VIRTUAL DESKTOP STRATEGIES, SERVER HYPERVISORS
businesswire | April 04, 2023
Workspot, the Cloud PC company, announced today that its world-class Center of Excellence (COE), a unique customer advocacy program led by a team of the foremost virtual desktop and public cloud experts, now incorporates the expertise of its Cloud Alliance partners, expanding the reach of the program to drive customer success. With its white-glove Cloud PC implementation framework, the COE has earned Workspot a Net Promoter Score of 80 in its most recent customer survey – the very best in class.
With today’s complex enterprise requirements, most customers are not internally equipped with the unique blend of end user computing and multi-cloud skill sets needed for successful Cloud PC implementation. In response to customer needs, Workspot packaged the three key cornerstones of a successful Cloud PC implementation – people, product and process – to form the COE. Now this same, proven framework can be used by Workspot’s elite Cloud Alliance partners, incorporating each partner’s unique capabilities for serving customers.
“Six years ago, with the deep expertise of Workspot’s Customer Success Team, it took us only a week to deploy our Workspot cloud workstations and realize value, unlike the months it took to get just one desktop running with on-prem VDI,” said Israel Sumano, Senior Director of Infrastructure at Southland Industries. “Since then, the Center of Excellence has delivered the expertise and innovative tools that enable us to collaborate closely with Workspot on strategic initiatives that make our business more agile and secure. Workspot’s COE is like nothing else I’ve experienced in the virtual desktop industry, and we continue to realize tremendous value from this unique relationship.”
“Workspot’s Center of Excellence delivers fast time-to-first-value and ROI for enterprise Cloud PC customers” said Mike Strohl, CEO Entisys360. “As a member of the Cloud Alliance Program, we’ll complement the COE processes and tools with our vast expertise with virtual desktops, thereby enabling us to deliver tremendous value to our customers.”
Spearheaded by VP of Customer Success and former Workspot customer Matthew Davidson, the Workspot COE brings together the industry’s best end user computing and cloud experts for an unmatched implementation experience. “When I sat in the customer seat, the customer success team was one of the strongest selling points for Workspot’s Cloud PC solution during the evaluation process,” Davidson reflects. “Ultimately, I was so inspired by the ease of the implementation that I joined the Workspot team to help other companies streamline their digital transformation with Cloud PCs.”
To provide expert guidance throughout the implementation process, Workspot leverages Workspot Watch, the company’s big data collection and analysis system, which continuously provides insights into Cloud PC performance and connectivity, proactively identifying root causes and behavioral patterns often before customers are even aware of a problem. In addition to its state-of-the art tools, Workspot uses customer-centric processes and methodologies to ensure long-term success. Between its ADIME methodology, onboarding services, outstanding customer support, customer success update meetings and executive business reviews, Workspot delivers a carefully defined process aimed at business uptime, addressing new requirements and innovating collaboratively.
“The Center of Excellence is the foundation of the Workspot Cloud PC success formula,” said Amitabh Sinha, Co-Founder and CEO of Workspot. “Now our Cloud Alliance Partners bring their deep expertise to the COE as well, ensuring a high-quality experience for our joint customers as we deploy Cloud PCs into Microsoft Azure, Google Cloud Platform, and Amazon Web Services.”
Workspot is the only cloud-native solution that delivers enterprise-class Cloud PCs. This innovative service lets IT securely stream the right compute capabilities for each user, on any device, anywhere they want to work. As the only Cloud PC solution that operates across all the major public clouds - Microsoft Azure, AWS and Google Cloud - Workspot is uniquely positioned to address today’s remote work challenges by providing a multi-cloud and multi-region approach. Simple to deploy, scale and operate, Workspot’s award winning Cloud PC solution benefits IT as well as end users with a seamless work experience that enhances productivity while maintaining the highest performance standards for intensive workloads.
VIRTUAL DESKTOP TOOLS, SERVER VIRTUALIZATION
prnewswire | June 09, 2023
Ascend.io, the leader in data pipeline automation, today announced that it has deepened the integration of its Data Pipeline Automation platform with Databricks, the data and AI company, to further enable transparency, collaboration, and productivity.
With this integration, joint customers can now take full advantage of Databricks as a cloud data compute platform in Ascend's new second-generation remote data plane architecture, which allows users to leverage Ascend's DataAwareTM control plane within their Databricks lakehouse. In addition, Ascend has released a new free, full-featured developer tier for Databricks so that Ascend customers can take advantage of the latest Databricks capabilities.
