AI is changing enterprise SaaS profoundly, says Emergence Capital

Zdnet | December 22, 2019

The worst-kept secret about enterprise software is that it doesn't get used very much. Or at least, it doesn't get used nearly as much as you would think given that companies pay millions of dollars in seat licenses for the stuff. That's why a whole industry of startups has arisen such as People.ai to automate tasks like filling out forms in Salesforce. Thus, the great challenge of enterprise software is engagement, how to get people to use it. Is it possible that some kind of artificial intelligence code, by giving constant feedback on signals in data, can solve that problem? That's the bet being placed by venture capitalist Jake Saper, who is a partner with Emergence Capital, which has offices in San Francisco and nearby San Mateo, California. Saper has invested in a slew of startups that are using machine learning in ways he expects will change what it means for an employee to interact with software. They include Vymo, Guru, Textio, and Chorus.ai.

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Welcome to the fourth video of vCloud Availability for vCloud Director 1.0.1 demo video series. In this video, you will see how to replicate a virtual machine running on a cloud provider to a vCenter Server running in a tenant datacenter. For more information, visit vmware.com/availability


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Claro Enterprise Solutions, LLC Adds VMware SASE to its Managed Service Portfolio

Claro Enterprise Solutions | July 04, 2022

Claro Enterprise Solutions and VMware today announced the addition of VMware Secure Access Service Edge (SASE) to Claro Enterprise Solutions' extensive portfolio of managed services. Claro Enterprise Solutions customers will now be able to leverage VMware SASE in Latin America to implement a Cloud-first approach to security, networking, and edge computing services. Andrés Mosquera, Chief Executive Officer at Claro Enterprise Solutions, said: "Our enterprise customers have accelerated the shift to a remote and distributed workforce, increasing their need for SASE solutions that meet their unique security demands. VMware SASE used along with Claro Enterprise Solutions' managed services and extensive network coverage offers an integrated solution with great performance that address network security challenges of a multi-cloud ecosystem while empowering digital transformation." VMware's comprehensive Cloud-delivered SASE solution brings together: Network performance benefits of SD-WAN Integrated security services delivered from the Cloud The ability to support modern distributed applications, which will benefit from artificial intelligence for IT operations, or AIOps, for faster problem resolution. VMware will deliver these capabilities as a service from a global network of over 150 points of presence (PoPs) deployed by VMware and its partners worldwide. In addition, through its affiliates, Claro Enterprise Solutions will host SASE PoPs across Latin America, including Brazil, Colombia, and Mexico. Craig Connors, Vice President and general manager of VMware's SASE business said, "Leading service providers like Claro Enterprise Solutions are modernizing their network to monetize services that their customers are demanding. SASE represents the future of networking, security, and edge computing. Our partnership with Claro Enterprise Solutions will accelerate the move to SASE and influence how companies across Latin America grow and support their workforce." About Claro Enterprise Solutions Claro Enterprise Solutions, an América Móvil subsidiary, is a leading source provider of Network Connectivity and Communication, Cloud, IoT, and IT Managed Services, delivering scalable solutions with layers of security, global expertise, and dependable customer support. More at www.usclaro.com About VMware VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company's 2030 Agenda.

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A New Evolution of Stratodesk NoTouch Enables High Performance, and Secure, Hybrid Cloud Workspaces

