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Exoprise | September 12, 2022
Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity.
According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions.
As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company."
Exoprise customers achieve superior ROI with their DEM investment by:
Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system.
Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades.
Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points."
Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable.
Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half.
Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality.
"Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel.
"Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market."
Exoprise CEO Jason Lieblich
Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics
Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.
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VNET Group | September 26, 2022
VNET Group, Inc. a leading carrier- and cloud-neutral Internet data center services provider in China, today announced that Mr. Samuel Yuan-Ching Shen decided to resign from his positions as the Company's Chief Executive Officer and Executive Chairman of Retail IDC Business Group due to personal reasons, and he will remain with the Company as a senior advisor to the senior management. Mr. Jeff Dong, the Company's president, has been appointed to succeed Mr. Shen as the Company's Chief Executive Officer, effective immediately.
"I would like to thank Samuel for his contributions and dedication to our success throughout his tenure. His leadership has been instrumental in driving value and growth for VNET. We look forward to his ongoing guidance in his new role as our senior advisor."
Mr. Josh Sheng Chen, Founder and Chairman of VNET
"Meanwhile, I am pleased to welcome Jeff to the executive leadership team. We are confident that Jeff's extensive industry insight and deep investment expertise, acquired over a long and illustrious professional career, will continue to drive our dual-core growth strategy and fuel our ongoing commitment to achieving sustainable growth and long-term shareholder value."
Mr. Jeff Dong has served as president of the Company and chief executive officer of VNET Capital since June 2022. Prior to joining the Company, Mr. Dong served as the head of the real assets investment department of Taiping Capital Asset Management, a subsidiary of China Taiping Insurance Group, from June 2020 to June 2022. Mr. Dong has extensive experience in real assets investment in infrastructure, TMT and new energy sectors. Mr. Dong's related experience spans more than 15 years, including over a decade serving in various roles at China Investment Corporation, a sovereign wealth fund of China. Mr. Dong received his Ph.D. from Manchester Business School.
VNET Group, Inc. is a leading carrier- and cloud-neutral Internet data center services provider in China. VNET provides hosting and related services, including IDC services, cloud services, and business VPN services to improve the reliability, security, and speed of its customers' internet infrastructure. Customers may locate their servers and equipment in VNET's data centers and connect to China's internet backbone. VNET operates in more than 30 cities throughout China, servicing a diversified and loyal base of over 6,500 hosting and related enterprise customers that span numerous industries ranging from internet companies to government entities and blue-chip enterprises to small- to mid-sized enterprises.
SiFive | November 07, 2022
SiFive, Inc. the founder and leader of RISC-V computing, today announced two new products that address the need for high performance and efficiency in a small size in high volume applications like wearables, smart home, industrial automation, AR/VR, and other consumer devices. The SiFive Performance™ P670 and P470 RISC-V processors bring unparalleled compute performance and efficiency that is significantly raising the bar for innovative designs in these high-volume markets. The modern and innovative SiFive design methodologies bring raw compute density that is a substantial advantage for SiFive Performance products and also translates into significant cost savings for customers.
“The P670 and P470 are specifically designed for, and capable of handling the most demanding workloads for wearables and other advanced consumer applications. These new products offer powerful performance and compute density for companies looking to upgrade from legacy ISAs,” said Chris Jones, SiFive VP of Product. “We have optimized these new RISC-V Vector enabled products to deliver the performance and efficiency improvements the industry has long been asking for, and we are in evaluations with a number of top-tier customers. Additionally, as the upstream enablement of RISC-V has started within the Android Open Source Project, (AOSP), designers will have unrivaled choice and flexibility as they consider the positive implications with that platform for future designs.”
"We are excited to see RISC-V solutions for wearable and consumer devices becoming a reality, and we are looking at possibilities of integrating SiFive’s latest products into Snapdragon platforms,”
Ziad Asghar, Vice President, Product Management- Snapdragon Technologies and Roadmap at Qualcomm
"Samsung’s System LSI Business holds a wide portfolio of solutions for various applications, such as mobile, wearables and other consumer devices. We look forward to evaluating how the latest RISC-V innovations from SiFive can enhance our offerings,” said Jinpyo Park, VP of the Innovative AP Development Team, Samsung Electronics System LSI Business.
“SiFive continues to be a market leader in the growing and maturing RISC-V space and again shows its leadership with its new SiFive Performance P670 and P470 RISC-V processors,” said Todd R. Weiss, an analyst with Futurum Research. “These latest and powerful new processors give SiFive feature and performance advantages that will gain plenty of attention from device makers and consumers who want more from their devices. SiFive has been growing its reputation for some time and is truly ready to shake up the marketplace.”
