Aberdeen Demonstrates ROI of Content for CX

24-7 Pressrelease | May 08, 2019

Aberdeen, a research firm and intent-based sales and marketing solutions provider, supported by Kapost, recently released new research showing best-in-class B2B firms significantly benefit by executing on consistent, intentional content strategies supporting end-to-end customer experience (CX). Best-in-Class firms see 48% greater customer lifetime value (LTV) and nearly 300% greater year-over-year improvement in customer effort scores. The considered purchase process today is long and involves a large group of stakeholders. Only the right information can cut through the chaos. Marketing and sales teams need to create content that speaks in a consistent voice across all channels to create a frictionless customer experience," said Kapost CEO, Toby Murdock.

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Verge.io and Dallas Digital Offer Alternative Enterprise Virtualization Solutions

Verge.io | September 14, 2022

Verge.io, the company with a simpler way to virtualize data centers, and Dallas Digital Services, an IT solutions provider for enterprises and government agencies, today announced an agreement to offer Verge.io’s virtual cloud software stack as a simple, cost-effective alternative to build, deploy and manage virtual data centers. With Verge-OS software, Dallas Digital enables virtualized data centers for its clients with greater savings and efficiencies. Verge-OS abstracts compute, network, and storage from commodity servers and creates pools of raw resources that are simple to run and manage, creating feature-rich infrastructures for environments and workloads like clustered HPC, ultra-converged and hyperconverged data centers, DevOps and Test/Dev, compliant medical and healthcare, remote and edge compute including VDI, and multi-tenant private clouds. “Legacy virtualization platforms require many different SKUs, with complex pricing schemes and significant API integration to build out a virtualized data center, especially at scale,” said Howie Evans Vice President Dallas Digital. “We are pleased to be able to offer Verge-OS as a way to deliver a virtual data center experience but in a secure, hardware-efficient system that can scale compute, memory, and storage resources as needed.” “Recent M&A activity is causing enterprises to look for alternatives to legacy systems, and partnerships with solution providers like Dallas Digital are an ideal way to bring these customers a modernized virtualization platform for the way organizations work today, Verge-OS is not only simpler to configure and run, it’s simpler to buy, and simpler for Dallas Digital to support.” Yan Ness, CEO at Verge.io Verge-OS is an ultra-thin software—less than 300,000 lines of code—that is easy to install and scale on low-cost commodity hardware and self-manages based on AI/ML. A single license replaces separate hypervisor, networking, storage, data protection, and management tools to simplify operations and downsize complex technology stacks. Secure virtual data centers based on Verge-OS include all enterprise data services like global deduplication, disaster recovery, continuous data protection, snapshots, long-distance synch, and auto-failover. They are ideal for creating honeypots, sandboxes, cyber ranges, air-gapped computing, and secure compliance enclaves to meet regulations such as HIPAA, CUI, SOX, NIST, and PCI. Nested multi-tenancy gives service providers, departmental enterprises, and campuses the ability to assign resources and services to groups and sub-groups. About Dallas Digital Services Founded in 1996, Dallas Digital Services began as an on-site service provider for enterprise companies and has developed into a highly recognized solution provider for mission critical and high availability solutions. It is a relationship-driven IT solutions provider, offering best-of-breed technology and services for enterprise organizations as well as public-sector entities. It offers strategic services, technical expertise, and sales support to enable clients to maximize the value of their data center investments. Based on each customer's unique objectives and IT environment, Dallas Digital can assess, architect, implement, and manage solutions that improve current technology performance.

