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UiPath | September 08, 2022
UiPath a leading enterprise automation software company, today announced it has strengthened its global sales leadership team with the addition of Mark Gibbs and the promotion of Ryan Mac Ban – each of whom brings decades of experience in enterprise technology and sales leadership.
Mark Gibbs joins UiPath as Senior Vice President and Managing Director of EMEA. He joins UiPath from SAP, where he held several international roles and most recently served as President of SAP Greater China where he oversaw SAP’s overall businesses in Mainland China, Hong Kong, Macau and Taiwan. Previously Chief Operating Officer of SAP Asia Pacific Japan, Gibbs was instrumental in revitalizing the company’s business in the market, recording solid double-digit revenue growth. Under his leadership, SAP built strong relationships both internally and externally that were key to accelerating and furthering the company's footprint and reputation across the market.
“Mark’s decision to join UiPath is further evidence of our ability to attract world-class talent as we drive toward our objective of increasing market penetration in the region, UiPath has the industry’s most compelling vision for customers and I’m excited about the expertise Mark brings to enhance our operations in EMEA.”
Chris Weber, UiPath Chief Business Officer
In addition, UiPath veteran Ryan Mac Ban has been promoted to Senior Vice President of Sales for the Americas. He previously served as Senior Vice President for Worldwide Growth Sales at UiPath where grew the overall Growth business significantly year over year, with UiPath being recognized for the first time as a Leader in the IDC MarketScape for Worldwide Cloud Testing Platforms*. Previously to UiPath, Mac Ban served in several sales leadership roles at VMware and most recently served as Senior Vice President, Worldwide Sales for Networking, Security, and Automation. He’s also served in sales leadership positions at Cisco.
“Ryan has an impressive history of scaling large enterprise software companies, and his sales approach aligns perfectly with our values,” continued Weber. “As we make our vision of the fully automated enterprise a reality, scaling customers successfully is our number one goal. Ryan’s experience and passion for customers will be a great combination toward extending our leadership position throughout the Americas.”
UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations.
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Exoprise | September 12, 2022
Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced that its customers continue to realize significant Return on Investment (ROI) with Exoprise solutions and achieve positive ROI within six months of implementation. Troubleshooting remote worker issues using traditional tools creates visibility challenges, severely impacting business continuity and productivity.
According to the latest Forrester future of work survey, 20% of employees contact the service desk support team weekly, and 10% contact them daily – far too often to remain consistently productive. In current economic conditions, companies have the potential to save thousands to millions in IT costs using features and capabilities offered by Exoprise DEM solutions.
As one of the Exoprise customers, a global CRM head at a financial services company, told us, "Upon returning from a weekend, our employees could not access their Salesforce app in the morning. As a result, IT and several other teams spent at least half a day trying to find the root cause, which cost the company about $500K. With Exoprise synthetics, we would have immediately narrowed the problem to a change made by the network team and saved a huge loss to the company."
Exoprise customers achieve superior ROI with their DEM investment by:
Recovering Service Level Agreement (SLA) credit – IT teams receive Service Level Agreement (SLA) violation credits when Microsoft 365 has downtime. For example, Microsoft services such as Azure, Teams, OneDrive, etc. may not be available due to an outage or technical issue. Service availability less than the SLA of 99.9% requires Microsoft to reward credits to the customer. Exoprise provides actionable availability reports that act as evidence of true downtime, outage length, events, errors, and corresponding service health. Customers quickly verify and claim their credits to recoup the cost of the Exoprise system.
Saving Costs on Device Refresh and Upgrades – IT departments often need to upgrade their infrastructure with new hardware or software, so employees remain productive and job satisfaction remains high. However, with a shrinking economy and flat expense budget, businesses struggle to keep up with that mandate. Utilizing Exoprise Service Watch Real User Monitoring (RUM), operation teams are driving upgrade decisions based on hard network and device telemetry data, segmenting different user groups, and auditing remote endpoint devices. The result is an optimized device refresh schedule and cost-effective companywide upgrades.
Another Exoprise user, a Microsoft Teams administrator at a manufacturing services company, "We had frequent complaints from users about poor Teams meetings/calls. Initially, we would upgrade the hardware to the latest to fix the problem and spend thousands doing that, but the problems persisted. So, when we started using Service Watch, we could see exactly where the problem was for each user - and avoid upgrading when the problems were due to corporate network or weak Wi-Fi access points."
