Home > News > featured news > TeamViewer Streamlines Remote Support at Henkel's IT Department

VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION

TeamViewer Streamlines Remote Support at Henkel's IT Department

TeamViewer | February 03, 2023 | Read time : 01:23 min

teamviewer-streamlines-remote

TeamViewer, a renowned provider of remote connectivity and workplace digitalization solutions, is streamlining remote support at the major consumer products and adhesives company, Henkel's IT department. The Düsseldorf-based firm was able to simplify and improve its worldwide internal IT support thanks to the secure corporate connectivity suite TeamViewer Tensor.

With TeamViewer, IT professionals at Henkel can now connect to all of their employees' devices, including smartphones, tablets and laptops (a total of 60,000 devices worldwide), irrespective of manufacturer or operating system. Its simple deployment on devices and seamless integration with Henkel's current IT infrastructure, including connections to ServiceNow, Microsoft Azure, and Jamf, among others, were key factors in the decision for TeamViewer.

In addition, TeamViewer's solution adheres to all industry-standard security features, including end-to-end encryption, scalable and flexible rights management, and single sign-on.

TeamViewer's President, Americas, Patty Nagle, commented, "We have tailored TeamViewer Tensor specifically to the requirements of corporations. The solution can be scaled as required and makes it possible to access devices and machines quickly and easily from anywhere and at any time, in order provide support and maintenance. In times of mobile working, skills shortages and digital transformation at all levels of the value chain, this is a real game changer for IT departments."

About TeamViewer

TeamViewer Headquartered in Göppingen, Baden-Württemberg, is a global technology firm that provides a connectivity platform for remotely accessing, controlling, managing, monitoring, and repairing devices of all types, ranging from laptops and mobile phones to industrial machinery and robots. While being free for personal use, it has over 625,000 users and helps businesses of all sizes and sectors digitalize their business-critical processes through seamless connectivity. Since the company's inception in 2005, TeamViewer software has been deployed on more than 2.5 billion devices worldwide. The firm employs over 1,500 people globally and has achieved billings worth EUR 548 million in 2021.

Spotlight

Broadcom faces EU warning over $61 billion VMware deal

U.S. chipmaker Broadcom is set to receive an EU antitrust warning about the possible anti-competitive effects of its proposed $61 billion bid for cloud computing company VMware in the coming weeks, people familiar with the matter said

More featured news

Spotlight

Broadcom faces EU warning over $61 billion VMware deal

U.S. chipmaker Broadcom is set to receive an EU antitrust warning about the possible anti-competitive effects of its proposed $61 billion bid for cloud computing company VMware in the coming weeks, people familiar with the matter said

Related News

VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION

Arrcus and VMware to Build Telco Cloud for 5G Services

Arrcus | February 23, 2023

On February 22, 2023, Arrcus, a hyperscale networking software firm recognized for its expertise in core, edge, and multi-cloud network infrastructure, is featuring its work with VMware at Mobile World Congress 2023. The partners provide a truly modernized telco cloud by allowing communication service providers (CSPs) to rapidly develop next-generation 5G services. The combination of the Arrcus Connected Edge (ACE) platform with VMware Telco Cloud Platform architecture offers CSPs end-to-end slicing for 5G, spanning from radio access network (RAN), multi-access edge computing (MEC) to core networks. By utilizing Arrcus' advanced traffic engineering technology, this capability allows CSPs to divide their networks into smaller, more manageable segments that can be effortlessly monitored and controlled. As a result, CSPs can now establish distinct policies and service level agreements (SLAs) for individual customers and applications across various network slices, significantly enhancing their ability to introduce new and innovative services. Additionally, both CSPs and their customers can expect faster service delivery and enhanced network scalability. The joint solution also provides CSPs with the advantage of network automation. CSPs can generate instances throughout their radio access network (RAN), 5G core, (MEC)/edge, and transport networks. Furthermore, the Arrcus-VMware solution delivers a service assurance platform that offers a transport network, 5G core, and RAN telemetry. This ensures that CSPs receive metadata on crucial network parameters. Arrcus CEO and Chairman Shekar Ayyar commented, "CSPs need truly modern infrastructure to gain the greatest value from their 5G investments." He added, "Arrcus' ACE platform and our partnership with VMware provide CSPs with an agile network overlay to automate network operations, expedite the delivery of new services on and monetize their 5G infrastructure." (Source – Business Wire) About Arrcus, Inc. Arrcus is a hyperscale networking software firm recognized for its expertise in core, edge, and multi-cloud network infrastructure. Its primary goal is to improve business efficiency by providing superior network connectivity. Its flagship product, the Arrcus Connected Edge (ACE) platform, is known for its best-in-class networking capabilities and flexible consumption model that minimizes the total cost of ownership. The company's team comprises top-tier technologists with a proven track record in delivering industry-leading networking products and is complemented by operating executives, industry thought leaders, strategic partners, and top-tier venture capitalists.

