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TeamViewer Streamlines Remote Support at Henkel's IT Department

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TeamViewer, a renowned provider of remote connectivity and workplace digitalization solutions, is streamlining remote support at the major consumer products and adhesives company, Henkel's IT department. The Düsseldorf-based firm was able to simplify and improve its worldwide internal IT support thanks to the secure corporate connectivity suite TeamViewer Tensor.

With TeamViewer, IT professionals at Henkel can now connect to all of their employees' devices, including smartphones, tablets and laptops (a total of 60,000 devices worldwide), irrespective of manufacturer or operating system. Its simple deployment on devices and seamless integration with Henkel's current IT infrastructure, including connections to ServiceNow, Microsoft Azure, and Jamf, among others, were key factors in the decision for TeamViewer.

In addition, TeamViewer's solution adheres to all industry-standard security features, including end-to-end encryption, scalable and flexible rights management, and single sign-on.

TeamViewer's President, Americas, Patty Nagle, commented, "We have tailored TeamViewer Tensor specifically to the requirements of corporations. The solution can be scaled as required and makes it possible to access devices and machines quickly and easily from anywhere and at any time, in order provide support and maintenance. In times of mobile working, skills shortages and digital transformation at all levels of the value chain, this is a real game changer for IT departments."

About TeamViewer

TeamViewer Headquartered in Göppingen, Baden-Württemberg, is a global technology firm that provides a connectivity platform for remotely accessing, controlling, managing, monitoring, and repairing devices of all types, ranging from laptops and mobile phones to industrial machinery and robots. While being free for personal use, it has over 625,000 users and helps businesses of all sizes and sectors digitalize their business-critical processes through seamless connectivity. Since the company's inception in 2005, TeamViewer software has been deployed on more than 2.5 billion devices worldwide. The firm employs over 1,500 people globally and has achieved billings worth EUR 548 million in 2021.

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