Preventing Network Upgrade Surprises and Downtime – Future proofing the business means frequent network optimization. Enterprises rely on mission-critical services such as Microsoft 365, Salesforce, AWS, and SAP. Delivering these services via ISPs, MPLS, SDWAN, and VPN providers becomes susceptible to performance fluctuations. Exoprise provides end-to-end baseline views of the network for mission-critical applications before, during, and after any network transformation takes place. As a result, network administrators can ensure that the end-user experience is improved and access is more reliable.
Delivering Better Digital Experiences Anywhere and reducing MTTR – The Modern Workplace demands remote flexibility along with the freedom to work anywhere. ITOps teams require end-to-end visibility into apps, the network, and system performance for these Digital Nomads, and the Exoprise platform delivers. Once deployed, Exoprise helps customers safely transition to a hybrid work model. Proactive synthetics provide early outage detection while crowdsourced analytics reduce the troubleshooting time in half.
Improving Productivity with Less Dropped Calls for Teams, Zoom, and Webex – Today, knowledge workers collaborate using Unified Communication (UC), VoIP, and streaming applications such as Microsoft Teams, Zoom, and WebEx. Customers use Exoprise to proactively test and tune their networks for the collaboration platforms and offer complete coverage with Service Watch RUM. As a result, there is a significant ROI in reduced dropped calls and smoother call quality.
"Due to Covid, our IT model has shifted from primarily supporting call center operations to supporting a significantly larger virtual environment. That was when we became interested in better measuring digital experiences from the end user's perspective. Synthetic sensors in our central data centers collect performance data on Microsoft 365, but we wanted an even more complete picture. Together with a real user monitoring on-demand solution, we can better understand the issues of our users at any geographic location," said Kevin Santos, Senior Director of IT, Network Operation Center, BCD Travel.
"Exoprise has always been at the forefront of supporting our customers with innovative digital solutions and addressing hybrid workforce challenges with a complete view into the end-user experience, Our Service Watch product rapidly isolates call quality problems with VoIP and streaming apps such as Microsoft Teams, WebEx, and Zoom in real-time and ensures smooth collaboration from anywhere. In addition, our technical ability to deliver synthetics and real-user behavior insights in one platform differentiates us in the market."
Exoprise CEO Jason Lieblich
Read more about the combination of RUM and synthetics in our latest whitepaper and ensure the best digital employee experience for streaming, collaboration, and VoIP apps such as Microsoft Teams, Zoom, WebEx, and GoToMeeting. Better Together: Combine Real User Monitoring with Synthetics
Exoprise enables IT teams to effectively deploy and manage its monitoring solution and mission-critical, cloud-based applications and services. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back with synthetic monitoring. Service Watch provides location-independent end-user experience insights for SaaS and third-party web applications with real user monitoring. By leveraging proactive network path diagnostics, real user experience metrics, actual app usage data, and crowd-sourcing data analytics, organizations now have visibility, speed, and agility to easily assure the best cloud service performance.
Dell Technologies | September 06, 2022
Dell Technologies is introducing new infrastructure solutions, co-engineered with VMware, that deliver greater automation and performance for organizations embracing multicloud and edge strategies.
"Customers tell us they want help simplifying their multicloud and edge strategies as they look to drive more efficiency and performance from their IT," said Jeff Boudreau, president, Dell Technologies Infrastructure Solutions Group. "Dell Technologies and VMware have numerous joint engineering initiatives spanning core IT areas such as multicloud, edge and security to help our customers more easily manage and gain value from their data."
Business data and applications continue to grow in multicloud environments comprised of edge locations, public clouds and on-premises IT. Many organizations have already adopted a multicloud approach, and the number of applications running at the edge will grow 800% by 2024.1
"IDC's global research shows many organizations are struggling to balance the rapidly rising complexity and cost of data center, edge and cloud operations with relentless business demand for better data integration, security and application performance, These organizations recognize the need for a consistent operating model tightly integrated with infrastructure platforms that support sophisticated, large scale data-driven workloads."