Read More

VIRTUAL DESKTOP STRATEGIES,SERVER HYPERVISORS

Vuzix Sees Growing Demand for Smart Glasses in Telecom Industry

Vuzix Corporation | January 30, 2023

Vuzix Corporation, a premier supplier of smart glasses and AR technology, announced growing demand for its products from telecom service providers for low-latency remote support over 4G and 5G networks. The need for telecom companies to cut down on customer wait times and service outages is a big reason for this rising demand. Vuzix has gotten orders for remote support in the mid-six-figure range, which will improve collaboration, productivity, and customer satisfaction. When telecom service providers use Vuzix smart glasses, customers both inside and outside of the company can use them. When telecom service providers use Vuzix smart glasses, it can cut down on the need for in-person visits, lower operational costs, and make the business run more efficiently. It makes it easier for remote experts to stream live video in real time, record it, and let other people use smart glasses to augment it. The CEO of Vuzix says they are dealing with major telecom companies, and these orders are just the beginning of the demand in this vertical. Vuzix has a wide range of wearable, high-performance devices, such as the M-Series smart glasses and the waveguide-based see-through smart glasses, which are among the best on the market. Vuzix is set up to become a key supplier of cutting-edge technology as the need for telecom service providers to improve customer service grows. About Vuzix Corporation Vuzix is a leading provider of smart glasses and augmented reality (AR) products and technologies for the consumer, enterprise, defense, and industrial markets. It offers wearable computing devices for high-quality viewing, mobility solutions, and virtual/augmented reality. The company holds over 200 patents and has won numerous awards for innovation, including at the Consumer Electronics Show (CES) from 2005 to 2022. Vuzix is a publicly traded company (NASDAQ: VUZI) with offices in Tokyo, Japan; Rochester, NY and, Oxford, UK.

Read More

VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION

Speedcast Readies New Model of Its Industry-Leading SIGMA Universal Remote

Speedcast | March 17, 2023

Speedcast, a leading communications and IT services provider, has released a new model of the company’s SIGMA network management platform with new architecture for the award-winning Universal Remote. Hosted on Amazon Web Services (AWS) cloud, the enhanced SIGMA platform makes connectivity path management and network control simpler, faster, and more economical than ever before. From the intuitive user interface to intelligent and secure network switching, the enhanced SIGMA streamlines the complexities of diverse connectivity paths, making the concept of 100% uptime a reality for customers with critical operations or remote business requirements. SIGMA’s newly released feature sets enable customers to seamlessly incorporate new technologies and communications paths as they launch, including low-Earth-orbit (LEO) and medium-Earth-orbit (MEO) satellite constellations. Customers can seamlessly layer any connectivity path, including Starlink and OneWeb, to their existing corporate network, optimizing application performance and offering robust edge security. The SIGMA platform is being implemented as part of a multi-path, multi-orbit connectivity solution for a Europe-based logistics and transport company with a fleet of cable-laying vessels. The ability to support a significantly expanded number of WANs with a full enterprise SD-WAN suite that enables smart load balancing, QoS, WAN switching, and next-generation firewall has driven increased interest in the enhanced SIGMA platform. The network management solution was also recently deployed for a Singapore-based ship management company and a North America-based tanker fleet. “Demand for highly diverse networks and seamless integration with third-party VSAT services, such as Starlink and OneWeb, has been a major sales driver for us,” said Joe Spytek, CEO at Speedcast. “Our SIGMA Universal Remote brings together the full suite of enablers for extensive multi-path network management.” An AWS-qualified platform, SIGMA’s new architecture spotlights Speedcast’s innovative approach to network management. It removes complexity and cost for operations and gives users complete transparency and control of their networks. Built-in traffic and policy management provides users with real-time bandwidth monitoring and the ability to control and prioritize data usage for critical applications over crew welfare or other remote site requirements. In addition, the platform includes Secure Access Service Edge (SASE) cloud-native technology for added network security through a Zero Trust approach, which validates users and device access to applications anywhere in the world. The SASE framework helps organizations simplify their IT infrastructure, advance threat prevention, better protect their data, easily connect users and devices wherever they are located, and reduce total costs. Updates can be pushed over the air to remote sites, saving customers critical time and delivering cost savings with complete remote upgrades. With a growing number of communication paths, satellite orbits, unique constellations, and specialized technologies, the new remotely extensible SIGMA enhancement ensures that customers always have access to the latest network management features for future-proofed operations. “This is just the beginning,” said Spytek. “Being cloud-native, the SIGMA platform is highly scalable and can speed up our time-to-market to bring customers the edge applications that will make a difference for their remote operations. We’re working to prioritize new features on SIGMA so we can deliver value to customers faster and help them accelerate their operations.” Speedcast maintains the largest technology-agnostic network in the world, incorporating satellite, LTE, Microwave and L-band to ensure the highest levels of uptime, availability, and performance. Now, as a Starlink and OneWeb authorized reseller and integrator, Speedcast brings together the right solutions and expertise to meet customers’ needs everywhere they operate. Added SIGMA features are slated to bring advanced networking functionality, zero-touch provisioning, enhanced remote staff and crew welfare, and more throughout 2023. About Speedcast Speedcast is a leading communications and IT services provider, delivering critical communications services to the Maritime, Energy, Mining, Media, Telecom, Cruise, NGO, Government, and Enterprise sectors. The company leverages its global network platform to provide fully connected systems that harness technologies and applications to transform what remote operations can achieve. With the world’s most comprehensive network, Speedcast enables faster, seamless pole-to-pole coverage from a global hybrid satellite, fiber, cellular, microwave, MPLS, and IP transport network with direct access to public cloud platforms.