Stratodesk | June 09, 2022

Stratodesk, the leading global EUC innovator of endpoint OS software, today announced the general availability of its latest software evolution, Stratodesk NoTouch OS 3.4. Answering top challenges facing enterprises in a new hybrid work world, Stratodesk NoTouch OS 3.4 increases the adoptability and useability of high performance, hybrid cloud workspaces. Stratodesk’s newest operating system accomplishes this through the addition of capabilities enabling simpler end-user experiences, advanced, high resolution protocols, and integration of the latest Cloud and VDI solution provider software releases. "According to our primary research, 81% of technology-based workers perform at least some job tasks outside of the physical office," noted Steve Brasen, Research Director at Enterprise Management Associates. "Most legacy technologies are not equipped to securely deliver IT services to remote users without impeding their productivity. Stratodesk NoTouch OS 3.4 works with existing IT infrastructures to create consistent user experiences, and the newly released self-service capabilities enables broad deployment with ease." Stratodesk NoTouch OS 3.4 Addresses Challenges Facing IT by Enabling Hybrid Work In 2022, ensuring the effectiveness of secure, high performance, hybrid cloud workspaces is a key challenge facing IT leaders. Businesses continue to seek new and better ways to provide their workers with workplace flexibility. In fact, a recent study found 100% of IT leaders polled desired a hybrid work model. To achieve this without making sacrifices in productivity, enterprises require a more powerful, more adoptable, and easier to use endpoint OS than any previously available on the market. Stratodesk addresses this need with a new evolution of Stratodesk NoTouch software. Stratodesk NoTouch OS 3.4 boasts critical features to enable the new, secure hybrid work world. It also includes the biggest graphical user interface (GUI) update since the last major update released in 2021 – a new first-time installation wizard and sleek new design elements that streamline end user experience. Together these improvements will reduce helpdesk requests for large enterprises by making the endpoint easier to set up and interact within remote work scenarios. A Simpler Out-of-the-Box Experience for Stratodesk NoTouch OS Enabling Customers to be Self Intuitive Updates made to the GUI will deliver a simpler out-of-the-box experience of Stratodesk NoTouch OS. First time Stratodesk NoTouch admins remain in full control, all while end users can take a simpler self-serve approach. The updated installation process will guide system admins step-by-step through a process that will make endpoint deployment across thousands of devices easier – delivering on Stratodesk’s mission to ease adoptability for enterprise customers. New graphical elements include several additional icons to compliment the minimalistic design of Stratodesk NoTouch OS . An ideal alternative to the traditional “hotkey” approach, these icons are an easy and intuitive way for remote workers to manage their networks, enable multi-monitor display, and access their sound settings. Natively Cloud Friendly Updated Clients to Enable Cloud Workspaces are Included Ultimately, updates made to the Stratodesk NoTouch OS out-of-the-box experience will embolden Cloud and traditional VDI workspaces. “In 2022, we expect to see more businesses look to the cloud to enable hybrid work,” says Stratodesk Strategic Alliances VP Ricardo Antuna. “Regardless of the physical locations of endpoints, Stratodesk NoTouch OS 3.4 is designed to ease challenges in scaling hybrid deployments and the adoptability of hybrid workspaces.” To achieve easier adoptability and scalability for secure cloud workspaces, Stratodesk maintains its historic first day deployment for brand new Linux clients as they become available from VDI/Cloud solution providers including Citrix, Microsoft, Nutanix and VMware. Stratodesk NoTouch OS and NoTouch Center are fully cloud native, and let customers choose any on premises or cloud-based solution to empower their hybrid workspace deployments. “Adoptability in a hybrid work world is a greater necessity than ever before,” says Stratodesk founder and CEO, Emanuel Pirker. “By ushering in a new evolution of Stratodesk software, we are effectively saying ‘we’re here for it’. Hybrid work has never been so compelling an offering, enabling everything from retaining better talent, increased productivity, all while providing a better work-life balance. Of course, making the user experience for remote workers as seamless as possible is vital to the