Virtual Desktop Strategies, Virtual Server Management
businesswire | August 18, 2023
LogicMonitor, a leading SaaS-based unified observability platform for hybrid IT infrastructure, today announced expanded integrations, insights and workflows to the LM Envision Platform. LogicMonitor is also introducing Dexda, an event management solution that filters through the noise of thousands of daily alerts by using advanced machine learning (ML) techniques, contextual enrichment capabilities and deduplication efforts. Together, these additions allow customers to reach a significantly lower mean time to resolution and lower risks to the business.
“Every business is under tremendous pressure to seamlessly deliver exceptional digital performance,” states Christina Kosmowski, CEO, LogicMonitor. “To efficiently do that, our customers look to us to contextualize the overwhelming amount of data within their complex IT environments.“
The core of LogicMonitor’s platform has been built with advanced machine learning, intelligence and automation, combined to abstract complexity and deliver business impact through IT data collaboration. The company has focused its product roadmap in the areas of intelligence, experience and extensibility.
Intelligence and Automation
Dexda is the next evolution of AI Ops. It is built on top of LogicMonitor’s extensive data set and integrated into its platform, so users can effortlessly move from alerting to automating actions. Key attributes of Dexda include:
Adaptive Correlation- Alerts are automatically re-clustered when a more optimal option is detected.
ServiceNow Ready- Automatically enriches Dexda alerts with ServiceNow CMDB data to drive additional context for ML correlations.
User-defined Correlation- Dexda admins can now fine-tune the ML models to meet their unique needs or build new ML models.
In addition to Dexda, LogicMonitor has also delivered:
Event-Driven Ansible Integration- This jointly developed solution with Red Hat assists with auto-remediation and auto-troubleshooting. This integration lets customers trigger remediation workflows in Ansible and act in accordance with predefined rules.
Datapoint Analysis- Leverages machine learning techniques to find related metrics and patterns across different resources, which in turn reduces MTTR and increases productivity.
Unified Platform Experience
A unified platform experience is critical for consistency, adaptability and scalability while reducing tool sprawl and data complexity. Troubleshooting in hybrid modern environments requires a contextual and intuitive UX across devices, services and networks. This modernization and unification effort is the key to continually delivering new capabilities to users and keeping time to value short for new customers.
UI Modernization- Optimized to present information in complex hybrid environments. Components for all parts of the LM Envision platform now include bulk actions, better search and filtering and new editors for LogicModules.
Expanded Cloud Support- 20 new out-of-the-box dashboards for AWS and Azure, accelerating time to value while providing service-specific views for more insight into health, performance and availability.
Log Ingest and Filter Simplification- Introduced declarative UI to simplify log collection and configuration. Users can also add custom LM Properties to the logs which allows for more flexible searching and potentially faster MTTR.
Digital Experience Monitoring- Synthetic tests now support multi-factor authentication (MFA) and automated alerts for latency and error conditions.
Extensibility
As a trusted partner in the advancement of monitoring across on-prem, hybrid and cloud environments, LogicMonitor continues to invest in new ways to manage and monitor network equipment through integrations woven tightly into its overall platform experience.
Improved VMware vSphere Support- Support for vSphere 8 and automation for the discovery and monitoring of new ESXi Hosts and mission-critical Virtual Machines, eliminating manual processes – reducing the time, resources and risk involved in repeatable remediation processes.
Cisco Meraki and Catalyst SD-WAN- These new integrations make it easier than ever to monitor Cisco environments in the broader context of one's heterogenous hybrid infrastructure. Customers can now get alerted about anomalous events, visualize network traffic usage and see how Cisco vEdge/cEdge (formerly Viptela), SD-WAN Controllers, Meraki Security Appliances, Switches, Wireless Access Points and Smart Cameras connect to their network and where alert conditions exist.
Improved Kubernetes Monitoring- Greater coverage and deeper visibility into frequently changing cloud environments with new support and coverage for Amazon Elastic Kubernetes Service (Amazon EKS) Anywhere and enhanced Kubernetes helm and scheduler monitoring.
SaaS Monitoring-M365 and Okta logs allow users to clearly understand why problems happen, pinpoint the root cause and quickly troubleshoot alongside alerts.
By advancing many key features of its platform, LogicMonitor customers can harness the full potential of their data to make informed decisions with confidence and efficiency. This approach not only streamlines operations, but also provides clarity and precision to the complexities of their IT landscape.
About LogicMonitor
LogicMonitor’s SaaS-based observability intelligence platform, LM Envision, helps ITOps, CloudOps, DevOps, CIOs, and business leaders gain operational visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly enables unified observability across infrastructure, networks, clouds, containers and applications, empowering companies to focus less on troubleshooting and more on innovation.
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Virtual Desktop Strategies, Virtual Server Management
businesswire | August 09, 2023
Workspot, the intelligent VDI platform built for the multi-cloud era, announced today that Workspot Trends™ is available to its customers. Through this new offering, the company enables organizations to make data-driven decisions that help deliver outstanding performance to end users.
