Dialpad | January 12, 2022
Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced the appointment of Prashanti Aduma as the company’s first Chief Information Officer (CIO). With more than 20 years of demonstrated leadership and project management experience at high-growth startups and enterprises, Aduma will play a significant role in advancing the core business systems, data, and security framework in concert with Dialpad’s rapid growth and global scale.
Aduma is a transformative leader who brings deep experience in building world-class IT organizations and driving global strategic initiatives to enable next-generation technologies. Aduma joins Dialpad from Salesforce where she served as Senior Director of Enterprise Services. Prior to Salesforce’s acquisition of Vlocity, Aduma served as Vice President of Business Applications at Vlocity and was responsible for the full suite of front and back-office business applications. Aduma has also held leadership positions at Rodan + Fields, SunPower, and VMware where she led the rollout of major IT and engineering initiatives.
Work as we know it has been forever changed, driving the need for better methods to connect and collaborate. In order to succeed in this new world, businesses need cloud-first, customer-first solutions that can accommodate all forms of communication. As the only truly unified AI-powered enterprise cloud collaboration platform, Dialpad is uniquely positioned to fill this need. I could not be more thrilled to welcome Prashanti Aduma to the Dialpad executive team as we prepare for a tremendous year ahead. She is an insightful leader with a focus on building strong teams and trusted partnerships throughout the organization and with the external community. We have a huge opportunity in front of us and believe when the right people come together — anything is possible.”
Craig Walker, CEO, Dialpad
As CIO, Aduma will play a critical role in ensuring the company is well-positioned through its rapid global expansion. Aduma will lead the business technology group which focuses on digital transformation, establishing industry standards and securing end-to-end business processes through next-generation technology roadmaps, data-driven analytics, automations, security, mergers and acquisitions. In her role, Aduma will focus on creating an integrated operating model providing A+ customer service across all business functions. Beyond her technical acumen and work experience, Aduma is passionate about mentorship, promoting empathetic leadership, and encouraging youth in STEM education.
“Dialpad has the only AI-powered cloud communications and collaboration platform that spans all modes of contact center, unified communications, distributed meetings, and text and team messaging. I could not be more excited to become a member of the amazing team at this important vector point for the company,” said Prashanti Aduma, Dialpad CIO. “This is the perfect time to embark on the digital transformation journey as we scale globally and get the company ready for the public markets.”
Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings, and the world’s most advanced AI-powered contact center — all in one beautiful app. More than 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere including Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork.
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Pentera | April 04, 2022
Pentera, the leader in Automated Security Validation (ASV), today announced its Pentera Labs team discovered two zero-day vulnerabilities. If exploited by threat actors, the critical attack path may result in the ability to disable, disrupt and destroy VMware vCenter managed environments in over 500,000 organizations globally.
The vulnerabilities were reported to VMware by Senior Security Researcher Yuval Lazar and released under CVE-2022-22948 and CVE-2021-22015 with a patch. Pentera Labs’ technical review of the vulnerabilities can be found here. Discovered vulnerabilities require immediate patching to prevent malicious actors from achieving remote access to vCenter and inflicting widespread damage on organizations.
Installed in thousands of organizations worldwide and managing some of their most critical asset and core systems, VMware vCenter Servers are a high-priority target for cybercriminals. Once compromised, the ease and convenience that vCenter offers for managing virtualized hosts in enterprise environments will play into the adversary’s hands, providing centralized access and widespread Impact.
“As part of our daily work, we research the entire enterprise IT attack surfaces, including the exploitability of virtual workload environments such as vCenter and ESXi and discovered zero-day vulnerabilities,” said Alex Spivakovsky, VP of Research at Pentera. “We’re glad to have discovered and immediately disclosed these vulnerabilities to strengthen the defender community and have not seen evidence that malicious actors exploited it at this time.”
Pentera’s interest in VMWare’s vCenter started because of previously reported vulnerabilities, increasing demand from customers and threats observed in the wild, most notably recent reports of a python ransomware strain targeting ESXi. The team will continue to identify potential vulnerabilities within the platform that could affect businesses globally.
Security readiness is not determined by a single vulnerability or the security team’s ability to discover and patch it. Our award-winning security validation platform autonomously emulates the entire cyberattack kill chain and provides peace of mind for security leaders facing a multitude of internal and external attacks.”
Pentera co-founder and CTO, Dr. Arik Liberzon
Pentera is the category leader for Automated Security Validation, allowing every organization to easily test the integrity of all cybersecurity layers, unfolding accurate, current security exposures at any moment, at any scale. Thousands of security professionals and service providers worldwide use Pentera to guide remediation and close security gaps before they are exploited.
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VMware | March 23, 2022
Based on its recent analysis of the Global Blockchain Services space, Frost & Sullivan recognizes VMware with the 2022 Customer Value Leadership Award for creating an enterprise grade-blockchain that allows companies to deploy multi-party applications with a range of popular smart contract languages. VMware is a leading multi-cloud and application technology provider with over 20 years on the market, enabling digital innovation and improving business performance with best-in-class solutions.
