SiriusDecisions Expands Benchmarking Performance Capabilities and Global Coverage

SiriusDecisions | July 10, 2017

SiriusDecisions has expanded its core industry benchmark database, the SiriusIndex™, the only one of its kind in the b-to-b industry, with new metrics across four major categories, including readiness, activity, output and results, and offered its clients unparalleled access to data from their peers with the introduction of its new Command Center™ platform. Now commercially available, it will enable business leaders to drive strategic and tactical changes informed by insights, best-in-class frameworks, readiness and performance metrics, and peer comparisons with the data, and qualitative guidance from SiriusDecisions analysts they know they can trust. With the data to support a variety of decisions from investments and organizational structures, to strategy development and process design, SiriusDecisions’ Command Center™ helps marketing, sales and product leaders realize competitive advantages, ensure smarter allocation of budget and human resources, and respond more nimbly to specific situations and opportunities.“We have made a major investment in data collection, analysis and the reporting engine fueling our client delivery portal called the SiriusDecisions Command Center™, which provides real-time access to more than 750 b-to-b industry metrics at your fingertips,” said Bruce Brien, Chief Technology Officer of SiriusDecisions. “The new platform will empower leaders to move quickly to energize their organizations’ performance and seize opportunities, with wiser organizational investment and resource allocation.”

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As VMware vCenter has become the most popular tool to manage VMware vSphere ESXi hosts and virtual machines (VMs), customers have deployed vCenter in many networks, such as local area network (LAN) with high-bandwidth and low-latency links, and wide area network (WAN) with low-bandwidth and high-latency links. Deploying vCenter in a remote offices and branch offices (ROBO) environment is a representative use case for customers who have ESXi hosts distributed over large geographical distances. These customers choose to centralize the management of ESXi hosts and VMs by keeping only one vCenter and configuring it to manage ESXi hosts over WAN.


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Velocity MSC Leadership Says its Remote Workforce is Here to Stay

Velocity, A Managed Services Company | June 15, 2022

Velocity, A Managed Services Company that provides IT managed services through network management, voice and data connectivity, along with digital media displays and advertising networks, recently announced that the company will continue to allow its employees to work remotely as part of its continued employer of choice strategy, with the exception of essential workers who are part of repair and supply chain operations. "As we continue to evolve our strategy around being an employer of choice, it was obvious that we could either fight against this post-covid remote work movement by bringing employees back in the office or embrace and seek to thrive in it. Remote work is now part of who we are, not something we do in response to the pandemic. We have an amazing group of talented people at Velocity. Why would we push them out the door to work somewhere else? We want to retain our current talent and provide them with flexibility, and we do that by letting them work from home," Mark Walker, President and COO of Velocity Velocity made this announcement to its employees just days before the recent article posted in The New York Times, stating that some companies are still trying to hang on to the normalcy of working in an office pre-pandemic. These organizations generally assert that returning to the office is critical to preserving organizational culture. Still, employees have expressed a desire to keep the flexibility offered by remote work because their lives and priorities have shifted. Remote work is and will continue to be a key element of Velocity's employee value proposition. This continued direction will consist of changes to strategies the company has in place, from a short-term to a long-term strategy. "I want team members to understand this is not a new Covid position that we will revisit every few months. Covid may have launched this new way of thinking about work, but it is no longer the driver of our remote work strategy – it's our team members," added Walker. "We will continue to adapt finding creative ways to thrive in this new remote workforce era," said Walker. Velocity plans to do this by continuing to invest in tools to increase the effectiveness of remote work, such as enhanced virtual training and onboarding, managing productivity, and new ways of working that include remote team and culture building. "This is not to say we would never be in the office. We will have company and team-building events on-site. We will still have a place for team members to come into the office if they choose as we have many employees who enjoy the in-person experience; we will also support this." The company will revamp its real estate portfolio in Toledo, Ohio, to embrace this combined remote and on-site workforce by consolidating the campus headquarters into its new 100,000-square-foot building near the airport at 11300 Crosswinds Drive. This will allow its on-site teams to be in the same building, truly fostering a One Team ethos. At the start of the pandemic, Velocity had a small number of remote workers. As a young and growing company, its leadership team knew that it needed to make some cultural changes to continue growing. The surprise onset of Covid-19 accelerated this process, forcing Velocity to quickly revolutionize its culture and technology in ways that went beyond its original plans. In 2020, Velocity shifted 90 percent of its workforce to remote within a matter of weeks. Over the past 17 years, Velocity has transformed from a regional telecommunications outfit to a full-scale managed service provider for Fortune 500 companies. Despite the challenges of the pandemic, Velocity has continued to broaden its service offerings to include industry-leading VoIP and data services, digital signage, and a full array of hospitality services. ABOUT VELOCITY MSC Velocity delivers customized IT managed services such as IT support, network management, voice and data connectivity, multinational data networking, on-site repairs and service, field project rollouts and implementations, free-to-guest TV and Wi-Fi solutions, digital signage and DOOH media solutions, and more in the retail, hospitality, healthcare, and entertainment industries. Velocity is a privately held company with approximately 550 employees, 13 redundant data centers, 5,500+ certified technicians throughout the U.S., and 450 carrier agreements and is a CLEC in all 50 states.