productivity of any organization. Updates made to Stratodesk NoTouch OS reflect changes in the modern work world as we all jointly seek a new and better way for hybrid work.” Furthering the advancement of scalability in hybrid work deployments are the latest updates to Stratodesk Cloud Xtension. Stratodesk has enhanced the already extensive capabilities of Stratodesk Cloud Xtension, effectively improving scalability performance for hybrid cloud deployments. Stratodesk NoTouch OS is the First EUC Endpoint Software Support to Support Mechdyne TGX Adding to its history of firsts, Stratodesk NoTouch OS 3.4 includes the availability of Leostream within Stratodesk NoTouch OS. Available natively, Stratodesk NoTouch OS is the first endpoint OS to enable Mechdyne TGX via Leostream, natively, allowing for powerful high powered graphical content for remote endpoints. Advanced use cases benefiting from these enhancements range from media and entertainment to oil and gas, and the highly demanding (from a graphics perspective) world of editing production houses. A US government defense contractor initially seeking a PCoIP solution capable of handling high resolution content, opted for Mechdyne TGX and its inclusion within Leostream and are working closely with Stratodesk to enable this solution within their Cloud deployment. “By partnering with Stratodesk, we are able to provide a seamless experience to workers around the world,” says Karen Gondoly, Leostream CEO. “Stratodesk customers can take advantage of connecting to their virtual and cloud desktops via their preferred display protocol. Our joint relationship with Mechdyne also makes it possible to leverage the powerful TGX protocol for high end resolution.” “By integrating with Stratodesk and Leostream, we are able to deliver the world’s first iteration of a Thin Client OS that includes our powerful TGX protocol for high end graphics displays,” said Cathy Lascara, VP of Software at Mechdyne. “TGX is ideal for demanding scenarios in energy, engineering, entertainment and loves high resolution and multi-monitor - making it ideal for the enterprise.” Compressed Imaging Makes Stratodesk NoTouch OS Faster than Ever Before Additionally, Stratodesk NoTouch OS 3.4 uses a new compression technique that leads to improved performance, making Stratodesk NoTouch OS faster than ever before. This advanced speed allows IT to maximize the time saving benefits they have already come to expect from imaging and deploying new devices with Stratodesk NoTouch OS across entire deployments, and thousands of endpoints. Customers wanting a deeper look into what Stratodesk NoTouch OS 3.4 offers can access via their Customer Portal the release notes for a full rundown of new features. Business and IT leaders new to Stratodesk NoTouch can schedule a 20 minute demo of our software. “By making it easier than ever before for end users to self-service within Stratodesk NoTouch OS, our customers have another unique selling point from the EUC innovator,” says Sonia St. Charles, CEO of Davenport Group. “Additionally, as a Dell Technologies Titanium Partner, we are excited for what these latest updates mean for our customers leveraging new and existing Dell PCs, laptops, and thin clients – enabling them to be repurposed with the latest clients from VDI/Cloud vendors to look and feel like new.” “We have a shared mission to deliver secure hybrid cloud workspaces to workers everywhere and our partnership with Stratodesk brings Stratodesk NoTouch OS high security, and adoptability to our DX Series thin client solutions,” says Sean Copeland, Executive Vice President at Amulet Hotkey. “Our clients are compact and feature rich, providing advanced features that supports PCoIP, Blast, and other remote display protocols, for high end use cases in global enterprise, defense, and government markets.” About Stratodesk Founded in 2010, Stratodesk is the leading global EUC innovator of endpoint OS software. Stratodesk’s agile and customer-centric, Linux-based managed OS software, Stratodesk NoTouch, is defining end user computing with its freedom to transform any device into a cloud-ready and highly secure endpoint, enabling companies to cost-effectively manage their unified VDI endpoint deployments and secure digital perimeters. Stratodesk’s software works seamlessly across all x64, x86 and ARM/Raspberry Pi based hardware products, increases endpoint security, and simplifies user experience. Today, with nearly one million licenses deployed globally across multiple industries, Stratodesk prides itself on its authenticity and dedication to delivering the most innovative software solution to its customers.

