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VMware | August 24, 2022
VMware, Inc. a leading innovator in enterprise software, today announced the general session keynote speakers and the conference sponsors for its global multi-cloud event, VMware Explore 2022 US taking place at the Moscone Center in San Francisco Aug. 29-Sept. 1, 2022. VMware Explore is the center of the multi-cloud universe and an evolution of the company’s flagship conference, VMworld. The re-imagined event, in person again after two years, is focused on the evolution of today’s multi-cloud era, and will highlight technologies, ecosystem, industry experts, and developer communities that are shaping the future.
VMware CEO Raghu Raghuram will provide a behind-the-scenes look at how multi-cloud is enabling and enhancing an always-on, digital world. He will also showcase VMware’s strategic partner ecosystem, which is helping customers scale their business, drive innovation and transform customer experiences.
The session will also feature VMware President Sumit Dhawan and CVS Health CIO, Roshan Navagamuwa, to discuss the U.S. healthcare leader’s customer-centric approach as it puts multi-cloud into action. Additionally, VMware leaders CTO Kit Colbert and CTO of Americas Amanda Blevins, along with DevOps guru and Google principal engineer Kelsey Hightower, McLaren Racing head of commercial technology Ed Green, and best-selling author and professionally trained futurist Jacob Morgan, will discuss multi-cloud leadership, cloud-native platforms, cloud and edge transformation, and the hybrid workforce.
In addition to the general session, VMware Explore 2022 US features a variety of sessions spanning key technology themes and industries, including:
Explore VMware Cross-Cloud Services - In this session, attendees will learn how to navigate the opportunities of multi-cloud environments by embracing the world of modern application development and Kubernetes, modernizing infrastructure, and enabling hybrid workforces.
vSphere+ and vSAN+: The Next Evolution of VMware Enterprise Workload Platform - This session will introduce new product innovations in vSphere+ and vSAN+ that help customers improve workload performance, enhance operational efficiency, and increase time to value for DevOps.
Are Your Networking and Security Cloud Smart? - Learn how VMware is enabling customers to implement Zero Trust across multi-cloud environments with zero appliances, zero tickets, zero taps and zero disruptions.
VMware’s annual conference will feature 800+ unique breakout sessions, tutorials, and keynotes from VMware and its community of customers and partners. Notable sponsors for VMware Explore 2022 US include Amazon Web Services (AWS), Dell Technologies, Google Cloud, Intel, Microsoft, and NVIDIA. View the full list of VMware Explore 2022 US sponsors and exhibitors here.
Beginning Aug. 29, VMware Explore will deliver rich technical content both in-person and on-demand. Attendees will have the opportunity to learn about multi-cloud and edge architectures from the perspective of VMware product experts and industry thought leaders. Additionally, attendees will learn how to streamline developer experiences and DevOps practices across applications.
About VMware Explore 2022
VMware Explore is an evolution of the company's flagship conference, VMworld. The event has transformed to be the industry’s go-to-event for all things multi-cloud. VMware Explore 2022 features more industry-led solution and technical sessions than ever before, an extensive ecosystem of 90% of the top cloud partners, a thriving marketplace of multi-cloud ISVs and several networking events with VMware Cross-Cloud™ services and open source communities. With an unparalleled view into multi-cloud services, from public to private to edge, for all applications, VMware Explore 2022 attendees will gain the tools they need to solve challenges by simplifying multi-cloud complexity without compromise.
VMware is a leading provider of multi-cloud services for all apps, enabling digital innovation with enterprise control. As a trusted foundation to accelerate innovation, VMware software gives businesses the flexibility and choice they need to build the future. Headquartered in Palo Alto, California, VMware is committed to building a better future through the company’s 2030 Agenda.
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Exoprise | September 12, 2022
Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity.
According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions.
As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company."
Exoprise customers achieve superior ROI with their DEM investment by:
Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system.
Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades.
Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points."
Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable.
Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half.
Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality.
"Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel.
"Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market."
Exoprise CEO Jason Lieblich
Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics
Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.
Lightbits | September 29, 2022
Intel Innovation Lightbits, the first software-defined and architected for NVMe/TCP data platform for any cloud, will be conducting a joint product demonstration with Intel at the upcoming Intel Innovation event, taking place September 27-28, 2022 in San Jose. The demonstration will highlight Lightbits software-defined, NVMe/TCP storage cluster providing high-performance block storage to compute servers equipped with Intel® IPU E2000, thereby enabling the freeing up of CPU cores to maximize the customer’s revenue without sacrificing application performance. The demo will highlight the increased infrastructure efficiency and flexibility that results from the on-demand provisioning of remote NVMe storage.