Ascend's Data Pipeline Automation Platform is a single platform with intelligence to detect and propagate change across a company's ecosystem—ensuring data accuracy and eliminating wasteful spend on data reprocessing. Pipelines powered by Ascend seamlessly ingest, transform, orchestrate, and share data for the business, across the entire end-to-end journey.
The integration of Databricks' powerful data and analytics capabilities with Ascend's platform increases accessibility, ease of use, and transparency while making it easier to scale support and collaboration across more data teams and business units.
"We're already seeing many customers that are dramatically accelerating their time to value with Databricks by leveraging Ascend's data pipeline automation," said Sean Knapp, Founder and CEO of Ascend.io. "We're excited to bring these advanced Databricks capabilities to more of our customers to increase engineering velocity, deliver quality data, guarantee data lineage, and troubleshoot faster."
Through Ascend's existing partnership with Databricks, developers are able to build intelligent data pipelines within minutes on their data lakehouse architecture, harnessing the most recent Databricks services and endpoints.
"Data-driven organizations are looking for ways to scale their data pipelines as they make a data lakehouse available across their organization," said Roger Muff, VP ISV Partnerships at Databricks. "With Ascend monitoring changes and propagating them across the system, we see faster and more reliable updates. With the use of the Databricks platform for the underlying compute, it centralizes the management and makes it even more scalable."
Ascend's Databricks partnership milestone follows the company's release of Ascend for Data Mesh as well as the launch of Ascend Free Ingest. Together, these business and product updates signal Ascend's commitment to addressing the critical cost, complexity and security challenges associated with ingesting data to leading data infrastructure companies in the space.
Ascend is the leader in Data Pipeline Automation for building the world's most intelligent data pipelines. It's a single platform that detects and propagates change across your ecosystem, ensures data accuracy and quantifies the cost of your data products.
Customers can automate up to 90% of repetitive data engineering and reduce infrastructure costs with one place for end-to-end observability and automated lineage tracing. The Ascend intelligent control plane enables customers to automatically detect, manage and propagate change, maintain data integrity, and prevent errors. Customers can also accurately cost data products with metadata-driven insights into team and solution resources used across their landscape. Ascend partners at every step of the data journey with product innovation and expert support that frees customers to focus on achieving goals.
VIRTUAL DESKTOP TOOLS, VIRTUAL DESKTOP STRATEGIES
Presidio | March 21, 2023
Presidio, a leading global digital services and solution provider, today announced expanded advanced VMware services increasing scale and deployment expertise for multi-cloud and automation to help customers fully leverage the benefits of the cloud. In addition, Presidio is now designated as a Pinnacle Partner, the new top tier in the VMware Partner Connect Program. The Pinnacle level is focused on VMware’s most strategic and transformational partners.
“Customers want a single partner to develop and deliver on a comprehensive strategy from the network, data center, and multi-cloud so they can focus on transforming their businesses and accelerate their journey to the cloud,” said Dave Hart, president and chief operating officer at Presidio. “To help them, we’ve added even deeper VMware expertise to our team that is uniquely adept at both advising and building out secure on-premises and multi-cloud solutions.”
Now with broader skill sets and an expanded team of VMware experts, Presidio has comprehensive expertise to help customers leverage the benefits of integrating their public cloud to work seamlessly with on-premises infrastructure while taking advantage of existing teams, skillsets, tools and processes. Presidio combines its technology consulting framework and lifecycle services with VMware’s innovative software and services to design, implement and manage agile, more secure, multi-cloud solutions optimized for each customer's unique requirements. Presidio’s engineers hold seven VMware Master Services competencies.
“VMware and Presidio have a long-standing partnership with close alignment that delivers maximum value for our shared customers. We’re pleased to see them become a new Pinnacle Partner, the highest level in our evolved Partner Connect program,” said Tracy-Ann Palmer, vice president, global channel sales programs and compliance at VMware. “Pinnacle Partners are technology leaders in their industries and regions, with multiple program validations and demonstrated sales and services success at scale. Presidio continues to stand out as an innovative company that is helping customers become cloud smart on their digital transformation journeys.”
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking, and modern data center infrastructure help customers acquire, deploy, and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions.