Digi International | October 17, 2022
Digi International a leading global provider of Internet of Things (IoT) connectivity products and services, today announced the launch of its Digi SAFE™ all-in-one connectivity solution for public safety and transportation agencies. The Digi SAFE connectivity solution, which will be showcased at the International Association of Chiefs of Police (IACP) Annual Conference and Expo, is purpose-built, secure, and suited for widespread deployment by emergency services organizations of all sizes and budgets.
At its core, Digi SAFE features Digi Remote Manager as the command center of an intelligent public-safety network that enables IT support teams to remotely monitor, manage, and update field devices. It facilitates rapid deployment, provides location data visibility, and ensures the devices have the latest software & security updates.
Digi provides several router options for emergency professionals, including the new Digi TX40 5G. Encased in a hardened enclosure, the Digi TX40 5G is designed from the ground up to achieve next-generation 5G performance for public safety. Rugged and rated for extended operating temperatures, Digi TX40 5G incorporates Ethernet, Wi-Fi, serial, USB, dual SIMs, and other features to enable a complete Vehicle Access Network (VAN). The Digi TX40 will be available in the Spring 2023.
Secure Mobility Powered by Radio IP
With its Digi TX40 5G router, the Digi SAFE security solution is empowered by Radio IP, a leading CJIS compliant Mobile VPN provider and enables IT administrators from multiple agencies to securely share one system within a single operating platform. The highly resilient application and session persistence helps ensure constant connectivity enabling greater support for first responders in the field with mobile encryption and reliable data access, keeping officers and citizens safer, while minimizing response times.
In addition to the benefits of Radio IP’s Mobile VPN, Digi TX40 5G meets the U.S. government cybersecurity FIPS 140-2 standard and leverages Digi TrustFence® to ensure security compliance throughout the network.
Options for Police and Emergency-Service Operations
“With a commitment to delivering the most advanced connectivity solutions for public safety, emergency services, and transportation, we are proud to unveil Digi SAFE at this prestigious law-enforcement event,” said Kinana Hussain, Digi’s Vice President of Product Management. “In response to the tremendous challenges faced by field officers in keeping individuals and communities safe, Digi focuses on advanced, secure, and always-on solutions to help agencies realize the benefits of their digital transformation initiatives. Our software-centric solutions with reliable purpose-built devices are why customers continue to trust Digi.”
Along with radios for voice communication, public safety vehicles are equipped with dash cameras, body cameras, license-plate readers, eTicket systems, and mobile data computers that create a profusion of data streams from the field. These streams, particularly real-time video, provide critical situational awareness for dispatchers, command staff, and officers at the scene of a public-safety incident. The volume and complexity of data flowing to and from public-safety vehicles is constantly growing and requires relentless, always-on connectivity.
Several wireless carriers offer networks for public safety agencies. These networks ensure critical voice, text, and data communications so that every first responder vehicle can communicate with dispatchers, hospitals, and one another without interruption or delay. Digi TX cellular routers for public safety are certified for emergency services use with all major U.S. carriers. Digi SAFE solutions are available in both 4G LTE models and 5G models with 5G/4G LTE dual connectivity. In 5G cellular routers with 5G/4G LTE dual connectivity, the device seamlessly switches between 5G and 4G LTE connections without interruption and without loss of data.
About Digi International
Digi International is a leading global provider of IoT connectivity products, services, and solutions. It helps companies create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. Founded in 1985, Digi has helped customers connect more than 100 million things and counting. For more information, visit www.digi.com.
About Radio IP Software
A global leader in mobile communications, Radio IP Software offers a portfolio of innovative Mobile Virtual Private Network and mobile security solutions. Its award-winning services helps overcome the performance, security, connectivity, and roaming challenges associated with wireless networks to achieve faster response times.
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Exoprise | September 12, 2022
Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity.
According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions.
As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company."
Exoprise customers achieve superior ROI with their DEM investment by:
Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system.
Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades.
Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points."
Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable.
Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half.
Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality.
"Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel.
"Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market."
Exoprise CEO Jason Lieblich
Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics
Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.
