SERVER VIRTUALIZATION

The End-User Experience Must Be the Top Consideration When Implementing Virtual Desktop Infrastructure, Says Info-Tech Research Group

Info-Tech Research Group | November 04, 2022 | Read time : 03:15 min

Info-Tech Research Group
Global IT research and advisory firm Info-Tech Research Group has released a new blueprint titled Considerations for a Move to Virtual Desktops. The industry resource was created to assist IT professionals in considering virtual desktop infrastructure (VDI) or desktop as a service (DaaS). These solutions can increase user satisfaction, reduce IT complexity, decrease management and storage costs, and maintain a secure and effective environment for both the end user and the business.

Info-Tech's new research analyzes the user experience data that the IT industry tracks but often doesn't use or even consider. VDI or DaaS users expect the user experience to be at least equal to that provided by a physical desktop and typically do not concern themselves with the underlying infrastructure. If the experience is less, it means IT has failed in the considerations for VDI/DaaS.

"If employees are the competitive edge and key differentiators for a business, Infrastructure & Operations (I&O) has a duty of care to ensure that the employees' digital experience enables and does not impede the value of that asset," 

John Annand, principal director at Info-Tech Research Group

Hybrid work environments and the security concerns that come with them have accelerated the move to VDI and DaaS solutions, but implementation comes with its own unique set of challenges to consider when deciding which solution is best suited for the business.

In addition to considering the user experience, IT must also ensure productivity standards throughout the process, both strategically and tactically. Common obstacles IT departments may encounter include complicated shared infrastructure, inadequate in-house training, or insufficient staff to execute migration or manage post-migration activities such as governance and retention policies and other security, compliance, legal, and data classification concerns.

Info-Tech Research Group recommends that organizations define their end goals, frame solutions based on end-user workloads, and understand the pros and cons to decide which solutions will best meet business needs. The new data-backed blueprint offers self-evaluation tools and questions IT leaders can ask themselves in order to accomplish these steps:


Define and build your value hypothesis/proposition\
What is the business case? Who is championing the investment?
Identify the project management team and stakeholders.
Set goals to be achieved based on value.
Identify KPIs and metrics to measure success.
Identify use cases and personas
Identify possible user friction (e.g., emotional, cognitive, interaction).
Understand current infrastructure shortcomings and capabilities (e.g., network, security posture and tolerance, staffing needs, qualified technicians, end-user devices, etc.).
Articulate use cases into functional and non-functional requirements
Separate must-haves and nice-to-haves.
Categorize requirements into identifiable functionality capabilities.
Review your outputs and identify "gotchas" using the MECE (mutually exclusive, collectively exhaustive) principle.
Conducting a self-evaluation of the business and understanding the strengths and weaknesses of in-house technical skills and business requirements will assist IT leaders in making the right decision when it comes to VDI or DaaS solutions.



About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading information technology research and advisory firms, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. For 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. 

Media professionals can register for unrestricted access to research across IT, HR, and software and over 200 IT and Industry analysts through the ITRG Media Insiders Program.

Spotlight

In this video, Simon J Kofkin-Hansen with IBM Cloud provides an overview of IBM Cloud for VMware Solutions and explains how these solutions provide a highly secure and enterprise grade cloud that enables you to migrate and modernize your VM workloads to the cloud easily.

Spotlight

In this video, Simon J Kofkin-Hansen with IBM Cloud provides an overview of IBM Cloud for VMware Solutions and explains how these solutions provide a highly secure and enterprise grade cloud that enables you to migrate and modernize your VM workloads to the cloud easily.

Related News

VIRTUAL DESKTOP TOOLS,SERVER VIRTUALIZATION

A Partnership Between VMware and Venafi Improves Multi-cloud, Multi-cluster Security

Venafi | January 12, 2023

Vanafi, a leading provider of machine identity management, said that VMware has added its machine identity control plane to its Tanzu service mesh. With this integration, virtual machines, containers, and Kubernetes clusters can talk to each other in a secure way right out of the box. Customers will be able to set up and keep secure connections between applications, services, and other workloads with this integration. Enhanced multi-cloud and multi-cluster security helps to gain better observability, consistency, and freedom of choice when it comes to machine identity management, ensuring regulations are adhered to. Vice president of security strategy and threat intelligence at Venafi, Kevin Bocek, said, "It's exciting to see VMware simplifying customers' cloud-native journeys while still ensuring enterprise-grade security." Moreover, he added, "Other service mesh – such as Istio, only support self-signed machine identities out-of-the-box, which fall outside of companies’ already existing machine identity management infrastructure and trust chains." Further, he said, "It's great to see VMWare is addressing this security gap by tapping into the control plane for machine identity management in a way that’s frictionless and security-team approved." (Source: Businesswire) This enables Tanzu users integrate their service mesh with a trusted certificate authority (CA) of they select to support mutual Transport Layer Security (mTLS) between Kubernetes clusters. This integration will help customers automate the issuance and renewal of machine identities, generate identities from over 40 trusted certificate authorities, and gain unparalleled observability and freedom of choice over machine identity management. It will also help with compliance with regulations. About Venafi Venafi is a cybersecurity company that specializes in machine identity management. It offers solutions that manage and protect identities for various types of machines, including physical and IoT devices, software applications, APIs and containers. The company has a global visibility of all machine identity types and the risks associated with them. Jetstack is a Venafi company that specializes in working with enterprises using Kubernetes and OpenShift. It is an open source pioneer and the creator of cert-manager, an industry standard for cloud native machine identity management. Jetstack's products and solutions protect the application environments and platform infrastructure for global organizations. Venafi has over 30 patents and serves security-conscious organizations and government agencies, including top U.S. health insurers, airlines, credit card issuers, and banks from the U.S., U.K, Australia and South Africa.

Read More

VIRTUAL DESKTOP TOOLS,CLOUD

A FinOps-centric Approach Helps Enterprises Track and Control Cloud Costs as Per ISG

ISG | December 30, 2022

The growing use of public clouds by enterprises is leading to an increase in cloud costs, prompting a rise in demand for FinOps platforms to monitor and control expenses, according to a report by technology research and advisory firm Information Services Group. This rise in demand for FinOps platforms reflects a change in the enterprise cloud space, where companies are now looking for solutions that give them more accurate cost insights and better control over how much they spend on the cloud. FinOps platforms, which help clients manage their global IT assets and cut costs, are becoming an important part of the public cloud ecosystem as companies adopt multi-cloud strategies and take stock of how they use the cloud and how much it costs them. FinOps platforms are becoming more popular, which gives businesses a better view of their cloud costs and more control over how much they spend on the cloud. "According to predictions, the finops market will expand by more than 30% in 2022, and future growth will probably be faster." The report named Apptio (Cloudability), Flexera, HCLTech (MyXalytics), NetApp (Spot), and VMware (CloudHealth) as leaders in the Cloud FinOps Platforms quadrant. These platforms provide customers with a comprehensive view of their cloud consumption and costs, allowing them to gain better control over their spending and make decisions that drive operational efficiency and reduce costs. As spending on the cloud continues to grow, more and more businesses will use finops platforms to make sure they get the most out of their cloud investments. About ISG ISG is a global technology research and advisory firm. ISG helps more than 800 clients, including 75 of the world's top 100 enterprises, achieve operational excellence and faster growth. Automation, cloud and data analytics, sourcing advisory, managed governance and risk services, network carrier services, strategy and operations design, change management, market intelligence, and technology research and analysis are all examples of digital transformation services. ISG, founded in 2006 and based in Stamford, Connecticut, employs more than 1,300 digitally-ready professionals in more than 20 countries. The company is known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities.

Read More

VIRTUAL DESKTOP TOOLS,SERVER VIRTUALIZATION

Gcore Launches Budget Cloud Computing Solution for Webmasters, Developers and Hobbyists

Gcore | January 19, 2023

Gcore, a European company that makes high-performance, low-latency, international cloud and edge solutions, has released Gcore Basic, a low-cost solution made for webmasters, developers, and people who do things for fun. Webmasters, developers, and hobbyists can use Gcore Basic to access a wide range of services and features that are designed to make their applications run as well as possible. Gcore Basic, which starts at €5 per month, provides a compute instance on a shared virtual machine for running light web servers and microservices. It includes free DDoS protection and can be deployed in just a few minutes. Gcore Basic includes several add-ons, such as managed databases, object storage, and security services. Director of Edge Cloud Stream at Gcore, Seva Vayner, commented, "Gcore Basic brings low-latency, high-performance computing within reach of everyone." They added, "From €5 per month, Gcore Basic is a place where aspiring programmers can learn their craft, where developers can run pet projects, proof of concepts, and test environments; and where aspiring entrepreneurs can build out online services." Seva Vayner said, "With Gcore Basic running on our cloud infrastructure, customers can scale up and deploy additional services as and when required—for instance, adding extra resources to handle significant leaps in traffic." (Source: PRNewswire) It will first launch Gcore Basic at its Amsterdam location. The service will soon be available in the United States, Singapore, Hong Kong, and Frankfurt, giving Gcore a second location in Europe. By making Gcore Basic available in more than one place, customers can put their services closer to their customers, which will speed things up and cut down on latency. About Gcore Gcore is a company that helps provide powerful edge and cloud solutions for the media and entertainment industries. They are headquartered in Luxembourg and have offices in several other countries, including Germany, Poland, Lithuania, Cyprus, and Georgia. It works for clients such as government agencies, TEDx, Wargaming, and Avast. They have a large global IT infrastructure spread across six continents and is made up of over 150 points of presence in reliable data centers.

Read More