Virtual Server Management
Business Wire | September 28, 2023
New research by Enterprise Management Associates (EMA) and Auvik, an award-winning provider of cloud-based network management software, revealed that the ongoing shift to hybrid and remote work environments has resulted in key changes to the roles and priorities of network administrators in order to address new connectivity challenges and prioritize and preserve a secure, productive end-user experience.
The report examined the remote and hybrid work paradigm through the lens of network operations teams – 73% of which reported an increase in workloads, either slightly or significantly, following the shift from traditional to hybrid work environments.
Results from the report demonstrated that the top challenges associated with the remote work experience are poor home Wi-Fi setups, distance from applications, and poor ISP quality. To combat these obstacles, 72% of surveyed organizations have deployed network hardware to the homes of remote workers, including network security devices (62.7%) and Wi-Fi access points (54.1%). Additionally, 90% of organizations with hybrid workers shared that they had to upgrade Wi-Fi networks to address increased office mobility requirements.
“These results reinforce that although people are beginning to return to the office, hybrid work is here to stay and is resulting in significant changes for network administrators,” said Alex Hoff, co-founder and Chief Strategy Officer for Auvik. “Although IT teams no longer own all the assets utilized daily by employees, they are still responsible for these operations. And despite not being able to directly exert control over employees’ home networks, they can have visibility over these environments with network monitoring tools. Implementing network visibility software helps IT professionals overcome these new obstacles by providing the ability to maintain visibility and control amid changing work circumstances. The data provided in this report reinforces Auvik’s place in the market and demonstrates that our recent acquisitions, integrations, and expanded product offerings that were designed to help IT teams adapt to these new norms are well-suited for the challenges that are being identified within the industry.”
Additional findings from the report include
Nearly 49% of network operations teams started working with a new tool vendor to help them manage the network experience of remote workers.
76% of organizations need to unify how they manage network access policies across on-premises networks and remote users.
Remote desktop access tools (deployed by 81% of companies) remain the go-to solution for troubleshooting remote users’ problems, but endpoint monitoring tools are increasingly popular (79%).
Although 87% have allocated funds in their budget to update network operation tools for remote and hybrid user support, only 32% of organizations shared that they have been successful in doing so.
The top issues employees most often report when they are working from home are VPN access issues, followed by performance issues with SaaS applications.
“96% of IT organizations said they are supporting hybrid workers, and 30% of all employees who work remotely are hybrid workers,” said Shamus McGillicuddy, VP of Research, EMA. “With employees working both at home and in the office, it is important to have the assets and software necessary to support them in both locations. This means enterprises must invest in more secure remote access solutions that offer integrated network security automation, centralized management, and network optimization or network enhancement, as well as network observability tools that are able to monitor performance across disparate locations.”
Methodology
Auvik commissioned an independent research firm to survey 354 IT professionals directly involved in supporting the networking requirements of employees who work from home.
About Auvik
Auvik’s mission is to simplify how IT teams work and live by providing cloud-based IT monitoring and management with simplicity and speed. It lets IT professionals visualize IT infrastructure, SaaS applications, and shadow IT in minutes. As a result teams can identify and resolve issues in seconds, saving valuable time. Auvik is one of the fastest-growing North American technology companies, and is winner of the Deloitte Technology Fast 50 and Deloitte Fast 500. Visit www.auvik.com for more details. Auvik is a registered trademark of Auvik Networks Inc.
About EMA
Founded in 1996, EMA is a leading industry analyst firm that specializes in providing deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help their clients achieve their goals.
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Virtual Desktop Tools, Desktop
PR Newswire | September 26, 2023
Epson, the best-selling retail scanner brand in North America,1 today announced three new compact and lightweight document scanning solutions – the WorkForce® ES-C220, ES-C320W, and ES-C380W. Featuring an intuitive design and exceptional flexibility, these modern scanners boast a new footprint that saves 60 percent of desk space,2 ideal for tight spaces. Designed for fast and easy document management, the ES-C320W and ES-C380W offer comprehensive wireless scanning to smartphones, tablets, computers, and the cloud,3 enabling small business owners, hybrid employees and busy professionals to work efficiently and streamline tasks.
"With the work environment shifting to a hybrid and remote workforce, compact and lightweight solutions that easily integrate into home offices and tight workspaces are essential for today's workflow needs," said Carrie Fox, director of product marketing, Scanners, Epson America. "Professionals and consumers alike can easily conquer clutter and reclaim office space with the new compact WorkForce scanners, designed for productivity and peace of mind. These unique and flexible solutions offer single step scanning, organizing software and a vertical paper path to help customers accomplish more and streamline active workdays."
These high-performance workhorse scanners offer features to keep home offices and business organized. The ultra-compact solutions deliver fast speeds with an innovative, space-saving design and vertical scan path that saves 60 percent of desk space2, making it easy to place virtually anywhere, even when space is limited. With two-sided scanning, and a 20-sheet Auto Document Feeder, the new scanners can efficiently handle stacks of paper in one fast pass at speeds up to 30 ppm/60 ipm.4 Intelligent image adjustments such as automatic cropping and paper skew correction help ensure amazing image quality with each scan. The flexible scan path provides remarkable versatility and the ability to scan most document types, from standard paper to invoices, greeting cards, business cards, and passports.5
Touting robust software, all three scanners include Epson ScanSmart® Software6 allowing users to preview, email and upload scans as well as save valuable time with automatic file name suggestion for streamlined file management and OCR. To enhance workflow efficiency, the WorkForce ES-C380W includes ScanWay® for scanning directly to a USB drive,7 mobile device3 or upload to popular cloud storage services7 Dropbox®, Evernote®, Google Drive™ and OneDrive® using the scanner's bright 2.4" LCD touchscreen, no computer needed.