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. The company works to harness the next wave of innovation and help solve customers' toughest challenges through disruptive technologies, such as artificial intelligence (AI), blockchain, edge computing, and machine learning.
"Creating a private permissioned blockchain based on Byzantine fault-tolerant state machine replication, VMware's architecture facilitates enterprises to run distributed, multi-party applications in multiple smart contract languages, with network trust and resilience built in," said Nick J. Baugh, Industry Analyst at Frost & Sullivan. "VMware Blockchain thus equips enterprises with a robust and highly efficient platform that does not suffer the main drawbacks of alternative blockchain models. Compared to other blockchain models, such as proof-of-work mechanism, VMware's approach is highly efficient and sustains massive numbers of nodes and data transactions."
Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, focusing on improving the return on the investment that customers make in its services or products. The award recognizes VMware's unique focus on augmenting its customers' value, beyond simply good customer service, leading to improved customer retention and customer base expansion.
Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success.
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Yeahka Limited | June 06, 2022
Hang Seng Indexes Company launched the Hang Seng China Metaverse Index to track the performance of Shanghai, Shenzhen, and Hong Kong-listed companies which has businesses related to the development of the metaverse. The index is aimed at helping investors capture innovative and transformative thematic investment opportunities that may emerge in the Mainland and Hong Kong stock markets. Yeahka continues to explore the metaverse to empower its commercial digitalized ecosystem and is selected as one of the 30 constituents, among other major constituents such as Tencent, NetEase, and Kuaishou.
According to public information, Yeahka had previously launched a coupon cloud platform based on blockchain technology and was included in the fourth batch of national domestic blockchain information services in October 2020. The platform provides merchant solutions for store management, customer acquisition, and traffic attraction, with the blockchain technology-driven advantage of being a tamper-proof traffic attraction mechanism, allowing transparency in customer acquisition paths. In October 2021, Yeahka formally ventured into the metaverse through Yeahka Gaming, empowering the company's ecosystem with metaverse games and exploring the integration of virtual and reality.
The metaverse incorporates a series of cutting-edge technologies such as virtual reality (VR), augmented reality (AR), and artificial intelligence (AI). Users are exposed to a deeper degree of Internet virtualization and a stronger sense of experience and novelty: the communication and interaction in the virtual Internet world of the metaverse closely approximate the real world, and whatever obtained within the metaverse can also be recognized in the real world, blurring the boundaries between online and offline. The development and popularity of Web 3.0 would also support the open and decentralized nature of the metaverse.
Compared with the "read-only" model of Web 1.0 and the model of user-led production and sharing of contents in Web 2.0, the public's vision of Web 3.0 is of a brand-new Internet world that is relatively decentralized, automated, and intelligent. On the premise that personal digital identities, digital assets, and data are completely personal for users, users can truly own their data and their transactions are protected by encryption technology. Therefore, Web 3.0 is considered to have tremendous potential in the future integration of online and offline, and metaverse is a virtual formation that can thrive under Web 3.0.
As a payment-based technology platform, Yeahka has gradually expanded its business from one-stop payment services to merchant solutions and in-store e-commerce services over a period of 10+ years. It has served 7.5 million offline small and medium-sized merchants and reached over 900 million consumers. After the Pandemic, small and medium-sized offline merchants gradually realized the value of digitalization of their operations, and Yeahka has strategically seized this opportunity, launching QR Code ordering, integrated takeaway, and in-store e-commerce services under the "social + recommendation + selective" model, to solve merchants' pain points with smart operations, helping them to revitalize consumers and attract customers.
On the consumer end, Yeahka enables the promotion of merchant brands through private domain and social recommendation marketing, promoting merchants' local lifestyle packages and inspiring consumers' desire to consume in-store. The interaction between merchants and consumers is not restricted to the real world, the combination of the virtual and the real world allows for more diversified interactions between merchants and consumers.
Yeahka believes that, with the rapid development of Web 3.0, the combination of the virtual and the real world is a perfect area for Yeahka to involve in. Its social recommendation properties and the interactive nature between the virtual and the reality can empower the business ecosystem of Yeahka, adding more possibilities for the in-store e-commerce business and merchant solutions.
Based on this, Yeahka Gaming launched the Year of the Tiger AR game during the Chinese New Year of the Tiger, and the game eventually had an exposure of more than 40 million times in the WeChat ecosystem, and the daily average WeChat index of related keywords was over 10,000, with the peak value exceeding 50,000. The community feedback on the game was also positive with the participation rate through sharing reaching over 26.6%, and the new customer acquisition rate through sharing was 50.1%.
This further proves that the path of empowering merchants and consumers through the metaverse is viable and that Yeahka will continue to explore how to use "meta-universe + Web 3.0" to empower its business ecosystem.
It is said that Yeahka will next launch a 3D store operation simulation game for consumers, in which players can build their own islands and operate stores related to real merchants on the islands; players can also visit each other and interact with businesses on the islands, breaking the barriers between the virtual and the reality through in-store incentives to achieve social media recommendation marketing and traffic attraction for the in-store e-commerce business of Yeahka.