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Stratodesk | August 25, 2022
Stratodesk, the EUC endpoint OS innovator, today announced new secure endpoint software solutions certified for VMware Horizon 8 version 2206. The Stratodesk solutions certified “VMware Ready” for the twelfth consecutive year give IT teams great flexibility and confidence in deploying cloud-ready workspaces based on VMware and Stratodesk.
Stratodesk NoTouch OS offers VMware Horizon customers an effortless yet highly secure route to the cloud by delivering centrally managed VMware Horizon endpoints in minutes to end-users located anywhere in the world. Stratodesk allows IT teams to convert x86-64 and Raspberry Pi-based hardware quickly into modern VMware Horizon VDI and app endpoint client machines with the latest software and security capabilities for end-users, while giving IT complete control over the managed asset. Customers can manage tens of thousands of Stratodesk-enabled Horizon clients accessing Horizon virtual desktops and apps within VMware Cloud, Microsoft Azure, Amazon Web Services environments, or on-premises, all from a single Stratodesk console.
“Organizations investing in cloud and digital transformation strategies need flexibility and efficiency now more than ever to scale their business and enable workforce productivity,” said Ricardo Antuna, vice president of strategy and business development at Stratodesk. “Stratodesk’s ‘VMware Ready’ solution gives our IT customers and their end-users the utmost confidence they can work from anywhere, turning practically any commodity computer into essential business tools that are highly managed and secure.”
“Empowering a hybrid workforce requires edge and endpoint solutions to put apps and data securely in the hands of end-users while enabling IT teams to seamlessly manage devices regardless of form factor. The VMware Ready logo signifies to customers that Stratodesk NoTouch OS can be deployed with confidence and can speed time to value,”
Sachin Sharma, director of product marketing, end user computing business group, VMware
Stratodesk customers such as Firstmark Credit Union, Hartford Healthcare, iQor, Loblaws, and many others across industries are rapidly modernizing their end-user computing environment using VMware with Stratodesk.
“As a billion-dollar financial services company, we take productivity and security seriously,” said Aaron Bedingfield, CTO of Firstmark Credit Union. “Stratodesk and VMware Horizon with True SSO helped us simplify our entire computing infrastructure to save on hardware costs and management time, standardize workstations and implement security features that enable our distributed teams to work safely from anywhere.”
Stratodesk delivers more VMware certified options for customers looking to deploy VMware Horizon
Whether VMware Horizon is deployed on-premises, through Microsoft Azure or AWS, Stratodesk NoTouch OS brings a seamless and cost-effective endpoint operating system across x86/64 and Raspberry Pi based devices.
New Stratodesk NoTouch OS VMware Ready certifications include:
VMware Horizon 8 2206 Enterprise for both Raspberry Pi 4 and Thin Clients (x86/64)
VMware Horizon Cloud on Microsoft Azure (Client 2206) for both Raspberry Pi 4 and Thin Clients (x86/64)
See these Stratodesk solutions demonstrated in Booth #1700 at VMware Explore 2022.
VMware Explore 2022 attendees can learn more from Stratodesk customers and product experts in breakout sessions, booth demos, expo hall crawl, happy hours, and other activities.
Breakout Customer Session: Retail Workshop: The Future of Retail is Now… Are you Ready? [INDB2772US] with Retail Edge [CEIB2225US]. Monday, Aug. 29 | 3:00 – 4:30 PM PDT. This must-attend retail & CPG workshop will provide the opportunity to hear from VMware Retail experts and to mix with your peers with sessions including:
Store Innovation and Retail Edge presented by Charles Cockshoot, Retail Industry Solution Architect, VMware
Engaging customer experiences requiring agile Cloud-Enabled Infrastructure presented by Bharadwaj Kachapuram, Snr. Product Marketing Manager SASE, VMware
POS Virtualization – Bring New Life and Opportunities to a Business Critical Service presented by Brent McCoubrey, EUC Technical Strategist, VMware
The workshop will conclude with a customer Q&A and an informal drinks reception for another chance to ask questions and connect.
