In a recent IDG survey, an average of 89% of respondents across multiple industries indicated they have adopted or plan to adopt a digital-first strategy. Market research firm IDC predicts that digital transformation spending will reach $1.7 trillion worldwide by the end of 2019. For the most part, those pursuing digital transformation initiatives are seeking to create new products, services, and capabilities that will generate new revenue and better customer experiences. Delivering an easy-to-use, low-friction digital experience to customers and employees depends on a complex combination of infrastructure, data, and applications. As the complexity increases, so does the risk that something will go wrong because one system or process does not interact properly with another.