VMware Announces Plans to Expand Costa Rican Operations

Nearshore Americas | October 16, 2019

Costa Rica is a strategic location for VMware, especially because of its talent sophistication and a large number of processes that are developed locally and delivered to global markets,” said Daniel Bolaños, who also serves as VMware Costa Rica Country Manager and Chief Financial Officer.

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Red Hat Introduces Lightweight Kubernetes Solution to Power the Next Evolution of Open Edge Computing

Red Hat | October 28, 2022

Red Hat, Inc., the world's leading provider of open source solutions, today introduced Red Hat Device Edge, a solution for flexibly deploying traditional or containerized workloads on small devices such as robots, IoT gateways, points of sale, public transport and more. Red Hat Device Edge delivers an enterprise-ready and supported distribution of the Red Hat-led open source community project MicroShift, a lightweight Kubernetes orchestration solution built from the edge capabilities of Red Hat OpenShift, along with an edge-optimized operating system built from Red Hat Enterprise Linux. This latest product in the Red Hat edge portfolio aims to provide a future-proof platform that allows organizations’ architecture to evolve as their workload strategy changes. As more and more companies deploy edge computing across a broader range of use cases, many new questions, operational needs and business challenges are poised to arise. In industries like automotive, manufacturing and more, organizations are up against different environmental, security and operational challenges that require an ability to work with small form-factor edge devices in these resource constrained environments. Ultimately, different devices have different requirements in terms of computing power, software compatibility and security footprint. With Red Hat Device Edge, organizations can have the flexibility to deploy containers at the edge in a small footprint, reducing compute requirements by up to 50% in comparison to traditional Kubernetes edge configurations. It also helps to address many of the emerging questions around large-scale edge computing at the device edge by incorporating: Kubernetes built for edge deployments, enabling IT teams to use familiar Kubernetes features in a new, smaller, lighter-weight footprint offered by MicroShift. This lowers the barrier of entry for teams building cloud-native applications for edge computing environments and enables them to use existing Kubernetes skills to achieve greater consistency of operations across the entirety of the hybrid cloud, from the datacenter to public clouds to the edge. An edge-optimized Linux OS built from the world’s leading enterprise Linux platform in Red Hat Enterprise Linux and tailored for small edge devices with intelligent updates that use minimum bandwidth. This helps organizations tackle the challenges of intermittent connectivity while mitigating the impact on edge innovation. Capabilities for centrally scaling and monitoring edge device fleets with Red Hat Smart Management. IT teams can use zero-touch provisioning, system health visibility and updates with automatic rollbacks to maintain a stronger edge management and application security posture. Red Hat Device Edge for far-flung, resource constrained use cases across different industries Red Hat Device Edge was created to help Red Hat customers and partners tackle their most challenging edge environments. For example, Lockheed Martin has been collaborating with Red Hat in the MicroShift project community and is also working to deploy Red Hat Device Edge to modernize and standardize its application delivery and AI workloads in extreme conditions including wildland fire management, contested military environments and space. Additionally, ABB is planning to use Red Hat Device Edge for ABB Ability™ Edgenius™ on resource constrained devices. Edgenius is a comprehensive edge platform for industrial software applications. Red Hat Device Edge will be aimed at organizations who require small factor edge devices with support for bare metal, virtualized or containerized applications, regardless of industry. Additional use cases include but are not limited to: Miniature, connected nodes on public transportation where edge devices are often in motion but still need faster processing via AI/ML to analyze data locally in real time (i.e. railways, mining, cars, drones). Resilient resource nodes at challenging locations like weather monitoring stations where, in spite of the harsh, tough-to-support environments, an edge device will still be capable of taking care of itself with the ability to perform automated software rollbacks, maintain a stronger security posture and better enforce sensitive data controls. Emerging edge constrained scenarios where thousands of edge devices may be running applications in locations that make weight, temperature and connectivity all major concerns. Red Hat Device Edge meets organizations wherever they are today in their edge computing journey, as it will run a wide variety of workloads using Podman for edge container management or MicroShift for a Kubernetes API. Customers will even be able to use legacy windows applications within a virtual machine. Availability Red Hat Device Edge is planned as a developer preview early next year, and expected to be generally available with full support later in 2023. Supporting Quotes Francis Chow, vice president and general manager, In-Vehicle Operating System and Edge, Red Hat “Innovation at the edge has introduced new benefits and use cases for organizations across all industries - but it has also created new challenges. Working with our customers and partners, Red Hat began a journey to develop a new technology offering - designed specifically for the edge - extending our hybrid cloud solution so that our ecosystem will be able to take advantage of intelligence paired with trusted open source technology to tackle their smallest footprint remote edge use cases. Tested in the community, now produced by Red Hat, Red Hat Device Edge is a major next step in harnessing the full range of benefits promised by edge computing.” Justin Taylor, vice president of Artificial Intelligence, Lockheed Martin “Red Hat Device Edge will enable Lockheed Martin to revolutionize artificial intelligence processing for our DOD customers’ most challenging missions. The ability for small military platforms to handle large AI workloads will increase their capacity in the field, ensuring our military can stay ahead of evolving threats. Lockheed Martin is a long-time customer and collaborator to Red Hat and working on Red Hat Device Edge together is a critical next step in this strategic relationship.” Bernhard Eschermann, chief technology officer, ABB Process Automation “ABB is excited to continue working with Red Hat to streamline the transition from automated to autonomous operations for the manufacturing industry. With Red Hat Device Edge, ABB will be able to connect cloud and control environments to improve asset efficiency and operations by aggregating and analyzing data on devices with more limited resources. With this continued collaboration, ABB’s ecosystem will experience the benefit of open source solutions driven by innovative market leaders now and in the future. ” About Red Hat, Inc. Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

