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Service Express Acquires iTech Solutions Group and iInTheCloud

Service Express Acquires
Service Express, a leader in global data center and infrastructure solutions, announces the acquisition of managed services provider iTech Solutions Group and cloud hosting provider iInTheCloud. The acquisitions bring expanded IBM-specific offerings and IBM Gold Business Partner status to Service Express customers in the U.S. This deal replicates the company's existing IBM services, expertise and IBM Gold Business Partner status in the U.K. to bring comprehensive solutions to customers internationally.Based in Connecticut, iTech has over 20 years of experience offering expert solutions as an IBM Gold Business Partner. The company has worked alongside financial services, manufacturing and retail organizations, helping customers leverage IBM i infrastructure strategies. The acquisition of iTech brings a team of certified technical consultants, IBM i system administrators and skilled technicians with a deep understanding of IBM Power® Systems.

At iTech, we take pride in our dedication to the success of our people and customers, said Pete Massiello, President of iTech Solutions Group. Joining Service Express gives us the ability to expand our service offerings to existing and new customers, which was challenging as a smaller organization. I'm looking forward to working with the Service Express team to create synergy and bring our solutions to more companies around the globe.

In addition to hardware solutions, consulting and managed services, iTech provides customers with IBM i cloud hosting solutions by utilizing iInTheCloud infrastructure. iInTheCloud is a cloud hosting provider with Tier III data centers built on IBM Power Systems to deliver secure, scalable and resilient solutions for companies running IBM i, AIX and PowerLinux.

iInTheCloud allows organizations to host production, test, development or replicate environments to support disaster recovery and business continuity. The company's Michigan-based data centers grant companies access to redundant power, cooling and communication feeds ensuring environments are highly available.

"My focus has always been on creating flexible, reliable, and scalable solutions for IBM i and Power System customers around the Midwest," said Larry Bolhuis, Co-President of iInTheCloud. "With Service Express' headquarters only minutes from our data centers, the company has been the go-to service provider for many of our customers, as well as for iInTheCloud since its inception. I'm excited to expand our support options and capabilities for our new and existing customers."

Service Express offers an extensive portfolio of solutions, including data center maintenance, managed and infrastructure services designed to help customers maintain and evolve their digital IT strategies.

"The acquisition of iTech and iInTheCloud accelerate the expansion of our managed and infrastructure service offerings to the U.S., We anticipate strong company growth as we continue to broaden and diversify our solutions, bringing a wider portfolio of services to customers in the U.S. and U.K."

-Ron Alvesteffer, President and CEO of Service Express

About Service Express
Service Express is an industry-leading data center solutions provider specializing in global multivendor maintenance, hybrid cloud, managed and infrastructure services, hardware solutions and more. Companies around the globe trust Service Express to deliver reliable end-to-end support. Service Express' flagship technology, ExpressConnect®, helps IT teams automate support with monitoring, ticketing, integrations and account management. For more information, visit serviceexpress.com.

About iTech Solutions Group
iTech Solutions, an IBM Gold Business Partner, helps organizations get the most performance, utilization and return on investment from existing or new IBM Power® Systems running IBM i, while ensuring critical business data is secure. Offerings include IBM Power Systems and storage, managed administration and OS subscription services, IBM i cloud hosting, OS Upgrades, PTF maintenance, HMC and FSP Upgrades, security assessments and remediation, HA replication solutions, DR testing, tape and disk encryption, virtual tape libraries, and more. For more information, visit itechsol.com.

About iInTheCloud
iInTheCloud specializes in IBM i cloud hosting solutions by leveraging IBM Power® and IBM Flash Systems in its Tier III data centers. The company works alongside organizations to deliver secure, scalable and resilient solutions to meet specific system requirements. With iInTheCloud's secure cloud, companies can consolidate workloads, increase server utilization, reduce capital costs, lower management costs, virtualize and provision memory, processor, and I/O resources. For more information, visit iinthecloud.com.

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Leostream Enhances Security and Management of vSphere Hybrid Cloud Deployments

Business Wire | January 29, 2024

Leostream Corporation, the world's leading Remote Desktop Access Platform provider, today announced features to enhance security, management, and end-user productivity in vSphere-based hybrid cloud environments. The Leostream platform strengthens end-user computing (EUC) capabilities for vSphere users, including secure access to both on-premises and cloud environments, heterogeneous support, and reduced cloud costs. With the Leostream platform as the single pane of glass managing EUC environments, any hosted desktop environment, including individual virtual desktops, multi-user sessions, hosted physical workstations or desktops, and hosted applications, becomes simpler to manage, more secure, more flexible, and more cost-effective. Significant ways the Leostream platform expands vSphere’s capabilities include: Security The Leostream platform ensures data remains locked in the corporate network, and works across on-premises and cloud environments, providing even disparate infrastructures with the same levels of security and command over authorization, control, and access tracking. The Leostream platform supports multi-factor authentication and allows organizations to enforce strict access control rules, creating an EUC environment modeled on a zero-trust architecture. Multivendor/protocol support The Leostream platform was developed from the ground up for heterogeneous infrastructures and as the connection management layer of the EUC environment, the Leostream platform allows organizations to leverage vSphere today and other hypervisors or hyperconvergence platforms in the future as their needs evolve. The Leostream platform supports the industry’s broadest array of remote display protocols, including specialized protocols for mission-critical tasks. Consistent EUC experience The Leostream platform enables IT to make changes to the underlying environment while ensuring the end user experience is constant, and to incorporate AWS, Azure, Google Cloud, or OpenStack private clouds into their environment without disruptions in end-user productivity. By integrating with corporate Identity Providers (IdPs) that employees are already familiar with, and providing employees with a single portal they use to sign in, the Leostream platform offers simplicity to users too. Connectivity The Leostream Gateway securely connects to on-prem and cloud resources without virtual private networks (VPNs), and eliminates the need to manage and maintain security groups. End users get the same seamless login and high-performance connection across hybrid environments including corporate resources located off the internet. Controlling cloud costs The Leostream Connection Broker implements automated rules that control capacity and power state in the cloud, allowing organizations to optimize their cloud usage and minimize costs, such as ensuring cloud instances aren’t left running when they are no longer needed. The Connection Broker also intelligently pools and shares resources across groups of users, so organizations can invest in fewer systems, reducing overall cost of ownership. “These features deliver a streamlined experience with vSphere and hybrid or multi-cloud resources so end users remain productive, and corporate data and applications remain secure,” said Leostream CEO Karen Gondoly. “At a time when there is uncertainty about the future of support for VMware’s end-user computing, it’s important to bring these options to the market to show that organizations can extend vSphere’s capabilities and simultaneously plan for the future without disruption to the workforce.” About Leostream Corporation Leostream Corporation, the global leader in Remote Desktop Access Platforms, offers comprehensive solutions that enable seamless work-from-anywhere environments for individuals across diverse industries, regardless of organization size or location. The core of the Leostream platform is its commitment to simplicity and insight. It is driven by a unified administrative console that streamlines the management of users, cloud desktops, and IT assets while providing real-time dashboards for informed decision-making. The company continually monitors the evolving remote desktop landscape, anticipating future trends and challenges. This purposeful, proactive approach keeps clients well-prepared for the dynamic changes in remote desktop technology.

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