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Hybrid Courtroom Recording & Remote Workflows Supported by New FTR Gold 7.6

For The Record | July 29, 2022 | Read time : 03:28 min

For The Record
Remotely monitor legal proceedings with For The Record's latest digital court reporting release, FTR Gold 7.6. The software that set the industry standard for quality and efficiency now offers fluid livestreaming of audio and video to support full remote management of courtroom recording from anywhere. By eliminating geographic constraints, FTR Gold 7.6 will allow jurisdictions to connect with a broader pool of available stenographers and digital court reporters.

FTR Gold 7.6 features several upgrades from past software versions. The primary upgrade is an accelerated FTR Reporter engine, which dramatically improves the playback performance of real-time proceedings to FTR Monitor and FTR Player over a wide area network (WAN) or virtual desktop infrastructure (VDI) environment. The technology records and streams content with the market-leading functionality built into the latest versions of FTR Gold Recording and Monitoring Suites, including 16 channels of high-fidelity audio and four channels of high-definition video. This allows remote court monitors and digital court reporters to simultaneously record, monitor, and livestream proceedings anywhere on the court's network—in the courthouse or across the town, county, or state.

According to Priya Sivagnanam, Technical Project Manager of For The Record, "FTR Gold 7.6 facilitates alternative workflows to support courts as they manage the escalating stenographer shortage and adapt to the demand for remote, hybrid hearings. These structural shifts in court operations are only building momentum, so this innovation arrives at a critical time. Courts will find that playback performance during remote monitoring is seamless in WAN and VDI environments. FTR Gold 7.6 is dramatically enhanced from past versions of FTR Gold."

About For The Record
For The Record is the global leader in digital audio, visual, and record-keeping innovations for the legal justice system. Over three decades, the company has modernized more than 30,000 courtrooms across 70+ countries. For The Record's recent innovations include the world's first cloud-based recording management system; an online transcript ordering platform; real time speech-to-text transcription; and a virtual justice platform that observes traditional court protocols. With the goals of accelerating justice and enhancing accessibility, For The Record continuously develops new courtroom technology.

Spotlight

Despite a lot of hype around ABM in the B2B tech sector, some marketers are reluctant to launch ABM programs out of a concern that it’s just too difficult. In this short video, Executive Vice President Bill Crowley recommends a more practical approach: TechTarget’s ABM and purchase intent tool, Priority Engine™.


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Versa Networks Expands APAC and Japan Leadership Team to Continue Global Growth and Meet Accelerating APJ Region Demand for Versa SASE

Versa Networks | July 07, 2022

Versa Networks, the recognized secure access service edge (SASE) leader, today announced it has named former Commvault Software and Dell Technologies executive Rachel Ler as its first Asia Pacific and Japan (APJ) Region Vice President. Ler joins Versa to lead the company’s expanding APJ team with a focus on sales and market expansion to meet rapidly increasing demand for Versa SASE in the region. “I was attracted to Versa Networks by its uniquely integrated approach toward security and networking that delivers these comprehensive services simply to customers,” said Ler. “I am excited to join at this important time for Versa, as I see tremendous opportunity across the APJ region, especially in this highly fragmented technology space. I look forward to helping the team establish itself as the trusted advisor to customers and partners in the APJ region.” Ler previously served as the Vice President and General Manager, Asia Pacific region for Commvault Software. She was responsible for driving sustainable sales growth with a focus on solution innovation and customer experience, including collaborating and strengthening Commvault’s broad and diverse partner ecosystem across all the distinct markets. She has a proven track record with more than 20 years of experience spanning direct and channel sales, as well as regional APJ leadership roles, at Dell Technologies, Hewlett Packard Enterprise, Nimble Storage, NetApp, IBM and Microsoft. Ler graduated from Nanyang Polytechnic with a Diploma in Information Technology, and holds a bachelor’s degree in Business Management from the Swinburne University of Technology in Melbourne, Australia. “We are very excited to have attracted someone of Rachel’s caliber and experience to lead our APJ regional business, Demand is increasing for Versa SASE as APJ organizations look to take advantage of the differentiated benefits offered by our uniquely integrated networking and security capabilities. We are committed over the long term to our customers in APJ, and under Rachel’s leadership we are excited about the growth we will enjoy in the region.” Martin Mackay, Versa Chief Revenue Officer Versa SASE delivers tightly integrated services via the cloud, on-premises, or as a blended combination of both via Versa Operating System (VOS™) with a Single-Pass Parallel Processing architecture and managed through a single pane of glass. Versa began delivering SASE services such as VPN, Secure SD-WAN, Edge Compute Protection, Next-Generation Firewall, Next-Generation Firewall as a Service, Secure Web Gateway (SWG), and Zero Trust Network Access (ZTNA) more than five years ago. Versa uniquely provides contextual security based on user, role, device, application, location, security posture of the device, and content. As the leader in SASE, the fastest growing security and networking category, and executing on SASE services for years, Versa is the only solution proven to deliver the industry’s leading and differentiated architecture for high performance and security. Dell’Oro Group listed Versa as the 2021 SASE market share leader with 84-percent market share for the unified category in its 4Q21 Network Security Quarterly Report, and Frost and Sullivan ranks Versa as the Number 2 worldwide market share leader in SASE. Gartner has also identified Versa SASE as having the most SASE components out of all 56 vendors Gartner evaluated, while Enterprise Management Associates (EMA) found that Versa SASE has the most SASE supported functions, as published in its industry report. About Versa Networks Versa Networks, the leader in SASE, combines extensive security, advanced networking, industry-leading SD-WAN, genuine multitenancy, and sophisticated analytics via the cloud, on-premises, or as a blended combination of both to meet SASE requirements for small to extremely large enterprises and Service Providers, and via the simplified Versa Titan cloud service designed for Lean IT. Thousands of customers globally with hundreds of thousands of sites trust Versa with their networks, security, and clouds. Versa Networks is privately held and funded by Sequoia Capital, Mayfield, Artis Ventures, Verizon Ventures, Comcast Ventures, Liberty Global Ventures, Princeville Capital, RPS Ventures and Triangle Peak Partners.