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VIRTUAL DESKTOP TOOLS

Exoprise Customers Achieve Significant ROI With SaaS and Digital Experience Monitoring

Exoprise | September 12, 2022

Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity. According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions. As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company." Exoprise customers achieve superior ROI with their DEM investment by: Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system. Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades. Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points." Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable. Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half. Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality. "Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel. "Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market." Exoprise CEO Jason Lieblich Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics About Exoprise Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.

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VIRTUAL DESKTOP STRATEGIES

Radioip partners with nextnav for vertical location intelligence in vpn client

NextNav | November 17, 2022

RadioIP, a leader in secure mobile communications, has selected NextNav, the leader in vertical location positioning, to empower its industry-leading VPN solutions with mission-critical z-axis location intelligence. While mobile apps are used in many operations, many users need options that provide the ability to be tracked without being visible to others. With this partnership, first responders and security agencies can ensure personnel are safe and securely located, and that command can have the situational awareness required, without fear of their mission being compromised. Through the NextNav Pinnacle network, RadioIP will be positioned to bring a new level of efficiency and connectivity intelligence, providing end users with a secure and location-intelligent network node that allows precise tracking without the screen presence of a traditional mobile app. Whereas RadioIP's Armada™ VPN mobile app currently allows for x/y location, adding NextNav's Pinnacle z-axis service will allow for command to not only know the health of the connection but discreetly locate personnel in complex urban environments where vertical location is a must-have. When combined with RadioIP's Synopsis Metrics platform, agencies will have a complete view of all location services and network performance so that responders are secured and the connectivity they rely upon performs as required. "One of the most critical aspects of communication today is how the path is secured, As we have frequently seen from location spoofing and the risk it places on responders, it is critical that not only are communications secured but, when combined with NextNav's z-axis service, encrypted end-to-end. We designed Armada VPN to secure and measure connectivity of responder end points, and as we explored how to solve unique customer needs, we recognized that including z-axis is highly necessary in today's day and age." Roch Tremblay, COO at RadioIP "As the use of mobile apps increases in public safety, new and highly unique capabilities continue to emerge that will provide critical capabilities for public safety and security operations", said Dan Hight, VP of Business Development at NextNav. "RadioIP is a natural partner and, with NextNav's Pinnacle solution and service embedded in their ecosystem, agencies and end-users will benefit from having a "headless app" that protects those who serve with precision vertical location and secure connectivity. This partnership is one we see having tremendous benefit to not only agencies but our partner ecosystem as well." The Pinnacle network delivers precise vertical location in 4,400 cities and towns – capturing 90% of buildings greater than three stories – in the United States. NextNav Pinnacle powers applications across the public safety community to support stronger situational awareness for first responders. Earlier this year, a tier-one wireless carrier selected NextNav Pinnacle to bring z-axis capabilities to wireless 9-1-1 phone calls to enhance caller geolocation and emergency response outcomes. About RadioIP : A leader in mobile communications, Radio IP Software offers a portfolio of mobile VPN solutions to overcome the performance, security, connectivity and roaming challenges associated with wireless networks to achieve faster response times. Designed for today's wireless and mobile environments, our solutions enable mobile users to seamlessly roam across all network environments. Radio IP provides award-winning services for mission-critical and business-critical communication. We work with corporations, utilities, and government agencies in North America, Europe, South East Asia, and Australia. About NextNav: NextNav Inc. is a leader in next generation GPS, enabling a whole new ecosystem of applications and services that rely upon vertical location and resilient geolocation technology. The company's Pinnacle network delivers highly accurate vertical positioning to transform location services, reflecting the 3D world around us and supporting innovative, new capabilities. NextNav's TerraPoiNT network delivers accurate, reliable, and resilient 3D positioning, navigation and timing (PNT) services to support critical infrastructure and other GPS-reliant systems in the absence or failure of GPS.