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Verge.io | September 14, 2022
Verge.io, the company with a simpler way to virtualize data centers, and Dallas Digital Services, an IT solutions provider for enterprises and government agencies, today announced an agreement to offer Verge.io’s virtual cloud software stack as a simple, cost-effective alternative to build, deploy and manage virtual data centers.
With Verge-OS software, Dallas Digital enables virtualized data centers for its clients with greater savings and efficiencies. Verge-OS abstracts compute, network, and storage from commodity servers and creates pools of raw resources that are simple to run and manage, creating feature-rich infrastructures for environments and workloads like clustered HPC, ultra-converged and hyperconverged data centers, DevOps and Test/Dev, compliant medical and healthcare, remote and edge compute including VDI, and multi-tenant private clouds.
“Legacy virtualization platforms require many different SKUs, with complex pricing schemes and significant API integration to build out a virtualized data center, especially at scale,” said Howie Evans Vice President Dallas Digital. “We are pleased to be able to offer Verge-OS as a way to deliver a virtual data center experience but in a secure, hardware-efficient system that can scale compute, memory, and storage resources as needed.”
“Recent M&A activity is causing enterprises to look for alternatives to legacy systems, and partnerships with solution providers like Dallas Digital are an ideal way to bring these customers a modernized virtualization platform for the way organizations work today, Verge-OS is not only simpler to configure and run, it’s simpler to buy, and simpler for Dallas Digital to support.”
Yan Ness, CEO at Verge.io
Verge-OS is an ultra-thin software—less than 300,000 lines of code—that is easy to install and scale on low-cost commodity hardware and self-manages based on AI/ML. A single license replaces separate hypervisor, networking, storage, data protection, and management tools to simplify operations and downsize complex technology stacks.
Secure virtual data centers based on Verge-OS include all enterprise data services like global deduplication, disaster recovery, continuous data protection, snapshots, long-distance synch, and auto-failover. They are ideal for creating honeypots, sandboxes, cyber ranges, air-gapped computing, and secure compliance enclaves to meet regulations such as HIPAA, CUI, SOX, NIST, and PCI. Nested multi-tenancy gives service providers, departmental enterprises, and campuses the ability to assign resources and services to groups and sub-groups.
About Dallas Digital Services
Founded in 1996, Dallas Digital Services began as an on-site service provider for enterprise companies and has developed into a highly recognized solution provider for mission critical and high availability solutions. It is a relationship-driven IT solutions provider, offering best-of-breed technology and services for enterprise organizations as well as public-sector entities. It offers strategic services, technical expertise, and sales support to enable clients to maximize the value of their data center investments. Based on each customer's unique objectives and IT environment, Dallas Digital can assess, architect, implement, and manage solutions that improve current technology performance.
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VyOS Networks Corporatio | September 21, 2022
VyOS Networks Corporation, the company that develops the VyOS Network Platform and provides support services, announced today that it was featured as a challenger and a fast mover in GigaOm Radar for network operating systems reports for SMB, enterprise and cloud/managed service provider segments. The full report is available to everyone interested upon request.
"We are proud to get featured in GigaOm Radar reports this year again. We are glad that our effort to provide our customers with a stable and feature-rich platform is recognized,"
Yuriy Andamasov, VyOS Networks Corporation CEO
"There is more to VyOS than market reports cover, however. GigaOm Radar makes a comparison of products where their use cases overlap. Still, VyOS also covers unique use cases that other vendors don't, such as custom embedded hardware support and modification of VyOS itself," adds Daniil Baturin, VyOS Networks Corporation CTO.
VyOS is an open-source network operating system. Its slogan is "a universal router" because it supports multiple deployment scenarios and roles: bare-metal hardware from small boards to large servers, all popular virtualization platforms including VMware, KVM, and Microsoft Hyper-V, and multi-cloud support for major hyperscalers like Amazon Web Services, Microsoft Azure, Google Cloud and Oracle Cloud Infrastructure.
VyOS supports multiple dynamic routing protocols via FRRouting, various VPN protocols, and other network routing and security features, available through a unified stateful CLI and an HTTP API for management automation.
About VyOS Networks Corporation
VyOS Networks Corporation is a company started by the VyOS open-source project founders and maintainers to provide services for it and ensure sustainable development.