Info-Tech Research Group | November 04, 2022
Global IT research and advisory firm Info-Tech Research Group has released a new blueprint titled Considerations for a Move to Virtual Desktops. The industry resource was created to assist IT professionals in considering virtual desktop infrastructure (VDI) or desktop as a service (DaaS). These solutions can increase user satisfaction, reduce IT complexity, decrease management and storage costs, and maintain a secure and effective environment for both the end user and the business.
Info-Tech's new research analyzes the user experience data that the IT industry tracks but often doesn't use or even consider. VDI or DaaS users expect the user experience to be at least equal to that provided by a physical desktop and typically do not concern themselves with the underlying infrastructure. If the experience is less, it means IT has failed in the considerations for VDI/DaaS.
"If employees are the competitive edge and key differentiators for a business, Infrastructure & Operations (I&O) has a duty of care to ensure that the employees' digital experience enables and does not impede the value of that asset,"
John Annand, principal director at Info-Tech Research Group
Hybrid work environments and the security concerns that come with them have accelerated the move to VDI and DaaS solutions, but implementation comes with its own unique set of challenges to consider when deciding which solution is best suited for the business.
In addition to considering the user experience, IT must also ensure productivity standards throughout the process, both strategically and tactically. Common obstacles IT departments may encounter include complicated shared infrastructure, inadequate in-house training, or insufficient staff to execute migration or manage post-migration activities such as governance and retention policies and other security, compliance, legal, and data classification concerns.
Info-Tech Research Group recommends that organizations define their end goals, frame solutions based on end-user workloads, and understand the pros and cons to decide which solutions will best meet business needs. The new data-backed blueprint offers self-evaluation tools and questions IT leaders can ask themselves in order to accomplish these steps:
Define and build your value hypothesis/proposition\
What is the business case? Who is championing the investment?
Identify the project management team and stakeholders.
Set goals to be achieved based on value.
Identify KPIs and metrics to measure success.
Identify use cases and personas
Identify possible user friction (e.g., emotional, cognitive, interaction).
Understand current infrastructure shortcomings and capabilities (e.g., network, security posture and tolerance, staffing needs, qualified technicians, end-user devices, etc.).
Articulate use cases into functional and non-functional requirements
Separate must-haves and nice-to-haves.
Categorize requirements into identifiable functionality capabilities.
Review your outputs and identify "gotchas" using the MECE (mutually exclusive, collectively exhaustive) principle.
Conducting a self-evaluation of the business and understanding the strengths and weaknesses of in-house technical skills and business requirements will assist IT leaders in making the right decision when it comes to VDI or DaaS solutions.
About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading information technology research and advisory firms, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. For 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
Media professionals can register for unrestricted access to research across IT, HR, and software and over 200 IT and Industry analysts through the ITRG Media Insiders Program.
VIRTUAL DESKTOP STRATEGIES
MacStadium | September 28, 2022
MacStadium, the industry-leading Mac private cloud and software-as-a-service provider enabling all macOS workloads, today announced the debut of Orka Workspace to enable high-performance, secure desktop access to cloud-hosted macOS environments — anytime, anywhere and by any device. The unveiling occurs during the 2022 Jamf Nation User Conference (JNUC) occurring from Sept. 27 through Sept. 29 at the Hilton San Diego Bayfront hotel.
Companies need to find secure and flexible ways for their employees to access secure work computing environments from anywhere, especially now that 58 percent of American workers work remotely at least one day a week. Orka Workspace represents a revolution in secure desktop virtualization. Until now, no such option existed in the Mac ecosystem.
“We are excited to reveal the full advantages of MacStadium’s Orka Workspace platform at JNUC 2022 the largest gathering of Apple enthusiasts in the world, Orka Workspace’s introduction is nothing short of a paradigm shift for professionals who work in Mac environments, giving organizations the ability to easily and securely manage user workspaces wherever they may be, and on any device.”
Chris Chapman, MacStadium’s senior vice president and chief technology officer
Orka Workspace is designed to connect and manage your macOS computing environment. It uniquely solves Mac virtualization complexities and IT teams’ Mac-virtual secure desktop needs. It leverages MacStadium’s Orka Platform to provide unmatched macOS virtual-machine provisioning and scalability.
For more than a decade, MacStadium has supplied reliable private clouds and dedicated resources for macOS workloads, combining patented technology, proprietary configurations and unparalleled expertise in Apple infrastructure. MacStadium has the capability to meet the needs of all customers from individual developers to Fortune 100 companies. DevOps engineers, SaaS professionals, iOS developers, mobile-testing teams and enterprise users rely on MacStadium for its guaranteed uptime with expert support and data centers located worldwide.