Cloud Service Providers (CSPs) need to reduce the CPU resources allocated to storage processing, thereby making more CPU cycles available to run customer applications. Intel Innovation attendees will see how the combined solution of Lightbits software with Intel high-performance technologies dynamically provisions storage, significantly reduces Xeon CPU utilization for infrastructure tasks and delivers a high-performance cloud block storage solution. In this example, the number of cores was reduced by more than 4X, demonstrating significant CPU utilization savings.
The combined solution of Lightbits software with Intel high-performance technologies delivers an unmatched combination of performance, resiliency, and scalability while lowering TCO. As strategic partners, the companies are helping customers address their complex data center needs enabling CSPs, IT organizations with private clouds, FinTech, and electronic retailers to deliver fast, resilient, and secure services to their clients. The solution can be used as a high-performance data platform for any orchestration environment, such as OpenStack, or to run container-based applications in a Kubernetes environment as well as virtualized applications in a VMware vSphere environment.
Lightbits Labs (Lightbits), is on a mission to make high-performance block storage simple, scalable, and cost-efficient for any cloud. Lightbits offers a Cloud Data Platform that delivers efficiency, simplicity, and agility for modern data centers. Inventors of the NVMe over TCP (NVMe/TCP) protocol, Lightbits is leading the digital data center transformation by making software-defined storage that is easy to deploy at scale and delivers performance equivalent to local flash to accelerate cloud-native applications in bare metal, virtual, or containerized environments.
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Kyndryl and Citrix | October 03, 2022
Kyndryl the world’s largest IT infrastructure services provider, today announced a global alliance with Citrix to help businesses improve workplace collaboration and employee productivity to address the rapidly changing requirements of today’s hybrid workforce on a global scale.
By leveraging the longstanding operational and industry expertise of Kyndryl’s Digital Workplace Services, powered by Citrix DaaS, both companies will continue to develop modernized, end-to-end IT management services and virtual desktop solutions across hybrid and multi-cloud environments for new and existing customers.
Through the alliance, Kyndryl will extend the reach of its framework of flexible workplace modernization services designed and deployed for Citrix’s core technologies, including comprehensive desktop and application virtualization managed services that provide secure, remote access to corporate assets from any device or location, while enhancing overall employee satisfaction and end-user experiences.
“Kyndryl and Citrix have worked side-by-side as longstanding partners for nearly two decades, and we’re thrilled to continue growing our relationship and customer offerings with Citrix,” said Ivan Dopplé, General Manager, Kyndryl Digital Workplace Services Global Practice. “Both companies have always remained hyper-focused on helping our global customers navigate the complexities of the modern-day workplace and embracing agility as the business landscape continues to shift at unprecedented speed.”
Kyndryl currently provides managed application support services for over 400,000 Citrix users to enterprises around the world. The service offerings provided in collaboration with Citrix include:
VDI/DaaS/Virtual App Transformation Services: Driving agility and best-in-class user experiences by building and transforming clients through the delivery of modern DaaS solutions
Secure Remote Access Services: Delivering DaaS implementations that strengthen security postures and enhance protection of customer data while facing the challenges of growing remote workforces
Cloud Migrations with Citrix Cloud: Helping customers accelerate their journey to the cloud by delivering an integrated digital workspace with advanced security capabilities that unifies multiple Citrix Cloud services onto a single, unified platform across on-premises, public and hybrid cloud environments.
“Kyndryl is an important and trusted partnership for Citrix, with deep technical expertise in managing and delivering Citrix solutions across public and on-premises cloud platforms, Now more than ever before, workers are the most valuable asset for any organization, but businesses continue to face new challenges in successfully implementing the tools and technologies that foster real collaboration and productivity. With Kyndryl, our combined workplace solutions and skills have the unmatched ability to provide tangible impact and growth for our customers and their employees alike.”
Michelle Senecal de Fonseca, Vice President, Citrix Global Cloud Innovation Strategic Partnerships
Kyndryl is the world’s largest IT infrastructure services provider serving thousands of enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day.