Server Virtualization, Security
businesswire | August 11, 2023
Syncro,an all-in-one professional services automation (PSA) and remote monitoring and management (RMM) platform for managed service providers (MSPs), today announces the addition of the newTeam plan for MSPs. Syncro is providing this new premium tier plan to equip growing MSPs with more advanced features and onboarding support that will help them better manage their team’s tasklist and business growth.
The new Team plan is designed for MSPs with multiple technicians and empowers them to organize and automate their workflows how they choose. The plan includes PowerBI reports with in-depth data aggregation and insights, more automation, stronger remote access capabilities, and ticket workflow enhancements offering more management oversight. The Team plan also provides more support convenience, giving MSPs the ability to schedule one on one troubleshooting sessions with Syncro technicians.
The addition of the Team plan allows MSPs to take advantage of features that will help them to solve the challenges that come with managing a growing business efficiently with many technicians and even more clients. This powerful plan offers the following benefits and features:
Enhanced Splashtop: Includes multi-monitor support and multiple techs per session.
Azure AD sync: Seamless integration with Azure AD to enable contact syncing and Microsoft 365 billing automation.
Real-time ticket automations & assignments: Streamlines your service desk operations.
PowerBI integration: Facilitates advanced analytics and business intelligence.
Scheduled database exports: Automatically export your Syncro data to a database of your choosing.
Personalized support and onboarding experience: Enjoy scheduled callbacks for technical issues and implementation experts to help you onboard.
The Team plan is available for $189/user/month. Syncro's current base plan (now renamed as Core) at $139/user/month is still available with all existing features, and at the same price. Both the Core and Team plans offer a no-contract monthly per user price, with unlimited endpoints and access to the entire Syncro platform including PSA/RMM and remote access functionality.
“Syncro’s first priority has been and will always be helping MSPs expand their business – from MSPs who are just starting out to MSPs who are well-established and experiencing rapid growth. The launch of the Team plan and the newest features is a direct result of listening to the needs of our growing partners and just another way we are supporting MSPs and enabling them to be more profitable,” said Emily Glass, CEO of Syncro.
Syncro's all-in-one PSA, RMM, and remote access software helps managed service providers (MSPs) run more efficient and profitable businesses. Pricing is refreshingly simple, with no contracts and flat per user pricing. A technology company with a human heart, Syncro is committed to diversity, inclusion, belonging and fair practices that benefit everyone—from customers and employees to the industry at large.
globenewswire | September 21, 2023
Automox, the leader in AI-powered IT automation, is proud to announce two new capabilities, FixNow and PowerShell Signing. Combined, these new features further extend Automox’s industry-leading automation, speed, and security to enable organizations to act immediately to enforce and audit configuration, remediate vulnerabilities, install or remove software, query devices, and more.
According to a 2019 IT Outage Impact Study, human error was the #1 cause of IT outages in the United States and Canada, and the #3 cause globally. Using FixNow for immediate testing and validation enables IT professionals to confidently automate configuration changes at scale and to minimize the potential for human error.
FixNow runs Automox WorkletsTM immediately at scale across IT environments without a VPN or servers. With a catalog of over 300 automations that span Windows, macOS, and Linux systems, FixNow runs securely in real-time on the devices you choose.
Early-access Automox customers are already confirming the value of FixNow. Matthew Rehm, Director of Information Systems at Methodist Theological School in Ohio said, “[FixNow] made updating some machines so much easier than having to schedule.” And David Thomson, IT Manager, St Andrew's First Aid in the UK said, “I use FixNow when evaluating new Worklets. The capability to execute instantly allows me to see instant results without cluttering up my existing policies.”
“The value of immediate and secure action at scale cannot be overstated. We know time is of the essence, and FixNow lets our users remediate fast,” said Tim Lucas, CEO of Automox. “FixNow is the fastest and most secure way to audit and fix hundreds or even thousands of devices immediately.”
According to a 2020 study by Cisco, PowerShell accounted for more than 33% of critical threats detected on endpoints. Automox PowerShell Signing will ensure script integrity and adherence to security best practices by enabling remote or all script signing to further reduce potential attack surfaces. Whether you automate or immediately execute PowerShell with FixNow, tasks like configuration, software deployment, and patching will be signed.
To ensure the integrity of scripts from Automox and enable IT teams to adhere to security best practices, all PowerShell commands and automations will be self-signed by Automox. Once enabled, organizations can enhance their security posture by disallowing unsigned and potentially malicious PowerShell from running in their environment.
“All Automox customers will be able to opt-in to sign every PowerShell command sent through Automox, so they can be confident that critical endpoint management tasks like configuration updates were unchanged in transit to managed devices,” said Jason Kikta, Automox CISO. “This is a major advance in security for IT teams. Dual-use and fileless PowerShell scripts comprise nearly half of the critical security threats on endpoints.”
FixNow is available to Automox customers today as a free preview, Secure Signing will be made available to all Automox customers shortly.
Automox is the IT automation platform for modern organizations. It makes it easy to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured – without servers or VPNs. Using AI-powered automation, IT professionals can fix critical vulnerabilities faster, slash cost and complexity, and win back hours in their days. Join thousands of companies transforming IT operations into a strategic business driver with Automox.
