VMware

ControlUp Accelerates Adoption of DEX Management Platform With Ability to Monitor Zoom, MS Teams, and Other Unified Communications Tools

ControlUp
ControlUp, the industry leader in Digital Employee Experience (DEX) management, today announced that ControlUp Co-founder and Chief Product Officer Yoni Avital will host a bad user experience smackdown at VMware Explore 2022. ControlUp, a VMware Partner, is also breaking its Edge DX adoption records, a solution that allows IT teams to not only monitor productivity tools like Microsoft Teams (MS Teams) and Zoom but allows for advanced data analytics to proactively address issues. See a demo of Edge DX and more at ControlUp's booth in South Hall 1302.

"With the new ability for IT teams to monitor Zoom and MS Teams, Edge DX is the fastest growing product in our portfolio to date. This is a testament to how important having real-time data analytics accessible to IT teams, The solution also allows for rapid deployment, which is crucial when it comes to the sales cycle. For example, one financial services client deployed 192,000+ seats in a matter of weeks."

Asaf Ganot, Co-founder and CEO, ControlUp

Recently recognized as a strong performer in end-user experience management by Forrester Research in The Forrester Wave™, ControlUp continues to bring data together in unique ways to optimize the digital employee experience while proactively addressing network latency issues, availability of SaaS apps and virtual desktops, and slow logons. With the ability to deploy Edge DX at scale in minutes, IT teams can virtually sit side-by-side with work from anywhere (WFA) employees to fix issues quickly on endpoint devices so team members can get back to work fast.

Similar to our recent integration to monitor functionality with MS Teams, our new integration with Zoom provides IT teams usage insights across employee calls and meetings. Data analysis monitors the quality of calls for technical issues that may impact the digital experience of participants. Edge DX makes remediation actions available for addressing and preventing issues that impact productivity. By proactively identifying potential bottlenecks and failure points, IT teams can now provide resolutions before Help Desk tickets are filed.

VMware Explore attendees have the opportunity to hear and see how ControlUp helps remove IT dark zones with real-time visibility that improves employees' productivity in two sessions:

Tuesday, Aug. 30, 3:15-3:45 p.m., Joel Stocker, Director of Product Marketing, ControlUp, and Tom Fenton, Tech. Mrkt. Engr., ControlUp, will present "Improve Remote Work Experience with Last-Mile Monitoring From ControlUp" in The Expo Theater.
Wednesday, Aug. 31, 10:30-11:30 a.m., Yoni Avital, Co-founder & CPO, ControlUp, and Trentent Tye, Tech Marketing, ControlUp, will hammer things out in a "Bad User Experience Smackdown: Easy Horizon Troubleshooting with ControlUp" in a Breakout Session.
"ControlUp is proud to be an established VMware Partner with deep integrations that help VMware users capture real-time data insights for on-the-fly troubleshooting," said Avital. "It is no secret that work-from-anywhere is here to stay, which solidifies the ongoing need for our DEX management platform to help IT teams monitor performance, availability, and productivity for networks, apps, and unified communications tools like Zoom and MS Teams."

Microsoft, MS Teams are trademarks of the Microsoft group of companies.

VMware, Horizon, and VMware Explore are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and other jurisdictions.

About ControlUp
ControlUp powers the work-from-anywhere world by delivering a Digital Employee Experience (DEX) Management Platform built for IT teams to make remote work more flexible and reliable. Whether your desktops are physical or virtual, your applications are local or SaaS, IT can optimize remote work environments from the datacenter or from the cloud with rich, real-time visibility across the entire digital employee experience. Headquartered in Silicon Valley with R&D in Israel, ControlUp supports over 2,000 customers and counting.

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Leostream Enhances Security and Management of vSphere Hybrid Cloud Deployments

Business Wire | January 29, 2024

Leostream Corporation, the world's leading Remote Desktop Access Platform provider, today announced features to enhance security, management, and end-user productivity in vSphere-based hybrid cloud environments. The Leostream platform strengthens end-user computing (EUC) capabilities for vSphere users, including secure access to both on-premises and cloud environments, heterogeneous support, and reduced cloud costs. With the Leostream platform as the single pane of glass managing EUC environments, any hosted desktop environment, including individual virtual desktops, multi-user sessions, hosted physical workstations or desktops, and hosted applications, becomes simpler to manage, more secure, more flexible, and more cost-effective. Significant ways the Leostream platform expands vSphere’s capabilities include: Security The Leostream platform ensures data remains locked in the corporate network, and works across on-premises and cloud environments, providing even disparate infrastructures with the same levels of security and command over authorization, control, and access tracking. The Leostream platform supports multi-factor authentication and allows organizations to enforce strict access control rules, creating an EUC environment modeled on a zero-trust architecture. Multivendor/protocol support The Leostream platform was developed from the ground up for heterogeneous infrastructures and as the connection management layer of the EUC environment, the Leostream platform allows organizations to leverage vSphere today and other hypervisors or hyperconvergence platforms in the future as their needs evolve. The Leostream platform supports the industry’s broadest array of remote display protocols, including specialized protocols for mission-critical tasks. Consistent EUC experience The Leostream platform enables IT to make changes to the underlying environment while ensuring the end user experience is constant, and to incorporate AWS, Azure, Google Cloud, or OpenStack private clouds into their environment without disruptions in end-user productivity. By integrating with corporate Identity Providers (IdPs) that employees are already familiar with, and providing employees with a single portal they use to sign in, the Leostream platform offers simplicity to users too. Connectivity The Leostream Gateway securely connects to on-prem and cloud resources without virtual private networks (VPNs), and eliminates the need to manage and maintain security groups. End users get the same seamless login and high-performance connection across hybrid environments including corporate resources located off the internet. Controlling cloud costs The Leostream Connection Broker implements automated rules that control capacity and power state in the cloud, allowing organizations to optimize their cloud usage and minimize costs, such as ensuring cloud instances aren’t left running when they are no longer needed. The Connection Broker also intelligently pools and shares resources across groups of users, so organizations can invest in fewer systems, reducing overall cost of ownership. “These features deliver a streamlined experience with vSphere and hybrid or multi-cloud resources so end users remain productive, and corporate data and applications remain secure,” said Leostream CEO Karen Gondoly. “At a time when there is uncertainty about the future of support for VMware’s end-user computing, it’s important to bring these options to the market to show that organizations can extend vSphere’s capabilities and simultaneously plan for the future without disruption to the workforce.” About Leostream Corporation Leostream Corporation, the global leader in Remote Desktop Access Platforms, offers comprehensive solutions that enable seamless work-from-anywhere environments for individuals across diverse industries, regardless of organization size or location. The core of the Leostream platform is its commitment to simplicity and insight. It is driven by a unified administrative console that streamlines the management of users, cloud desktops, and IT assets while providing real-time dashboards for informed decision-making. The company continually monitors the evolving remote desktop landscape, anticipating future trends and challenges. This purposeful, proactive approach keeps clients well-prepared for the dynamic changes in remote desktop technology.

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