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VMware Named a Leader in the 2022 Gartner Magic Quadrant™ for Unified Endpoint Management for Fifth Year in a Row

VMware | August 19, 2022

VMware, Inc. announced it has been positioned by Gartner, Inc. as a Leader in the 2022 Magic Quadrant for Unified Endpoint Management (UEM). This is the fifth consecutive year Workspace ONE – a core technology supporting unified endpoint management requirements that is part of VMware’s Anywhere Workspace - has been named a Leader in the Gartner Magic Quadrant for unified endpoint management. In addition, VMware received the highest product scores in the 2022 Gartner Critical Capabilities for Unified Endpoint Management Tools report across all four defined Use Cases – Security-Centric Management, Remote Worker, Modern Windows Management, and Non-Standard PC. “Today’s workforce faces key challenges like fragmented security, operational complexity and subpar experiences, In our view, this recognition validates our mission to enable employees to work from anywhere more securely and without friction, while supporting our customers’ most pressing priorities including workplace modernization, zero trust security, a great digital employee experience and profound time and cost savings.” Shankar Iyer, senior vice president and general manager, End-User Computing, VMware About VMware Anywhere Workspace and Workspace ONE VMware Anywhere Workspace is an integrated platform that enables employees to work from anywhere with more secure and frictionless experiences. It brings together all the necessary solutions into a single experience for IT and employees, including Unified End-point Management with Workspace ONE UEM, desktop as a service (DaaS) with Horizon, Digital Employee Experience (DEX), and Workspace Security. Workspace ONE UEM provides a comprehensive solution that enables companies to manage and better secure any device across all platforms. This UEM platform gives IT teams control over the highly diversified device deployments found in so many organizations today, while ensuring enterprise security at every level. Standout features include: Manage Every Endpoint on Every Platform: Manage and secure all devices (mobile, desktop, special-purpose, etc.) and apps (native, SaaS, virtual, etc.) at scale with a single powerful solution by taking advantage of modern, cloud-native efficiencies. Intelligence to Enlighten and Automate: IT teams get real-time visibility into the entire technology environment with Workspace ONE Intelligence, enabling informed, data-driven decisions. Proactive analytics help IT with faster resolution of issues that can negatively impact the overall digital employee experience (DEX) and security. Using the no-/low-code automation framework of Workspace ONE Freestyle Orchestrator, admins can automate routine and complex processes to minimize manual tasks for the IT team. Consistent Employee Experience: Employees work effectively on the go by providing a self-service unified app catalog that is consistent in look, feel, and function across all devices and platforms. The self-service digital workspace provides secure, single sign-on (SSO) access to all apps, actionable notifications, corporate communications, and support resources – all at one touch. Built-in per-app tunneling secures sessions even with apps behind a firewall. Automated Out-of-the-Box Device Onboarding: New devices register over the air during initial power-up with customizable configuration tools like Windows Drop Ship Provisioning, automated device enrollment with Apple Business Manager, zero-touch enrollment of rugged devices, and more. Admins can easily set up and customize the imageless configuration of work profiles such as email, VPN, Wi-Fi, apps, content, intranet sites, and other back-end resources. This gives employees immediate access to email, apps, and data within minutes of device startup, all of which ensures immediate user productivity and a positive employee experience no matter where the user is located. About VMware VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda.

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C3 Complete to Provide IT and Managed Services Across iM Critical’s Expanding Data Center Footprint

C3 Complete | June 23, 2022

C3 Complete, an award-winning technology service provider, and iM Critical, a data center and IT services company shaping the future of IT infrastructure, are pleased to announce the formation of a strategic partnership. Customers of iM Critical’s data centers will immediately gain access to C3’s extensive suite of technology services, and customers of C3 will benefit from the ultra-modern capabilities of iM Critical’s facilities. The combined services of these two companies will enable agile, turnkey solutions and provide next-generation IT results. Available initially in Miami and Pittsburgh, this partnership will expand to additional high-value markets in 2023. C3’s hybrid cloud services, available in all iM Critical facilities, includes Infrastructure, Desktop, Backup, Storage, and Disaster Recovery as a Service. Each iM Critical facility will also feature C3 Complete’s low-latency, high-speed, cloud on-ramp, data center interconnects, and premium multi-carrier Internet access solutions. For those organizations seeking a turn-key IT experience, iM Critical clients can select from a full suite of Managed Services, Network Engineering, Voice and Collaboration, and Information Security solutions provided by C3 experts. iM Critical recently acquired a premier hyper-connected data center in Miami, FL, with over 100,000 square feet of configurable colocation space and disaster recovery office suites and is repositioning the facility with a number of upgrades, all backed by sustainable advantages like on-site renewable power and unconstrained space and power. Strategically located outside of the 100-year floodplain and hurricane evacuation zones, iM’s Miami facility features a gated campus, 24x7 security, multiple independent utility power feeds and a Category 5 hurricane rating. Another iM Critical facility, an HPC-capable campus located in Pittsburgh, PA, offering the same extensive range of advantages, is slated to open in Q3 of 2022. As part of the Miami facility upgrades, C3 and iM Critical are deploying a highly secure, purpose built, Network Operations Center (NOC) / Security Operations Center (SOC). The state-of-the-art NOC/SOC will be staffed 24x7 and will offer deep monitoring, early detection and mitigation, and incident management and response services. “The iM Critical team brings an incredible amount of experience and strategic vision to the evolving data center market, and we could not be more excited about our partnership with them, We believe that the union of their modern facilities and our services capabilities will make C3 and iM Critical the go-to choice for customers and partners looking to achieve digital transformations with ease, efficiency and security.” Rick Mancinelli, CEO of C3 Complete “We are so pleased with our Miami acquisition, and with the improvements we are making, and are looking forward to providing a new level of security, reliability and interconnection to the Miami colocation market. We continually strive to look beyond those table stakes to understand where the market is going and how we can meet those needs for customers,” commented Michael Roark, CEO of iM Critical. “Partnering with C3 further enables our ability to become the premier single-source provider of end-to-end IT infrastructure solutions in the markets we serve, keeping iM, C3 and our customers ahead of a challenging, changing technology landscape.” About C3 Complete C3 is an award-winning technology consultancy headquartered in Delray Beach, Florida. Since 2009, we’ve delivered in-house, relationship-focused, outcome-driven solutions to hundreds of happy clients nationwide. C3 currently owns and operates a geo-diverse VMware Cloud Verified infrastructure that provides high-performance, secure, and compliant Infrastructure, Virtual Desktops, Backup, and Disaster recovery solutions. C3 also operates a state-of-the-art Cisco BroadWorks powered Hosted PBX, UCaaS and CCaaS platform as well as a nationwide SD-WAN network based on VMware’s industry-leading technologies. C3 maintains an extensive list of wholesale carrier relationships for connectivity and has a broad portfolio of technology-related authorizations and certifications. C3’s expert team of certified network engineers design and implement complex solutions and its bilingual service center is available for support 24×7. About iM Critical iM Critical is shaping the future of data centers, providing colocation with deep insight into IT managed service offerings and a specialization in High-Performance Computing (HPC). iM’s service platforms include Colocation, HPC, Cloud, Storage aaS, Network, 24/7 IT NOC Services with premier DR aaS, Cloud Connect, Data Security and IT Transformation aaS solutions. iM Critical provides access to strategic carrier-neutral networks and cloud onramps, risk mitigation, continuous uptime, and data security to deliver quality and sustainable innovation, saving customers time, money and resources.

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Fortinet is the Fastest Growing ZTNA Vendor, Customers Highlight the Benefits of Fortinet Universal ZTNA

Fortinet | August 18, 2022

Fortinet a global leader in broad, integrated and automated cybersecurity solutions, today announced accelerated momentum of Fortinet Universal ZTNA and its ability to provide secure access for any user anywhere, whether they are remote or in the office. In fact, according to the latest Gartner report on enterprise network equipment market share, Fortinet is among the highest five global ZTNA vendors, with the fastest growing revenue of any vendor quarter-over-quarter from 4Q21-1Q22 and year-over-year from 1Q21-1Q22.1 Fortinet attributes this growth to its differentiated approach to ZTNA that supports secure application access for any user in any location, lower total cost of ownership, more seamless transition from VPN, and integration with the Fortinet Security Fabric, including Fortinet Secure SD-WAN. ZTNA emerges as a top solution to implement Zero Trust principles Organizations of all sizes are adopting Zero Trust as a corporate security strategy to enable digital acceleration, support remote and hybrid work, and reduce risk. According to Gartner, “60% of organizations will embrace Zero Trust as a starting point for security by 2025. More than half will fail to realize the benefits.”2 While transitioning from implicit trust to an explicit Zero Trust model is a top strategic concern, most organizations – over 80% according to a January 2022 Zero Trust survey from Fortinet – have found it difficult to execute. ZTNA has emerged as a top technology adopted by organizations as a first step to implementing zero trust principles to the corporate network. Secure access for any user anywhere with Fortinet Universal ZTNA At an increasing rate, organizations seeking to reduce their risk profile by building a zero trust architecture are turning to Fortinet Universal ZTNA. Key benefits of Fortinet’s solution include: Consistent user experience in all work locations: Unlike cloud-only ZTNA, Fortinet Universal ZTNA delivers universal enforcement and the same user experience and security policies whether employees are located in densely populated offices, working remotely from home, or on the road. Easy transition from VPN to ZTNA: Because VPN and ZTNA are managed by the same integrated client from Fortinet FortiClient organizations can transition application access seamlessly and at their own pace. Existing Fortinet customers can immediately access ZTNA: Customers with existing FortiGate and FortiClient investments already have what they need to start applying Fortinet Universal ZTNA, an unlicensed feature. ZTNA integrated with SD-WAN: Fortinet is the only vendor delivering ZTNA, SD-WAN, and enterprise-grade security that is integrated by a single operating system to more effectively support secure application access and application steering. All three SD-WAN for connectivity, ZTNA for secure access, and enterprise-grade security for traffic inspection and protection can be configured, orchestrated, and managed using the same centralized console. Powerful networking and security convergence enabled by FortiOS everywhere: With Fortinet Universal ZTNA, Fortinet continues its legacy of delivering solutions that converge networking and security across its FortiGate platform. This convergence is powered by a single operating system—FortiOS—across all FortiGate form factors, including appliances, virtual machines, container solutions, SASE, and cloud deployments, to deliver coordinated security policies and consistent user experience. “Fortinet Universal ZTNA delivers the most complete support for work-from-anywhere by delivering a universal approach to ZTNA that is consistent on-prem, in the cloud or as a service via SASE. Because cloud-only ZTNA solutions aren’t able to adequately support in-office workers and do so at a high cost, we’re seeing an increasing adoption of Fortinet Universal ZTNA to support today’s hybrid workforce.” John Maddison, EVP of Products and CMO at Fortinet Customer and Partner Validation of Fortinet Universal ZTNA Organizations around the world rely on Fortinet Universal ZTNA to improve secure access to applications. Current Fortinet customers highlight the value of Fortinet’s offering: “We are drawn to Fortinet Universal ZTNA because it will allow us to control application access for both on-campus and remote users. Having ZTNA on-prem and in the cloud means we’re able to better ensure our hybrid workforce has access to the applications they need while keeping our network more secure and easier to manage and control with less resources. The ability to use the Fortinet gear we already have to apply ZTNA enforcement is really appealing.” - Tal David, Networking and Security Global Manager at Sapiens “We’re currently migrating away from our existing VPN solution to FortiClient with connections through our FortiGates. Because Fortinet delivers several security capabilities from a single agent, we will be removing multiple other security agents. And because the ZTNA agent is a part of FortiClient, we will more easily control our shift from traditional VPN to an easier to manage ZTNA with a more seamless end-user experience. Being able to implement granular control of user-to-application access at our own pace will make a big difference in our plans to reduce security risk in our network.” - JP DiCicco, IT Infrastructure Operations Manager at RES Americas “We were really attracted to the Security Fabric concept of the Fortinet solution and how those products all talk to each other and react in real-time based on their observance of threats. That along with the common management interface for the whole suite of products made it a really easy decision for us. Because of the integrated nature of Fortinet’s products, adding on ZTNA to further improve our security posture with granular access control is seamless.” - Colby Cousens, IT Director at Town of Danvers, Massachusetts Fortinet’s partners are also leveraging Fortinet Universal ZTNA to support their customers: “Fortinet’s dedication to consistently converging networking and security via FortiGate allows us to deliver immense value to customers. Having access to next-gen firewalling, SD-WAN and ZTNA all in one location and on one operating system that’s consistent whether on-prem, in the cloud, or as a service means easier management, better user experience, and a higher security posture.” - Marc Jabian, Cybersecurity Practice Manager at Netsync About Fortinet Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 580,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.

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Spotlight

As VMware vCenter has become the most popular tool to manage VMware vSphere ESXi hosts and virtual machines (VMs), customers have deployed vCenter in many networks, such as local area network (LAN) with high-bandwidth and low-latency links, and wide area network (WAN) with low-bandwidth and high-latency links. Deploying vCenter in a remote offices and branch offices (ROBO) environment is a representative use case for customers who have ESXi hosts distributed over large geographical distances. These customers choose to centralize the management of ESXi hosts and VMs by keeping only one vCenter and configuring it to manage ESXi hosts over WAN.

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