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ZephyrTel Taps AI and ML with Amazon SageMake for Innovations in Telco Software Solutions

January 06, 2020 / RAY SHARMA

ZephyrTel announced that it has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate the migration of its end-to-end Telco software solutions suite and develop new innovations utilising artificial intelligence and machine learning (AI/ML) with Amazon SageMaker. ZephyrTel had entered into a SCA with AWS in the first year of its formation, a testament to the company's growth strategy and focus on cloud transformation in the telecom market. The SCA has been focused initially on a go-to-market approach for ZephyrTel's industry leading Customer Experience Management platform, ResponseTek for Telco, which was the first ZephyrTel solution to be migrated to AWS.