Historically, virtual desktop adoption has been hindered by poor end-user satisfaction. Workspot’s cloud-native VDI platform solves performance problems associated with latency and takes performance monitoring, troubleshooting, and optimization to new levels.
Workspot Trends collects key performance metrics, including direct, in-product, end-user survey results for every session, and user. IT teams can view the summary performance ratings, and begin to drill down into virtual desktop pools that show weaker end-user satisfaction ratings and compare them with pools that have higher ratings. This comparison yields insights into the specific conditions, whether that is CPU or memory usage, network conditions, round-trip time, and more, so IT teams can resolve the issue at the individual or pool level quickly.
Building upon comprehensive observability features inherent in the platform, including continuous collection and real-time analysis of millions of data points across endpoints, gateways, virtual desktop agents, enterprise connectors, and multiple clouds, Workspot Trends adds current and historical end-user satisfaction feedback to its performance analysis algorithm. Through this new solution, IT teams obtain actionable insights into the end-user experience over time.
“There is tremendous value in connecting performance data to the end-user experience,” said Richard Binning, Vice President, Technology at Nelson Worldwide. “With Trends, we’ll be able to have quicker insight into any issues people may be experiencing and resolve them faster. Additionally, our helpdesk and infrastructure teams can leverage these insights to proactively create ideal environments enabling the best possible performance for our teammates.”
“For too long, IT teams have been forced to trade off end-user satisfaction to achieve the security and flexibility benefits virtual desktops can deliver. We believe that understanding the end-user experience is critically important for delivering a working environment that supports maximum productivity and makes end users happy,” said Jimmy Chang, Chief Product Officer at Workspot. “With Workspot Trends, that tradeoff is no longer necessary. IT teams can gain deep visibility into how end users are experiencing their virtual desktops and apps, take action to fine-tune the overall virtual desktop estate, and deliver the best possible performance globally – while achieving the benefits of stronger security and greater business agility.”
About Workspot
Workspot is the only cloud-native, unified VDI platform that delivers enterprise-class virtual desktops and apps from multiple clouds and on-premises data centers to any device. This innovative service lets IT securely stream the right compute capabilities for each end user, to any device, anywhere they want to work. As the only cloud-native VDI solution that operates across all the major public clouds – Microsoft Azure, Amazon Web Services, and Google Cloud – as well as on-premises data centers, Workspot is uniquely positioned to address today’s remote work challenges by providing a highly-customizable approach to end-user computing. Enterprises can expect simplicity without compromises as they deploy, manage, and scale their virtual desktop and app estate globally. End users benefit from a seamless work experience - featuring outstanding performance for even the most graphics-intensive workloads - that boosts productivity and overall work satisfaction.
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Server Hypervisors, Backup and Disaster Recovery
businesswire | July 25, 2023
Zyxel Communication, an industry-leading provider of secure broadband networking, Internet access and connected home products, will supply the WiFi 6E hardware needed to power Windstream’s 8 gig expansion this month, marking a major milestone in both companies’ dual efforts to expand fiber access across the U.S.
As part of its high-speed fiber business, Kinetic by Windstream has enabled 8 gig service to more than 400,000 homes in its predominately rural 18-state service area, giving it a bigger 8 gig footprint than any other carrier within its 18-state service area. Zyxel will assist the fiber optic deployment by providing its EX7710 multi-gigabit ethernet gateway, as well as its WX5610 wireless extender, to customers upgrading to 8G service – allowing for lightning-fast connectivity throughout their home, even when multiple devices are in use.
“Getting 100% fiber optic connections to more homes, especially in underserved communities, is a huge step toward keeping our customers on the cutting edge of Internet accessibility. But with more devices than ever connecting to the network, building a fiber infrastructure is only half the battle,” said Clay Fisher, chief marketing officer at Kinetic. “Zyxel has been an outstanding partner in our efforts to expand broadband, and their hardware will help ensure our customers can experience the full benefits of fiber.”
Zyxel’s WiFi 6E router, EX7710 supports tri-band wireless, adding the new 6GHz bands to deliver faster, more reliable internet access throughout the home and office. Featuring both 10GbE WAN and 10GbE LAN to ensure 10 Gbps line rate data transfers, delivering unmatched connectivity. Experience lightning-fast WiFi speeds of up to 4.8 Gbps on both the 6GHz and 5GHz bands, providing unparalleled connectivity for all your devices, while ensuring smooth, low-latency connections even when multiple users are online.
“Fiber is the future. That’s why it’s been great to see multiple countries dedicate resources to ensure all their residents, whether in the city or the country, have equal access to high-speed Internet,” said Brian Feng, Senior VP of Zyxel Communications. “In the US, we appreciate Windstream’s dedication to ensuring rural areas aren’t left out of the WiFi revolution, and we’re thrilled to be able to play a part in their expansion.”
About Zyxel Communications
Zyxel Communications delivers technological innovations and has connected the world to the internet for more than 30 years. Whether establishing access through fixed or mobile broadband solutions, Zyxel Communications offers a comprehensive and flexible portfolio of products that’s keeping service providers ahead of the competition.
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