Read More

VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION

Arrcus and VMware to Build Telco Cloud for 5G Services

Arrcus | February 23, 2023

On February 22, 2023, Arrcus, a hyperscale networking software firm recognized for its expertise in core, edge, and multi-cloud network infrastructure, is featuring its work with VMware at Mobile World Congress 2023. The partners provide a truly modernized telco cloud by allowing communication service providers (CSPs) to rapidly develop next-generation 5G services. The combination of the Arrcus Connected Edge (ACE) platform with VMware Telco Cloud Platform architecture offers CSPs end-to-end slicing for 5G, spanning from radio access network (RAN), multi-access edge computing (MEC) to core networks. By utilizing Arrcus' advanced traffic engineering technology, this capability allows CSPs to divide their networks into smaller, more manageable segments that can be effortlessly monitored and controlled. As a result, CSPs can now establish distinct policies and service level agreements (SLAs) for individual customers and applications across various network slices, significantly enhancing their ability to introduce new and innovative services. Additionally, both CSPs and their customers can expect faster service delivery and enhanced network scalability. The joint solution also provides CSPs with the advantage of network automation. CSPs can generate instances throughout their radio access network (RAN), 5G core, (MEC)/edge, and transport networks. Furthermore, the Arrcus-VMware solution delivers a service assurance platform that offers a transport network, 5G core, and RAN telemetry. This ensures that CSPs receive metadata on crucial network parameters. Arrcus CEO and Chairman Shekar Ayyar commented, "CSPs need truly modern infrastructure to gain the greatest value from their 5G investments." He added, "Arrcus' ACE platform and our partnership with VMware provide CSPs with an agile network overlay to automate network operations, expedite the delivery of new services on and monetize their 5G infrastructure." (Source – Business Wire) About Arrcus, Inc. Arrcus is a hyperscale networking software firm recognized for its expertise in core, edge, and multi-cloud network infrastructure. Its primary goal is to improve business efficiency by providing superior network connectivity. Its flagship product, the Arrcus Connected Edge (ACE) platform, is known for its best-in-class networking capabilities and flexible consumption model that minimizes the total cost of ownership. The company's team comprises top-tier technologists with a proven track record in delivering industry-leading networking products and is complemented by operating executives, industry thought leaders, strategic partners, and top-tier venture capitalists.

Read More

VIRTUAL DESKTOP STRATEGIES,SERVER HYPERVISORS

Vuzix Sees Growing Demand for Smart Glasses in Telecom Industry

Vuzix Corporation | January 30, 2023

Vuzix Corporation, a premier supplier of smart glasses and AR technology, announced growing demand for its products from telecom service providers for low-latency remote support over 4G and 5G networks. The need for telecom companies to cut down on customer wait times and service outages is a big reason for this rising demand. Vuzix has gotten orders for remote support in the mid-six-figure range, which will improve collaboration, productivity, and customer satisfaction. When telecom service providers use Vuzix smart glasses, customers both inside and outside of the company can use them. When telecom service providers use Vuzix smart glasses, it can cut down on the need for in-person visits, lower operational costs, and make the business run more efficiently. It makes it easier for remote experts to stream live video in real time, record it, and let other people use smart glasses to augment it. The CEO of Vuzix says they are dealing with major telecom companies, and these orders are just the beginning of the demand in this vertical. Vuzix has a wide range of wearable, high-performance devices, such as the M-Series smart glasses and the waveguide-based see-through smart glasses, which are among the best on the market. Vuzix is set up to become a key supplier of cutting-edge technology as the need for telecom service providers to improve customer service grows. About Vuzix Corporation Vuzix is a leading provider of smart glasses and augmented reality (AR) products and technologies for the consumer, enterprise, defense, and industrial markets. It offers wearable computing devices for high-quality viewing, mobility solutions, and virtual/augmented reality. The company holds over 200 patents and has won numerous awards for innovation, including at the Consumer Electronics Show (CES) from 2005 to 2022. Vuzix is a publicly traded company (NASDAQ: VUZI) with offices in Tokyo, Japan; Rochester, NY and, Oxford, UK.