MacStadium to Present and Demo Orka Workspace at JNUC 2022
JNUC has hosted Apple administrators for more than 10 years. Attendees may look forward to expert product insights, demos, deep-dive education sessions, community camaraderie and presentations. Apple IT professionals, users and InfoSec leaders, in particular, will have the chance to learn new, improved ways to manage and secure Apple devices, simplifying workflows and augmenting worker productivity.
Founded in 2011 and headquartered in Atlanta, MacStadium is a private cloud and software-as-a-service leader delivering scalable and secure enterprise cloud solutions exclusively for macOS. The company’s suite of advanced software-enabled infrastructure, combined with its innovative technology, delivers the security, performance, reliability and flexibility its customers require for successful app development on Apple devices. Powered by MacStadium, Orka (Orchestration with Kubernetes on Apple) is the only virtualization layer available for Mac build infrastructure based on Docker and Kubernetes technology. MacStadium is a Summit Partners portfolio company with growing operations in Las Vegas, Silicon Valley and Dublin, Ireland. Additional operations are scheduled to come online in Mumbai, India in early 2023.
VIRTUAL SERVER INFRASTRUCTURE
ProArch | October 20, 2022
ProArch, a global IT services and consulting firm and top Microsoft Solutions Partner, has partnered with Nerdio the premier solution for organizations looking to deploy virtual desktops in Microsoft Azure and Rimo3 the leading innovator of intelligent, automated, testing and modernization solutions for enterprise Windows applications to fortify ProArch’s Desktop-as-a-Service (DaaS) solution.
Gartner projects the demand for DaaS to grow 253% between 2021 and 2024. Recognizing a market and skills gap, ProArch has enlisted Nerdio and Rimo3 to deliver a highly comprehensive DaaS solution that supports modern cloud strategies that enterprise IT leaders are looking to adopt.
“With experience working with enterprises across cloud, security, data and application development, we know every organization requires a unique approach to adopting Azure Virtual Desktop (AVD), DaaS strategically moves workloads to a secure AVD environment and includes ongoing guidance from ProArch, so your team isn’t left wondering what to do next. Now, in partnership with Nerdio and Rimo3, we’re able to leverage automation to streamline migration and management so that enterprises can accelerate their cloud journey and be more flexible and secure.”
Ben Wilcox, CTO of security and cloud at ProArch
ProArch’s DaaS Solution is built on top of Microsoft’s Azure Virtual Desktop (AVD), Nerdio Manager for Enterprise and Rimo3. The solution helps enterprises realize the benefits of a distributed workforce and build elasticity into their IT infrastructure to accelerate growth. It is currently available, and ProArch has begun working with enterprise organizations to execute the migration of workloads, AVD implementation and ongoing managed services.
ProArch’s DaaS Solution is unique in the market not only because of the strength of its technology stack but also because ProArch performs the migration of workloads while incorporating security best practices. In addition, ProArch’s 24/7 Security Operations Center (SOC) can be integrated into the service to monitor and respond to cyber threats in real time.
“We have always admired ProArch’s strong expertise in helping enterprises realize their cloud potential,” said Vadim Vladimirskiy, CEO and cofounder of Nerdio. “We are excited to propel their new DaaS solution alongside Rimo3 so that enterprise organizations can get up and running with Azure Virtual Desktop much more quickly and efficiently while feeling assured their investment is being guided, optimized and cared for by the experts at ProArch.”
“The full complement of ProArch’s service offerings and depth of subject matter expertise helps enterprises move to the cloud with confidence,” said Samit Halvadia, CTO of Rimo3. “Combining the industry-leading features of Nerdio and Rimo3 into their DaaS solution enables customers to accelerate their journey from legacy to modern and ultimately unlock the full benefits of AVD.”
ProArch is a global technology services firm that delivers transformative value through cybersecurity and compliance, cloud and infrastructure, data and AI, and software development. ProArch connects business goals with technology solutions and strategies to accelerate modernization, reduce risk, harness the power of data and create customer-centric digital products. ProArch’s mission is to listen closely, understand deeply and solve strategically for absolute value to our clients.
Nerdio empowers Managed Service Providers (MSPs) and enterprises to build successful cloud practices in Microsoft Azure with Azure Virtual Desktop and Windows 365. Nerdio Manager for Enterprise is a packaged Azure application that runs in users’ own tenants without compromising security and compliance by allowing third-party vendors access to the IT environment. Nerdio Manager for MSP empowers MSPs to deploy, manage and optimize virtual desktop environments in Microsoft Azure through easy multitenant management.
Rimo3 provides unattended automation for Windows application migration, format modernization and readiness testing for Windows 10, Windows 11, Windows 365 and Azure Virtual Desktop, as well as identifying MSIX and multisession suitability. By leveraging automation to collect application insights, Rimo3 helps IT organizations speed the time to delivery and minimize risk in deploying security updates and ongoing changes in desktop and server environments across physical, virtual and cloud workspaces. Streamline operations, optimize resources, lower costs and improve end-user productivity.