Optanix Launches Monitoring Platform From Internal Software Offering

Service assurance software provider Optanix unveiled its first standalone monitoring and analytics platform. The platform provides hybrid IT infrastructures with full-stack monitoring, root cause analysis, service monitoring, and remediation and management. It will be available in January. Optanix was spun off from professional services and value-added reseller ShoreGroup in 2016. Historically, Optanix has been a managed service provider (MSP) that delivers managed voice, contact center, and traditional routing and switching services to its customers. Recently, however, the company pivoted to begin selling the technology and services that it has been using internally to deliver its managed services.