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SERVER VIRTUALIZATION

SiFive’s New High-Performance Processors Offer a Significant Upgrade for Wearable and Consumer Products

SiFive | November 07, 2022

SiFive, Inc. the founder and leader of RISC-V computing, today announced two new products that address the need for high performance and efficiency in a small size in high volume applications like wearables, smart home, industrial automation, AR/VR, and other consumer devices. The SiFive Performance™ P670 and P470 RISC-V processors bring unparalleled compute performance and efficiency that is significantly raising the bar for innovative designs in these high-volume markets. The modern and innovative SiFive design methodologies bring raw compute density that is a substantial advantage for SiFive Performance products and also translates into significant cost savings for customers. “The P670 and P470 are specifically designed for, and capable of handling the most demanding workloads for wearables and other advanced consumer applications. These new products offer powerful performance and compute density for companies looking to upgrade from legacy ISAs,” said Chris Jones, SiFive VP of Product. “We have optimized these new RISC-V Vector enabled products to deliver the performance and efficiency improvements the industry has long been asking for, and we are in evaluations with a number of top-tier customers. Additionally, as the upstream enablement of RISC-V has started within the Android Open Source Project, (AOSP), designers will have unrivaled choice and flexibility as they consider the positive implications with that platform for future designs.” "We are excited to see RISC-V solutions for wearable and consumer devices becoming a reality, and we are looking at possibilities of integrating SiFive’s latest products into Snapdragon platforms,” Ziad Asghar, Vice President, Product Management- Snapdragon Technologies and Roadmap at Qualcomm "Samsung’s System LSI Business holds a wide portfolio of solutions for various applications, such as mobile, wearables and other consumer devices. We look forward to evaluating how the latest RISC-V innovations from SiFive can enhance our offerings,” said Jinpyo Park, VP of the Innovative AP Development Team, Samsung Electronics System LSI Business. “SiFive continues to be a market leader in the growing and maturing RISC-V space and again shows its leadership with its new SiFive Performance P670 and P470 RISC-V processors,” said Todd R. Weiss, an analyst with Futurum Research. “These latest and powerful new processors give SiFive feature and performance advantages that will gain plenty of attention from device makers and consumers who want more from their devices. SiFive has been growing its reputation for some time and is truly ready to shake up the marketplace.” Features The SiFive Performance P470 and P670 products offer a finely-tuned combination of compute-density, power efficiency, and robust feature sets ideal for a wide range of applications and markets: Support for virtualization, including a separate IOMMU for accelerating virtualized device IO Full, Out-of-Order, RISC-V Vector implementation, based on the ratified RISC-V Vector v1.0 Specification First to market with the RISC-V Vector Cryptography extensions SiFive WorldGuard system security Full RISC-V RVA22 profile compliance New, Advanced Interrupt Architecture (AIA) compliant interrupt controller, with better support for Message Signal Interrupts (MSI) and virtualization Enhanced scalability with fully coherent multi-core, multi-cluster, with support for up to 16 cores SiFive Performance P670 The P670 is ideal for applications like premium wearables, networking, robotics, and mobile. The P650, which excludes the vector unit, is already shipping to lead customers and is being used in applications that do not require the additional capabilities that vector compute offers or are more area constrained. The feature rich P670 achieves a maximum frequency exceeding 3.4GHz in 5nm, has performance of greater than 12 SpecINT2k6/GHz, offering optimized performance in a constrained area and power envelope, offers higher single threaded performance and 2x compute density compared to legacy solutions, and includes a 2x 128-bit Vector ALUs compliant with the ratified RISC-V Vector v1.0 specification SiFive Performance™ P470 The P470 is SiFive’s first efficiency-focused Out-of-Order, area optimized, vector processor, ideal for applications like wearables, consumer, and smart home devices. Expanding on the proven P500-Series, the P470 is significantly smaller than competing solutions and optimized to have best-in-class performance efficiency and area density. The P470 was designed to also serve as a companion to the P670 processor for demanding applications that require a sharing of compute resources while optimizing power consumption. The P470 offers a significant upgrade to legacy efficiency cores, achieving a maximum frequency exceeding 3.4GHz in 5nm, and greater than 8 SpecINT2k6/GHz, within a minimal area and power envelope. Other P470 features include: 4x compute density in comparison to leading competitor Includes 1x 128-bit RISC-V Vector ALU compliant with the ratified RISC-V Vector v1.0 specification SiFive will also release the P450 – an area-optimized version of the P470 that excludes the Vector Unit. A presentation highlighting the benefits of the new products will be made at the Linley Fall Microprocessor Conference later today. About SiFive As the pioneers who introduced RISC-V to the world, SiFive is transforming the future of compute by bringing the limitless potential of RISC-V to the highest performance and most data-intensive applications in the world. SiFive’s unrivaled compute platforms have enabled leading technology companies around the world to innovate, optimize and deliver the most advanced solutions of tomorrow across every market segment of chip design, including artificial intelligence, machine learning, automotive, data center, mobile, and consumer. With SiFive, the future of RISC-V has no limits.

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