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Tailscale SSH Now in Beta for Simple and Secure Remote Connections

Tailscale | June 27, 2022

Tailscale has released Tailscale SSH to beta, which makes authentication and authorization trustworthy and effortless by replacing SSH keys with the Tailscale identity of any machine. With Tailscale, each server and user device gets its own identity and node key for authenticating and encrypting the Tailscale network connection, and uses access control lists defined in code for authorizing connections, making it a natural extension for Tailscale to now manage access for SSH connections in your network. “SSH is an everyday tool for developers, but managing SSH keys for a server isn’t so simple or secure, SSH keys are difficult to protect and time consuming to manage. Protecting your network connections with SSH keys requires that admins spend significant resources managing, provisioning, or deprovisioning user access. Tailscale SSH removes the pain from SSH key management with the same powerful simplicity Tailscale offers for virtual private networks.” Tailscale Product Manager Maya Kaczorowski Kris Nóva, Senior Principal Engineer and published distributed systems expert used Tailscale to create a private network between her homelab in New York and a datacenter in Iceland: “Tailscale is seriously the best user experience of my life. I ran a Kubernetes 1.24 cluster on Tailscale with eBPF CNI networking on top of a tailnet, which connects my private subnet at home, across the Arctic ocean to a private subnet in a volcano-powered datacenter in Iceland. It blew my mind how easy and powerful it was to use. I’m excited to use their new SSH feature.” With Tailscale SSH, users can now securely code from their iPad running Tailscale, across operating systems to a Linux workstation, without having to figure out how to get their SSH private key onto their iPad. Enterprise Tailscale customers will reduce churn and resources on SSH key management or bastion jump boxes, and avoid risk of exposing memory unsafe servers to the open internet. The beta release gives all users: Authentication and encryption: Authenticate, authorize, and encrypt SSH connections using Tailscale. No need to generate, distribute, and manage SSH keys. SSO and MFA: Use existing identity providers and multi-factor authentication to protect SSH connections the same way you authorize and protect application access. Built-in key rotation: Tailscale makes it simple to rotate keys with a single command and manages key distribution. Node keys can be rotated by re-authenticating the device, as frequently as every day. Re-verify SSH connections: Tailscale works with existing identity providers and re-verifies before SSH connections are established, and gives users the option to re-authenticate when establishing high-risk SSH connections. Revoke SSH access easily: When an employee offboards, Tailscale allows admins to revoke access to SSH to a machine almost instantaneously with Tailscale ACLs. Manage permissions as code: Define connections to devices using a standard syntax and understand SSH access controls in a centralized configuration file. Reduced latency with point-to-point connections: Connect directly from a device to a server, without having to hairpin through a bastion. Developers can connect wherever they work, without slowing them down by routing their traffic through the main office. Add a user or server painlessly: Maintain users and servers in a network without adding complexity. Tailscale ACLs to give the right people access and add it to a team's known hosts. Tailscale makes network security accessible to teams of any scale and gives developers and DevOps teams the ability to connect to resources easily and securely in the cloud, on-premises, and everywhere in between. Tailscale uses the WireGuard® protocol, the open source, opinionated standard for secure connectivity. It is set up and configured in a matter of minutes on average, while other VPN solutions take weeks to fully implement and several hours a week to maintain. About Tailscale Tailscale builds software that makes it easy to interconnect and secure devices, no matter where they are. Every day, banks and multinational companies use Tailscale to protect their corporate networks. Homelabs and start-ups trust Tailscale to collaborate and share access to tooling. We're building a future for the Internet that's easy, small and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Heavybit, Insight Partners, and Uncork Capital.

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Hybrid Courtroom Recording & Remote Workflows Supported by New FTR Gold 7.6

For The Record | July 29, 2022

Remotely monitor legal proceedings with For The Record's latest digital court reporting release, FTR Gold 7.6. The software that set the industry standard for quality and efficiency now offers fluid livestreaming of audio and video to support full remote management of courtroom recording from anywhere. By eliminating geographic constraints, FTR Gold 7.6 will allow jurisdictions to connect with a broader pool of available stenographers and digital court reporters. FTR Gold 7.6 features several upgrades from past software versions. The primary upgrade is an accelerated FTR Reporter engine, which dramatically improves the playback performance of real-time proceedings to FTR Monitor and FTR Player over a wide area network (WAN) or virtual desktop infrastructure (VDI) environment. The technology records and streams content with the market-leading functionality built into the latest versions of FTR Gold Recording and Monitoring Suites, including 16 channels of high-fidelity audio and four channels of high-definition video. This allows remote court monitors and digital court reporters to simultaneously record, monitor, and livestream proceedings anywhere on the court's network—in the courthouse or across the town, county, or state. According to Priya Sivagnanam, Technical Project Manager of For The Record, "FTR Gold 7.6 facilitates alternative workflows to support courts as they manage the escalating stenographer shortage and adapt to the demand for remote, hybrid hearings. These structural shifts in court operations are only building momentum, so this innovation arrives at a critical time. Courts will find that playback performance during remote monitoring is seamless in WAN and VDI environments. FTR Gold 7.6 is dramatically enhanced from past versions of FTR Gold." About For The Record For The Record is the global leader in digital audio, visual, and record-keeping innovations for the legal justice system. Over three decades, the company has modernized more than 30,000 courtrooms across 70+ countries. For The Record's recent innovations include the world's first cloud-based recording management system; an online transcript ordering platform; real time speech-to-text transcription; and a virtual justice platform that observes traditional court protocols. With the goals of accelerating justice and enhancing accessibility, For The Record continuously develops new courtroom technology.

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Welcome to the fourth video of vCloud Availability for vCloud Director 1.0.1 demo video series. In this video, you will see how to replicate a virtual machine running on a cloud provider to a vCenter Server running in a tenant datacenter. For more information, visit vmware.com/availability

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