Mary Johnston Turner, IDC research vice president, future of digital infrastructure agenda
Dell VxRail delivers greater performance and smallest-ever systems at the edge
Dell is introducing several new VxRail systems and software advancements that improve performance on-premises and at the edge including the industry's only jointly engineered HCI-based DPU solution with VMware.2
Improved system performance: A result of co-engineering with VMware and its Project Monterey initiative, VxRail systems support new VMware vSphere 8 software that has been rearchitected to run on DPUs. Customers can improve application and networking infrastructure performance and improve TCO by moving these services from a system's CPU to its new on-board DPU.
Support demanding workloads: Select VxRail systems now support VMware's new vSAN Enterprise Storage Architecture (ESA). With up to 4x vSAN performance improvement3, customers can better support demanding mission-critical applications.
Smallest edge systems: VxRail rugged modular nodes deliver high performance and scalability in the system's smallest form factor to date.4 Modular nodes are ideal for edge use cases including healthcare, energy and utilities and digital cities because of VxRail's industry-first, on-board hardware witness5, which will allow for deployment in high latency, low bandwidth locations.
"The increasing demand for software-defined infrastructure services for networking, storage and security places more demands on already-strained CPUs. As more distributed, resource intensive applications are onboarded, there is a need to reimagine data center architecture to fully support the requirements of these applications," said Krish Prasad, senior vice president & general manager, Cloud Platform Business, VMware. "Dell VxRail with VMware vSphere 8 will deliver a foundation for next generation data center architecture by running infrastructure services on the DPU. This will enable greater network and application performance and a new level of sophistication in adopting Zero Trust security strategies to protect modern enterprise workloads."
Dell APEX expands multicloud and edge support for VMware environments
Dell is adding several offers to its APEX portfolio for VMware workloads that help speed development of cloud-native apps and better allocate compute and storage resources for applications at the edge.
APEX Cloud Services with VMware Cloud adds managed VMware Tanzu Kubernetes Grid services, which allows IT teams to help developers move faster by using a container-based approach to application development. With Dell-managed Tanzu services, customers can provision Kubernetes clusters through the vSphere user interface. Organizations also will be able to help speed development efforts by building, testing and running cloud-native applications alongside traditional applications on the same platform.
APEX Private Cloud and APEX Hybrid Cloud offer new compute-only options that allow customers to support more workloads and increase IT infrastructure efficiency by independently scaling compute and storage resources. Organizations can start small and scale their infrastructure as their IT needs change. Customers can use Dell's industry-leading enterprise storage data services by connecting compute-only instances to Dell storage such as APEX Data Storage Services.
"APEX Hybrid Cloud lets us manage our multicloud environment seamlessly and gain better insights into our VMware workloads. It's allowed us to reduce the cost of supporting applications and workloads by 20%," said Ben Doyle, chief information officer, ATN International. "We stood up the Dell APEX solution quickly, and we easily moved 70% of our infrastructure to it in under three months. We look forward to working with Dell Technologies to expand our cloud footprint moving forward."
Dell Validated Designs for AI – AutoML uses AI to democratize data science
Dell Validated Designs for AI – Automatic Machine Learning (AutoML) uses automated machine learning models to help data scientists of all skill levels develop AI-powered applications.
The solution includes tested and proven configurations of Dell VxRail hyperconverged infrastructure with H2O.ai, NVIDIA and VMware software to help customers speed time to insight from data with automation that delivers up to 18x faster AI models.6
Organizations report 20%7 faster time to value with Dell Validated Designs for AI, helping data scientists of all skill levels develop AI-powered applications faster. VMware Tanzu in Dell Validated Designs for AI helps provide greater container security and allows customers to run AI at the edge using VMware Tanzu services.
About Dell Technologies
Dell Technologies ( NYSE:DELL) helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry's broadest and most innovative technology and services portfolio for the data era.
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Fortinet | August 18, 2022
Fortinet a global leader in broad, integrated and automated cybersecurity solutions, today announced accelerated momentum of Fortinet Universal ZTNA and its ability to provide secure access for any user anywhere, whether they are remote or in the office. In fact, according to the latest Gartner report on enterprise network equipment market share, Fortinet is among the highest five global ZTNA vendors, with the fastest growing revenue of any vendor quarter-over-quarter from 4Q21-1Q22 and year-over-year from 1Q21-1Q22.1 Fortinet attributes this growth to its differentiated approach to ZTNA that supports secure application access for any user in any location, lower total cost of ownership, more seamless transition from VPN, and integration with the Fortinet Security Fabric, including Fortinet Secure SD-WAN.