Virtual Desktop Strategies, Virtual Server Management
businesswire | August 24, 2023
Private wireless pioneer Betacom today announced it has been selected by VMware as one of three inaugural wireless service provider partners to deploy and manage VMware Private Mobile Networks. Aimed at accelerating digital transformation at the edge, VMware, which today announced its latest edge initiatives at VMware Explore 2023 Las Vegas, tapped Betacom to help enterprises reduce the complexity associated with private mobile networks.
“Betacom is an ideal provider partner for VMware’s edge focused innovations and initiatives,” said Saadat Malik, Vice President, VMware Edge Computing. “With their dedication to security, performance, and simplicity, together we can help our customers advance their business and operational goals to not only embrace the Industrial Internet of Things but to do it efficiently and effectively and without additional resources.”
Betacom will seamlessly integrate VMware’s Private Mobile Network offering built on Edge Compute Stack into its existing private network managed service offering 5G as a Service (5GaaS), enabling rapid deployment and effortless management and orchestration of private wireless networks for enterprise clients. Betacom 5GaaS, the industry’s first fully-managed, end-to-end private wireless service, safeguards data by isolating traffic and keeping company data behind the enterprise firewall, by implementing Zero Trust design principles and Betacom AirGap Protection that features a combination of traffic segregation, 3GPP tunneling, encryption and granular access controls. Betacom delivers 24x7, 365 days a year network management from its cloud-based Security and Service Operations Center (SSOC).
The new VMware Edge Compute Stack can support multiple use cases at the edge including deployments in the manufacturing, retail, campus and healthcare sectors for a wide variety of applications. For manufacturing customers, the solution supports software-defined manufacturing, predictive maintenance, inventory management, safety and security. For healthcare customers, it provides support for IoT wearables, smart utilities and surgical robotics.
“We are excited to partner with VMware in support of its latest technology offering, which enables all the edge functions necessary to facilitate Industry 4.0,” said Johan Bjorklund, CEO of Betacom. “Clients are looking for high-performance, low-latency solutions that are ideal for optimizing automation, data collection and the Internet of Things, and that is exactly what VMware Private Mobile Networks is designed to deliver through our partnership.”
Betacom offers the first fully-managed private 5G network service, building on its long history as a wireless infrastructure provider to AT&T, T-Mobile, and Verizon. Founded in 1991 and headquartered in Bellevue, Washington, the company has regional offices throughout the country. Having completed more than 800 large-scale design and deployment projects, Betacom inspires confidence among their customers who have worked closely with them to meet their pressing high-performance connectivity needs. Its secure private 5G wireless service is the first managed service of its kind in the United States.
Virtual Desktop Tools, Virtual Server Infrastructure
businesswire | July 24, 2023
Denodo, the leader in data management, today announced that Estes Express Lines, the largest privately held freight transportation company in North America, has successfully deployed the Denodo Platform to create a data fabric-enabled Logistics Digital Twin to meet their goals of streamlining freight shipping, boosting profits, and creating a simpler and more pleasant experience for its customers, drivers, and internal business users.
Margins in the shipping industry are small and pricing is often based on historical and fairly static pricing models. Due to the significant amounts of data duplication, Estes needed to access all of its internal and cloud-based data sources to deliver real time data consistency, establish a single source of truth, and modernize their data integration efforts to empower business users and improve operational processes. Utilizing the Denodo Platform, Estes Express Lines created a Logistics Digital Twin--a virtual duplicate of every piece of freight passing through their network. This enables the shipping giant to optimize operations and plan pickups, assign deliveries and driver assignments most efficiently, and provide greater visibility to customers.
“In support of modernizing Estes’ existing technology, we were able to create an end-to-end replica of every shipment we bring into our network and make that data available in real time. This allows us to provide our customers with best-in-class access to shipment data and to model changes in how we move freight, which has significantly increased the effectiveness of our internal stakeholders, drivers, and equipment,” said Todd Florence, CIO, Estes Express Lines. “Denodo’s Data Fabric reduces manual data entry tasks and ensures everyone is on the same sheet of music, which has saved us 10% in infrastructure and labor costs by eliminating the need to duplicate and store the data into yet another system.”
Operating a fleet of more than 8,500 tractors and 34,000 trailers, Estes generates roughly 900,000 quotes and 50,000 shipments a day. The Logistics Digital Twin allows the shipping giant to:
Create a chain of custody: a process that tracks the movement of packages by documenting each person who handled it, the date/time it was collected and/or transferred, and when it was delivered, to provide unprecedented insights.
Optimize efficiencies and improve margins: by looking at both costing and pricing models to create more efficient and effective quotes and by reducing claims.
Integrate customer care with operations and sales: to analyze customer scores and perform sentiment analysis to understand trends, adjust offerings, and create a better customer experience.
Model their facilities and routes: to understand where they can add more shipments to improve profitably, find load imbalances, contract appropriately, and plan for spikes.
Remove the need for cumbersome data entry: by tying telematics to IoT and data from third parties so information can be leveraged in real-time.
“As this recent Wall Street Journal article points out, Estes is a great example of how organizations can break down data silos by logically integrating data across multiple collection points so all parties can benefit from real time information and reduce redundancies,” said Ravi Shankar, Senior Vice President and CMO at Denodo. “Truckers don’t sign up to be data-entry clerks and people need to know where their packages are at any given point. Logical data management solutions like the Denodo Platform are quickly solving cumbersome data management and integration issues and are becoming the backbone of how organizations modernize their technology so they can use data to the fullest.”
Denodo is a leader in data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self-service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo’s customers across large enterprises and mid-market companies in 30+ industries have received payback in less than 6 months.