About Epson
Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson's goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.
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Backup and Disaster Recovery
businesswire | September 12, 2023
GRAX, Inc., a leading innovator in Salesforce data management and protection, announces the general availability of GRAX Lite for free Salesforce backup and recovery. GRAX Lite is a game-changing free solution that enables businesses to prevent data loss by safeguarding their Salesforce data.
GRAX Lite addresses a critical need in the SaaS data protection market by offering comprehensive free backup software. In an era marked by escalating cyber threats and stringent compliance regulations, GRAX Lite arms businesses with a powerful tool to shield their vital Salesforce data. Built on the principle of data ownership, GRAX Lite gives Salesforce users the power to take back that ownership and control of their valuable Salesforce data with a couple of clicks.
"At GRAX, we have always believed that data protection is an unassailable right," said Joe Gaska, Head of Product at GRAX. "With the launch of GRAX Lite, we are breaking down barriers and providing businesses with the tools they need to secure their mission-critical Salesforce data so that they can focus on growing their business."
Key capabilities of GRAX Lite for Salesforce Backup and Recovery
Effortless Backup and Recovery: GRAX Lite simplifies the backup process allowing users to protect and easily restore their Salesforce data with just a couple of clicks.
100% Data Ownership: GRAX Lite empowers users to retain full ownership of their data by enabling backups into the customer-owned storage service – Amazon Web Services (AWS) or Azure cloud storage environments.
Maintain Your Digital Chain of Custody: With GRAX, users retain full control over their data’s Digital Chain of Custody – GRAX runs entirely in the customer-owned cloud.
Unlimited backup storage: GRAX Lite enables users to capture all of their data into their cloud of choice, where users can leverage their existing cloud agreements.
Daily Automated Backups: Users gain peace of mind with automated incremental backups of Salesforce data, including files and attachments, ensuring no critical information is lost.
Granular Control: Swiftly restore individual records, making it simple to bring back data quickly when you need it.
User-Friendly Interface: The user-centric design of GRAX ensures that any user can navigate and deploy free Salesforce data protection from the GRAX Platform with ease.
GRAX Lite is a testament to GRAX's commitment to data sovereignty and data governance. By providing a free and user-friendly solution for Salesforce backup and recovery, GRAX Lite empowers organizations to take back ownership of their data assets, create a comprehensive backup strategy, and focus on driving business growth.
About GRAX
GRAX helps organizations adapt faster by making it easier to get strategic value out of their historical SaaS application data. Customers can fully own, access, and reuse all versions of their cloud application data anywhere, anytime by simply backing up or archiving it to their own cloud environment and seamlessly pushing it into their data ecosystem. GRAX delivers unparalleled SaaS data backup, archive, recovery, and reuse functionality in a fully integrated solution, helping leading organizations improve business continuity, regulatory compliance, customer retention, and revenue growth.
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Virtual Desktop Tools, Virtual Desktop Strategies, Server Virtualization
PR Newswire | September 01, 2023
Netskope, a leader in Secure Access Service Edge (SASE), today announced the launch of Proactive Digital Experience Management (DEM) for SASE, elevating best practice from the current reactive monitoring tools to proactive user experience management. Proactive DEM provides experience management capabilities across the entire SASE architecture, including Netskope Intelligent SSE, Netskope Borderless SD-WAN and Netskope NewEdge global infrastructure.
Digital Experience Management technology has become increasingly crucial amid digital business transformation, with organizations seeking to enhance customer experiences and improve employee engagement. With hybrid work and cloud infrastructure now the norm globally, organizations have struggled to ensure consistent and optimized experiences alongside stringent security requirements.
Gartner predicts that "by 2026, at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user's viewpoint, up from less than 20% in 2021." However, monitoring applications, services, and networks is only part of a modern DEM experience, and so Netskope Proactive DEM goes beyond observation, providing Machine Learning (ML)-driven functionality to anticipate, and automatically remediate, problems.
Sanjay Beri, CEO and co-founder of Netskope commented, "Ensuring a constantly optimized experience is essential for organizations looking to support the best productivity returns for hybrid workers and modern cloud infrastructure, but monitoring alone is not enough. Customers have told us of the challenges they face managing a multi-vendor cloud ecosystem and so we have yet again innovated beyond industry standards, providing experience management that can both monitor and proactively remediate."
For issue identification, Netskope Proactive DEM uniquely combines Synthetic Monitoring with Real User monitoring, creating SMART monitoring (Synthetic Monitoring Augmentation for Real Traffic). This enables full end-to-end 'hop-by-hop' visibility of data, and the proactive identification of experience-impacting events. SMART monitoring enables organizations to anticipate potential events that might impact upon network and application experience.
While most SASE vendors rely on "gray cloud" infrastructure - built on public cloud - which limits their ability to granularly identify and control any issues, Proactive DEM leverages Netskope NewEdge - the industry's largest private cloud infrastructure - to deliver 360 visibility and control of end-to-end user experience while providing mitigation of issues, including using various self-healing mechanisms, before the user recognizes their experience has degraded.
About Netskope
Netskope, a global SASE leader, helps organizations apply zero trust principles and AI/ML innovations to protect data and defend against cyber threats. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements.
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