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Exoprise Customers Achieve Significant ROI With SaaS and Digital Experience Monitoring

Exoprise | September 12, 2022

Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity. According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions. As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company." Exoprise customers achieve superior ROI with their DEM investment by: Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system. Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades. Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points." Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable. Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half. Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality. "Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel. "Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market." Exoprise CEO Jason Lieblich Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics About Exoprise Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.

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3Cloud Data Solutions Make Healthcare Compliance Concerns a Thing of the Past

3Cloud LLC | September 13, 2022

3Cloud is transforming the healthcare, pharmaceutical and life sciences industries by modernizing data estates and applications while driving interoperability with the Microsoft Azure cloud. 3Cloud's broad array of offerings, including high performance computing, bioinformatics, application modernization, modern data platform, FHIR and interoperability have led them to become the go to partner across the industry. With forward-thinking data estate and app modernization solutions, 3Cloud enables physicians and other healthcare providers to see a more complete view of their patients and develop a better understanding of their utilization rates and demand for services. 3Cloud is empowering decision-makers across the industry to look at how healthcare providers access and use health information to drive better models of care, improve patient safety and clinical outcome, and enhance the overall patient experience. Healthcare systems must always balance the delivery of care with operational efficiency. Clinical outcomes, revenue cycle management, progressive research, and administrative efficiency compete for attention. 3Cloud helps providers create modern data platforms to improve revenue cycle analytics, supply chain management, nurse schedules, reimbursement rates and more to ensure that their internal operations run smoothly and effectively. Insurers often have a large variety of sources and levels of complexity when it comes to data. A leading U.S. healthcare payor whose tens of thousands of employees serve millions of members is working to transform their business by embracing a nimble, elastic modern data architecture. By partnering with 3Cloud to launch their business transformation, the insurer saw almost instantaneous benefits, including rapid access to accurate data and predictive analytics. 3Cloud is also helping healthcare payors and providers tackle data integration challenges and comply with the CMS interoperability requirements under the 2016 Cures Act. 3Cloud's solutions for Fast Health Interoperability Resources (FHIR) are designed to create a modern, secure and highly flexible environment. By implementing a framework leveraging Azure Health Data Services for the consumption, storage and aggregation of data with industry-leading architecture and data design patterns, they provide a simple and digestible way for developers to interact with healthcare data. This allows for the focus to shift more towards innovation and less on managing infrastructure supporting interoperability use cases. Once this framework is established, focus can be shifted to advancing innovation through SMART on FHIR application development, complex integrations, and advanced analytics, all of which lead to a better patient or member experience. Their experience building, managing and migrating HIPAA-compliant applications on the cloud helps organizations create and execute the right plan to modernize their applications, without affecting current business operations or compromising proprietary applications. Prioritization is put on reducing operating costs and gaining the agility to iterate and innovate with ease. The cloud offers opportunities to perform bioinformatics analyses interactively and at-scale, helping to overcome the struggle for genomics research to analyze vast amounts of data in an efficient way. 3Cloud has perfected this by using Azure Synapse to analyze millions of variants quickly as opposed to the old way of using large, on-premise high performance computing (HPC) cluster jobs. Another method 3Cloud utilizes to pave the way for genomics research is by using Azure Data Lake to centralize data and automate bioinformatics pipelines in the cloud, while also providing enterprise-grade data security. 3Clouds' Azure Data and Analytics Platform solution makes creating new research enclaves for research projects a templatized, automated process, taking research startup time from days to hours. It also provides researchers with the ability to use traditional frameworks or High Compute (HCP) services, streamlining the process of delivering results. The strong relationship with Microsoft is a cornerstone of 3Cloud's proven success. This year they were awarded Microsoft Partner of the Year across multiple categories, including: Worldwide Winner Migration to Azure Worldwide Winner Solution Assessments US Winner Solution Assessments US Winner Modernizing Applications Worldwide Finalist Analytics Worldwide Finalist Healthcare & Life Sciences 3Cloud was selected from over 3,900 worldwide and 1,800 national partner nominations, for demonstrating excellence in digital innovation and modernizing clients' data estates and applications on the Microsoft Azure platform. About 3Cloud As a top Microsoft services partner focused 100% on the Azure platform, 3Cloud helps clients build, migrate, modernize and manage their applications, infrastructure, data and analytics in the cloud. Founded by Mike Rocco and Jim Dietrich who served over 15 years together at Microsoft, 3Cloud combines a team of highly experienced cloud architects and technologists with a strong network of Microsoft sales and engineering relationships to deliver the ultimate Azure experience for clients. 3Cloud is headquartered in Chicago and serves clients throughout the U.S.

