough for the one or two electricians on board to install, deploy, and maintain. Scale Computing’s solution operates as its own data center in a box and can easily connect back to the deployment at the headquarters in Dubai. We are still amazed at how easy it is to install, deploy and manage – we don’t need to worry about the management of the day-to-day solution; it just takes care of itself.”
About Scale Computing
Scale Computing is a leader in edge computing, virtualization, and hyperconverged solutions. Scale Computing software eliminates the need for traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. Using patented HyperCore™ technology, the self-healing platform automatically identifies, mitigates, and corrects infrastructure problems in real-time, enabling applications to achieve maximum uptime. When ease-of-use, high availability, and TCO matter, Scale Computing is the ideal infrastructure platform.