Read More

VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION

Speedcast Readies New Model of Its Industry-Leading SIGMA Universal Remote

Speedcast | March 17, 2023

Speedcast, a leading communications and IT services provider, has released a new model of the company’s SIGMA network management platform with new architecture for the award-winning Universal Remote. Hosted on Amazon Web Services (AWS) cloud, the enhanced SIGMA platform makes connectivity path management and network control simpler, faster, and more economical than ever before. From the intuitive user interface to intelligent and secure network switching, the enhanced SIGMA streamlines the complexities of diverse connectivity paths, making the concept of 100% uptime a reality for customers with critical operations or remote business requirements. SIGMA’s newly released feature sets enable customers to seamlessly incorporate new technologies and communications paths as they launch, including low-Earth-orbit (LEO) and medium-Earth-orbit (MEO) satellite constellations. Customers can seamlessly layer any connectivity path, including Starlink and OneWeb, to their existing corporate network, optimizing application performance and offering robust edge security. The SIGMA platform is being implemented as part of a multi-path, multi-orbit connectivity solution for a Europe-based logistics and transport company with a fleet of cable-laying vessels. The ability to support a significantly expanded number of WANs with a full enterprise SD-WAN suite that enables smart load balancing, QoS, WAN switching, and next-generation firewall has driven increased interest in the enhanced SIGMA platform. The network management solution was also recently deployed for a Singapore-based ship management company and a North America-based tanker fleet. “Demand for highly diverse networks and seamless integration with third-party VSAT services, such as Starlink and OneWeb, has been a major sales driver for us,” said Joe Spytek, CEO at Speedcast. “Our SIGMA Universal Remote brings together the full suite of enablers for extensive multi-path network management.” An AWS-qualified platform, SIGMA’s new architecture spotlights Speedcast’s innovative approach to network management. It removes complexity and cost for operations and gives users complete transparency and control of their networks. Built-in traffic and policy management provides users with real-time bandwidth monitoring and the ability to control and prioritize data usage for critical applications over crew welfare or other remote site requirements. In addition, the platform includes Secure Access Service Edge (SASE) cloud-native technology for added network security through a Zero Trust approach, which validates users and device access to applications anywhere in the world. The SASE framework helps organizations simplify their IT infrastructure, advance threat prevention, better protect their data, easily connect users and devices wherever they are located, and reduce total costs. Updates can be pushed over the air to remote sites, saving customers critical time and delivering cost savings with complete remote upgrades. With a growing number of communication paths, satellite orbits, unique constellations, and specialized technologies, the new remotely extensible SIGMA enhancement ensures that customers always have access to the latest network management features for future-proofed operations. “This is just the beginning,” said Spytek. “Being cloud-native, the SIGMA platform is highly scalable and can speed up our time-to-market to bring customers the edge applications that will make a difference for their remote operations. We’re working to prioritize new features on SIGMA so we can deliver value to customers faster and help them accelerate their operations.” Speedcast maintains the largest technology-agnostic network in the world, incorporating satellite, LTE, Microwave and L-band to ensure the highest levels of uptime, availability, and performance. Now, as a Starlink and OneWeb authorized reseller and integrator, Speedcast brings together the right solutions and expertise to meet customers’ needs everywhere they operate. Added SIGMA features are slated to bring advanced networking functionality, zero-touch provisioning, enhanced remote staff and crew welfare, and more throughout 2023. About Speedcast Speedcast is a leading communications and IT services provider, delivering critical communications services to the Maritime, Energy, Mining, Media, Telecom, Cruise, NGO, Government, and Enterprise sectors. The company leverages its global network platform to provide fully connected systems that harness technologies and applications to transform what remote operations can achieve. With the world’s most comprehensive network, Speedcast enables faster, seamless pole-to-pole coverage from a global hybrid satellite, fiber, cellular, microwave, MPLS, and IP transport network with direct access to public cloud platforms.

Read More

More featured news