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Former VMware Cybersecurity Leader Tom Kellermann Joins Contrast Security as Senior Vice President of Cyber Strategy

Contrast Security | August 26, 2022

Contrast Security (Contrast), the leader in code security that empowers developers to secure as they code, today announced the appointment of Tom Kellermann, who will serve as the company's Senior Vice President of Cyber Strategy. As a Contrast leader, Kellermann will be responsible for developing and overseeing the company's government and financial sector strategy, which will include advising government agencies, standard bodies, financial institutions, insurers and regulators. In addition, Kellermann will facilitate a new, industrywide approach to sharing strategic, software-layer cyberintelligence. "While there has been some progress to increase the information sharing of cyberintelligence between the private and public sectors, as an industry we are still missing a significant opportunity to really strengthen the collective position against software attacks, One of Tom's personal missions is to work towards the advancement and proactive defense of both the nation's critical infrastructure and financial sector. I believe his addition to the team will help us accelerate the impact of Contrast's offerings and increase our ability to be a great partner in those sectors." Alan Naumann, Chairman of the Board and Chief Executive Officer at Contrast Security Kellermann has more than 23 years of experience, which will be critical as Contrast expands its work with the government and financial sectors. Prior to joining Contrast, he held the positions of Head of Cybersecurity Strategy for VMware and Chief Cybersecurity Officer for Carbon Black Inc. In 2020, he was appointed to the Cyber Investigations Advisory Board for the United States Secret Service and was appointed a commissioner on the Commission on Cyber Security in 2008 for the 44th president of the United States. "In 2022, the digital transformation of organizations has been hijacked due to the surge in application attacks and attacks on APIs. In order to combat growing threats, we must not only shift left in cybersecurity but build security into the entire SDLC [Software Development Life Cycle] in order to defend from within," said Tom Kellermann, Senior Vice President of Cyber Strategy at Contrast Security. "I am proud to join Contrast Security, and Jeff Williams — who I believe is a pioneer in the industry — to lead cyber strategy and drive our mission of protecting code security and ultimately the software that we rely on daily." To find out more about Contrast and its Secure Code Platform, please visit https://www.contrastsecurity.com/platform. About Contrast Security: Contrast Security secures the code that global business relies on. It is the industry's most modern and comprehensive code security platform, removing security roadblock inefficiencies and empowering enterprise developers to write and release secure application code faster. Embedding code analysis and attack prevention directly into software with instrumentation, the Contrast platform automatically detects vulnerabilities while developers write code, eliminates false positives, and provides context-specific how-to-fix guidance for easy and fast vulnerability remediation. Doing so enables application and development teams to collaborate more effectively and to innovate faster while accelerating digital transformation initiatives. This is why a growing number of the world's largest private and public sector organizations rely on Contrast to secure their applications in development and extend protection to cloud and on-premise applications in production.

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Spotlight

Despite a lot of hype around ABM in the B2B tech sector, some marketers are reluctant to launch ABM programs out of a concern that it’s just too difficult. In this short video, Executive Vice President Bill Crowley recommends a more practical approach: TechTarget’s ABM and purchase intent tool, Priority Engine™.

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