Customer Session: Hartford HealthCare – A Modernization Journey [CSXB2155US]. Wednesday, Aug. 31 | 9:00 - 10:00 AM PDT. Learn about the transformation journey of Connecticut’s only truly integrated healthcare system to the VMware Cloud platform with Stratodesk-powered endpoints to serve more than 2,000 employees.
AMA with Stratodesk CEO Emanuel Pirker, answering all your questions at Booth #1700 on Tuesday, Aug. 30 at 2 PM, Wednesday, Aug. 31 at 1 PM and Thursday, Sept. 1 at 11 AM PDT.
Stratodesk NoTouch Product demonstrations of VMware Horizon 8 version 2206 in multiple environments including:
Microsoft Azure Cloud
Dell 7220 and 5430 thin clients including ruggedized versions
Amulet Hotkey DX1600 thin client connections through PCoIP ControlUp Edge DX integration
Endpoint enrollment and visibility in VMware Workspace ONE
VMware Ready Raspberry Pi 4 devices
Strong endorsement from the Stratodesk ecosystem
Joel Stocker, director of product marketing at ControlUp: "ControlUp delivers a comprehensive Digital Employee experience management platform with real-time monitoring across VDI, SaaS and web applications, unified communications and physical endpoints. Partnering with Stratodesk expands the number of endpoints that can benefit from the remote office visibility our Digital Employee Experience Management Platform offers while empowering IT organizations to deliver a best-in-class employee experience including endpoints running Stratodesk NoTouch OS.”
Sonia St. Charles, CEO of Davenport Group: “Our customers want secure endpoints, user mobility, and ease of management – critical IT needs we meet with Stratodesk. When paired with Dell and VMware solutions, it is easier than ever for organizations to operate secure, cloud-ready workspaces.”
Patrick Coble, principal analyst at VDISEC: “What sets thin client vendors apart is how they manage devices and enable security features. Stratodesk NoTouch support for VMware Horizon 8 and Microsoft Azure, plus the availability in both VMware and Stratodesk NoTouch Center in the Azure marketplaces, makes it easy for customers to set up their Horizon clients and get going quickly. This flexibility for multi-cloud management is a big reason why our research found Stratodesk to be one of the most secure virtual desktop endpoint software solutions in the market.”
Tom Cole, director of product management with Amulet Hotkey: "We partner with Stratodesk on a shared mission to deliver to our customers the most advanced and secured endpoints featuring rich graphics, high performance and flexibility of remote display protocols. We are excited to partner with Stratodesk and showcase our DX1600 running Stratodesk NoTouch OS within their booth at VMware Explore.”
Founded in 2010, Stratodesk is the leading global EUC innovator of endpoint OS software. Stratodesk’s agile and customer-centric, Linux-based managed OS software, Stratodesk NoTouch, is defining end user computing with its freedom to transform any device into a cloud-ready and highly secure endpoint, enabling companies to cost-effectively manage their unified VDI endpoint deployments and secure digital perimeters. Stratodesk’s software works seamlessly across all x64, x86 and Raspberry Pi-based hardware products, increases endpoint security, and simplifies user experience. Today, with nearly one million licenses deployed globally across multiple industries, Stratodesk prides itself on its authenticity and dedication to delivering the most innovative software solution to its customers.
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Exoprise | September 12, 2022
Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity.
According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions.
As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company."
Exoprise customers achieve superior ROI with their DEM investment by:
Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system.
Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades.
Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points."
Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable.
Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half.
Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality.
"Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel.
"Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market."
Exoprise CEO Jason Lieblich
Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics
Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.
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Claro Enterprise Solutions | July 04, 2022
Claro Enterprise Solutions and VMware today announced the addition of VMware Secure Access Service Edge (SASE) to Claro Enterprise Solutions' extensive portfolio of managed services.
Claro Enterprise Solutions customers will now be able to leverage VMware SASE in Latin America to implement a Cloud-first approach to security, networking, and edge computing services.
Andrés Mosquera, Chief Executive Officer at Claro Enterprise Solutions, said: "Our enterprise customers have accelerated the shift to a remote and distributed workforce, increasing their need for SASE solutions that meet their unique security demands. VMware SASE used along with Claro Enterprise Solutions' managed services and extensive network coverage offers an integrated solution with great performance that address network security challenges of a multi-cloud ecosystem while empowering digital transformation."
