VMware debuts multi-cloud partner portal

VMware has launched a new “Cloud Provider Hub” for partners and hopes it will give channel organisations beyond its Cloud Provider Program (VCPP) an easier way to offer its cloud and SaaS services. Like many vendors, VMware has worked hard to develop new SaaS services or make its current products consumable as SaaS. But as explained to CRN by Dan McLean, VMware Australia’s senior director for cloud sales, the company did not have a single tool with which partners could manage those products. The new version of the Hub delivers that and more, including tools to handle trouble tickets from multiple clients in one place. The Hub also offers customer on-boarding, plus provisioning and managing services, either by the MSP or through customer-self service using a dedicated “Tenant console”. Both the MSP console and Tenant console offer a UI or an API, the latter creating the chance to use third-party software to consume and/or use the Hub service.