The SiFive Performance P470 and P670 products offer a finely-tuned combination of compute-density, power efficiency, and robust feature sets ideal for a wide range of applications and markets:
Support for virtualization, including a separate IOMMU for accelerating virtualized device IO
Full, Out-of-Order, RISC-V Vector implementation, based on the ratified RISC-V Vector v1.0 Specification
First to market with the RISC-V Vector Cryptography extensions
SiFive WorldGuard system security
Full RISC-V RVA22 profile compliance
New, Advanced Interrupt Architecture (AIA) compliant interrupt controller, with better support for Message Signal Interrupts (MSI) and virtualization
Enhanced scalability with fully coherent multi-core, multi-cluster, with support for up to 16 cores
SiFive Performance P670
The P670 is ideal for applications like premium wearables, networking, robotics, and mobile. The P650, which excludes the vector unit, is already shipping to lead customers and is being used in applications that do not require the additional capabilities that vector compute offers or are more area constrained.
The feature rich P670
achieves a maximum frequency exceeding 3.4GHz in 5nm,
has performance of greater than 12 SpecINT2k6/GHz, offering optimized performance in a constrained area and power envelope,
offers higher single threaded performance and 2x compute density compared to legacy solutions, and
includes a 2x 128-bit Vector ALUs compliant with the ratified RISC-V Vector v1.0 specification
SiFive Performance™ P470
The P470 is SiFive’s first efficiency-focused Out-of-Order, area optimized, vector processor, ideal for applications like wearables, consumer, and smart home devices. Expanding on the proven P500-Series, the P470 is significantly smaller than competing solutions and optimized to have best-in-class performance efficiency and area density.
The P470 was designed to also serve as a companion to the P670 processor for demanding applications that require a sharing of compute resources while optimizing power consumption.
The P470 offers a significant upgrade to legacy efficiency cores, achieving a maximum frequency exceeding 3.4GHz in 5nm, and greater than 8 SpecINT2k6/GHz, within a minimal area and power envelope.
Other P470 features include:
4x compute density in comparison to leading competitor
Includes 1x 128-bit RISC-V Vector ALU compliant with the ratified RISC-V Vector v1.0 specification
SiFive will also release the P450 – an area-optimized version of the P470 that excludes the Vector Unit.
A presentation highlighting the benefits of the new products will be made at the Linley Fall Microprocessor Conference later today.
As the pioneers who introduced RISC-V to the world, SiFive is transforming the future of compute by bringing the limitless potential of RISC-V to the highest performance and most data-intensive applications in the world. SiFive’s unrivaled compute platforms have enabled leading technology companies around the world to innovate, optimize and deliver the most advanced solutions of tomorrow across every market segment of chip design, including artificial intelligence, machine learning, automotive, data center, mobile, and consumer. With SiFive, the future of RISC-V has no limits.
Lightbits | September 29, 2022
Intel Innovation Lightbits, the first software-defined and architected for NVMe/TCP data platform for any cloud, will be conducting a joint product demonstration with Intel at the upcoming Intel Innovation event, taking place September 27-28, 2022 in San Jose. The demonstration will highlight Lightbits software-defined, NVMe/TCP storage cluster providing high-performance block storage to compute servers equipped with Intel® IPU E2000, thereby enabling the freeing up of CPU cores to maximize the customer’s revenue without sacrificing application performance. The demo will highlight the increased infrastructure efficiency and flexibility that results from the on-demand provisioning of remote NVMe storage.
Cloud Service Providers (CSPs) need to reduce the CPU resources allocated to storage processing, thereby making more CPU cycles available to run customer applications. Intel Innovation attendees will see how the combined solution of Lightbits software with Intel high-performance technologies dynamically provisions storage, significantly reduces Xeon CPU utilization for infrastructure tasks and delivers a high-performance cloud block storage solution. In this example, the number of cores was reduced by more than 4X, demonstrating significant CPU utilization savings.
The combined solution of Lightbits software with Intel high-performance technologies delivers an unmatched combination of performance, resiliency, and scalability while lowering TCO. As strategic partners, the companies are helping customers address their complex data center needs enabling CSPs, IT organizations with private clouds, FinTech, and electronic retailers to deliver fast, resilient, and secure services to their clients. The solution can be used as a high-performance data platform for any orchestration environment, such as OpenStack, or to run container-based applications in a Kubernetes environment as well as virtualized applications in a VMware vSphere environment.
Lightbits Labs (Lightbits), is on a mission to make high-performance block storage simple, scalable, and cost-efficient for any cloud. Lightbits offers a Cloud Data Platform that delivers efficiency, simplicity, and agility for modern data centers. Inventors of the NVMe over TCP (NVMe/TCP) protocol, Lightbits is leading the digital data center transformation by making software-defined storage that is easy to deploy at scale and delivers performance equivalent to local flash to accelerate cloud-native applications in bare metal, virtual, or containerized environments.