VMware's comprehensive Cloud-delivered SASE solution brings together:
Network performance benefits of SD-WAN
Integrated security services delivered from the Cloud
The ability to support modern distributed applications, which will benefit from artificial intelligence for IT operations, or AIOps, for faster problem resolution.
VMware will deliver these capabilities as a service from a global network of over 150 points of presence (PoPs) deployed by VMware and its partners worldwide. In addition, through its affiliates, Claro Enterprise Solutions will host SASE PoPs across Latin America, including Brazil, Colombia, and Mexico.
Craig Connors, Vice President and general manager of VMware's SASE business said, "Leading service providers like Claro Enterprise Solutions are modernizing their network to monetize services that their customers are demanding. SASE represents the future of networking, security, and edge computing. Our partnership with Claro Enterprise Solutions will accelerate the move to SASE and influence how companies across Latin America grow and support their workforce."
About Claro Enterprise Solutions
Claro Enterprise Solutions, an América Móvil subsidiary, is a leading source provider of Network Connectivity and Communication, Cloud, IoT, and IT Managed Services, delivering scalable solutions with layers of security, global expertise, and dependable customer support. More at www.usclaro.com
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company's 2030 Agenda.
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Verge.io | September 14, 2022
Verge.io, the company with a simpler way to virtualize data centers, and Dallas Digital Services, an IT solutions provider for enterprises and government agencies, today announced an agreement to offer Verge.io’s virtual cloud software stack as a simple, cost-effective alternative to build, deploy and manage virtual data centers.
With Verge-OS software, Dallas Digital enables virtualized data centers for its clients with greater savings and efficiencies. Verge-OS abstracts compute, network, and storage from commodity servers and creates pools of raw resources that are simple to run and manage, creating feature-rich infrastructures for environments and workloads like clustered HPC, ultra-converged and hyperconverged data centers, DevOps and Test/Dev, compliant medical and healthcare, remote and edge compute including VDI, and multi-tenant private clouds.
“Legacy virtualization platforms require many different SKUs, with complex pricing schemes and significant API integration to build out a virtualized data center, especially at scale,” said Howie Evans Vice President Dallas Digital. “We are pleased to be able to offer Verge-OS as a way to deliver a virtual data center experience but in a secure, hardware-efficient system that can scale compute, memory, and storage resources as needed.”
“Recent M&A activity is causing enterprises to look for alternatives to legacy systems, and partnerships with solution providers like Dallas Digital are an ideal way to bring these customers a modernized virtualization platform for the way organizations work today, Verge-OS is not only simpler to configure and run, it’s simpler to buy, and simpler for Dallas Digital to support.”
Yan Ness, CEO at Verge.io
Verge-OS is an ultra-thin software—less than 300,000 lines of code—that is easy to install and scale on low-cost commodity hardware and self-manages based on AI/ML. A single license replaces separate hypervisor, networking, storage, data protection, and management tools to simplify operations and downsize complex technology stacks.
Secure virtual data centers based on Verge-OS include all enterprise data services like global deduplication, disaster recovery, continuous data protection, snapshots, long-distance synch, and auto-failover. They are ideal for creating honeypots, sandboxes, cyber ranges, air-gapped computing, and secure compliance enclaves to meet regulations such as HIPAA, CUI, SOX, NIST, and PCI. Nested multi-tenancy gives service providers, departmental enterprises, and campuses the ability to assign resources and services to groups and sub-groups.
About Dallas Digital Services
Founded in 1996, Dallas Digital Services began as an on-site service provider for enterprise companies and has developed into a highly recognized solution provider for mission critical and high availability solutions. It is a relationship-driven IT solutions provider, offering best-of-breed technology and services for enterprise organizations as well as public-sector entities. It offers strategic services, technical expertise, and sales support to enable clients to maximize the value of their data center investments. Based on each customer's unique objectives and IT environment, Dallas Digital can assess, architect, implement, and manage solutions that improve current technology performance.