Q&A: Cloud Services Offer Retailers New Competitive Edge

The retail industry poses a unique IT challenge when it comes to providing services to an enterprise-scale operation that spans a vast landscape. In addition to the systems that manage basic business needs, retailers look to technology to help them be competitive at a time when brands such as Toys “R” Us and Sears have shown that no one is invulnerable.Part of that competitive edge might be found through cloud-based services, according Google Cloud’s Pravin Pillai, global head of industry solutions for retail. He sat down with InformationWeek at the National Retail Federation’s Big Show conference in New York to discuss ways that his company and its partners offer retailers options to adopt new tech-drive strategies.