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Hybrid Courtroom Recording & Remote Workflows Supported by New FTR Gold 7.6

For The Record | July 29, 2022

Remotely monitor legal proceedings with For The Record's latest digital court reporting release, FTR Gold 7.6. The software that set the industry standard for quality and efficiency now offers fluid livestreaming of audio and video to support full remote management of courtroom recording from anywhere. By eliminating geographic constraints, FTR Gold 7.6 will allow jurisdictions to connect with a broader pool of available stenographers and digital court reporters. FTR Gold 7.6 features several upgrades from past software versions. The primary upgrade is an accelerated FTR Reporter engine, which dramatically improves the playback performance of real-time proceedings to FTR Monitor and FTR Player over a wide area network (WAN) or virtual desktop infrastructure (VDI) environment. The technology records and streams content with the market-leading functionality built into the latest versions of FTR Gold Recording and Monitoring Suites, including 16 channels of high-fidelity audio and four channels of high-definition video. This allows remote court monitors and digital court reporters to simultaneously record, monitor, and livestream proceedings anywhere on the court's network—in the courthouse or across the town, county, or state. According to Priya Sivagnanam, Technical Project Manager of For The Record, "FTR Gold 7.6 facilitates alternative workflows to support courts as they manage the escalating stenographer shortage and adapt to the demand for remote, hybrid hearings. These structural shifts in court operations are only building momentum, so this innovation arrives at a critical time. Courts will find that playback performance during remote monitoring is seamless in WAN and VDI environments. FTR Gold 7.6 is dramatically enhanced from past versions of FTR Gold." About For The Record For The Record is the global leader in digital audio, visual, and record-keeping innovations for the legal justice system. Over three decades, the company has modernized more than 30,000 courtrooms across 70+ countries. For The Record's recent innovations include the world's first cloud-based recording management system; an online transcript ordering platform; real time speech-to-text transcription; and a virtual justice platform that observes traditional court protocols. With the goals of accelerating justice and enhancing accessibility, For The Record continuously develops new courtroom technology.

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VMWARE

VMware Announces Settlement of Previously Disclosed Investigation by the Securities and Exchange Commission

VMware | September 16, 2022

VMware, Inc. announced that it has reached a settlement with the U.S. Securities and Exchange Commission (the “SEC”) to resolve a previously disclosed investigation related to the Company’s backlog disclosures in public filings for its 2019 and 2020 fiscal years, which ran from February 3, 2018 through January 31, 2020. Under the terms of the settlement, the Company has agreed to pay a civil monetary penalty of $8 million without admitting or denying the SEC’s findings, which relate to the Company's disclosures. The SEC’s findings do not include any findings that the Company failed to comply with generally accepted accounting principles. The SEC Staff has confirmed that it does not intend to recommend enforcement action against any current or former VMware officers or other member of management in connection with the investigation, and this settlement concludes the matter. VMware believes this settlement is the right course of action for the Company and continues to be committed to operating at the highest level of integrity, including with respect to its public filings and communications with investors. About VMware VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda.

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VIRTUAL DESKTOP STRATEGIES

VyOS Gets Featured as a Fast Mover and a Challenger in GigaOm Radar for Network Operating Systems

VyOS Networks Corporatio | September 21, 2022

VyOS Networks Corporation, the company that develops the VyOS Network Platform and provides support services, announced today that it was featured as a challenger and a fast mover in GigaOm Radar for network operating systems reports for SMB, enterprise and cloud/managed service provider segments. The full report is available to everyone interested upon request. "We are proud to get featured in GigaOm Radar reports this year again. We are glad that our effort to provide our customers with a stable and feature-rich platform is recognized," Yuriy Andamasov, VyOS Networks Corporation CEO "There is more to VyOS than market reports cover, however. GigaOm Radar makes a comparison of products where their use cases overlap. Still, VyOS also covers unique use cases that other vendors don't, such as custom embedded hardware support and modification of VyOS itself," adds Daniil Baturin, VyOS Networks Corporation CTO. About VyOS VyOS is an open-source network operating system. Its slogan is "a universal router" because it supports multiple deployment scenarios and roles: bare-metal hardware from small boards to large servers, all popular virtualization platforms including VMware, KVM, and Microsoft Hyper-V, and multi-cloud support for major hyperscalers like Amazon Web Services, Microsoft Azure, Google Cloud and Oracle Cloud Infrastructure. VyOS supports multiple dynamic routing protocols via FRRouting, various VPN protocols, and other network routing and security features, available through a unified stateful CLI and an HTTP API for management automation. About VyOS Networks Corporation VyOS Networks Corporation is a company started by the VyOS open-source project founders and maintainers to provide services for it and ensure sustainable development.

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