ZTNA emerges as a top solution to implement Zero Trust principles
Organizations of all sizes are adopting Zero Trust as a corporate security strategy to enable digital acceleration, support remote and hybrid work, and reduce risk. According to Gartner, “60% of organizations will embrace Zero Trust as a starting point for security by 2025. More than half will fail to realize the benefits.”2 While transitioning from implicit trust to an explicit Zero Trust model is a top strategic concern, most organizations – over 80% according to a January 2022 Zero Trust survey from Fortinet – have found it difficult to execute. ZTNA has emerged as a top technology adopted by organizations as a first step to implementing zero trust principles to the corporate network.
Secure access for any user anywhere with Fortinet Universal ZTNA
At an increasing rate, organizations seeking to reduce their risk profile by building a zero trust architecture are turning to Fortinet Universal ZTNA. Key benefits of Fortinet’s solution include:
Consistent user experience in all work locations: Unlike cloud-only ZTNA, Fortinet Universal ZTNA delivers universal enforcement and the same user experience and security policies whether employees are located in densely populated offices, working remotely from home, or on the road.
Easy transition from VPN to ZTNA: Because VPN and ZTNA are managed by the same integrated client from Fortinet FortiClient organizations can transition application access seamlessly and at their own pace.
Existing Fortinet customers can immediately access ZTNA: Customers with existing FortiGate and FortiClient investments already have what they need to start applying Fortinet Universal ZTNA, an unlicensed feature.
ZTNA integrated with SD-WAN: Fortinet is the only vendor delivering ZTNA, SD-WAN, and enterprise-grade security that is integrated by a single operating system to more effectively support secure application access and application steering. All three SD-WAN for connectivity, ZTNA for secure access, and enterprise-grade security for traffic inspection and protection can be configured, orchestrated, and managed using the same centralized console.
Powerful networking and security convergence enabled by FortiOS everywhere: With Fortinet Universal ZTNA, Fortinet continues its legacy of delivering solutions that converge networking and security across its FortiGate platform. This convergence is powered by a single operating system—FortiOS—across all FortiGate form factors, including appliances, virtual machines, container solutions, SASE, and cloud deployments, to deliver coordinated security policies and consistent user experience.
“Fortinet Universal ZTNA delivers the most complete support for work-from-anywhere by delivering a universal approach to ZTNA that is consistent on-prem, in the cloud or as a service via SASE. Because cloud-only ZTNA solutions aren’t able to adequately support in-office workers and do so at a high cost, we’re seeing an increasing adoption of Fortinet Universal ZTNA to support today’s hybrid workforce.”
John Maddison, EVP of Products and CMO at Fortinet
Customer and Partner Validation of Fortinet Universal ZTNA
Organizations around the world rely on Fortinet Universal ZTNA to improve secure access to applications. Current Fortinet customers highlight the value of Fortinet’s offering:
“We are drawn to Fortinet Universal ZTNA because it will allow us to control application access for both on-campus and remote users. Having ZTNA on-prem and in the cloud means we’re able to better ensure our hybrid workforce has access to the applications they need while keeping our network more secure and easier to manage and control with less resources. The ability to use the Fortinet gear we already have to apply ZTNA enforcement is really appealing.”
- Tal David, Networking and Security Global Manager at Sapiens
“We’re currently migrating away from our existing VPN solution to FortiClient with connections through our FortiGates. Because Fortinet delivers several security capabilities from a single agent, we will be removing multiple other security agents. And because the ZTNA agent is a part of FortiClient, we will more easily control our shift from traditional VPN to an easier to manage ZTNA with a more seamless end-user experience. Being able to implement granular control of user-to-application access at our own pace will make a big difference in our plans to reduce security risk in our network.”
- JP DiCicco, IT Infrastructure Operations Manager at RES Americas
“We were really attracted to the Security Fabric concept of the Fortinet solution and how those products all talk to each other and react in real-time based on their observance of threats. That along with the common management interface for the whole suite of products made it a really easy decision for us. Because of the integrated nature of Fortinet’s products, adding on ZTNA to further improve our security posture with granular access control is seamless.”
- Colby Cousens, IT Director at Town of Danvers, Massachusetts
Fortinet’s partners are also leveraging Fortinet Universal ZTNA to support their customers:
“Fortinet’s dedication to consistently converging networking and security via FortiGate allows us to deliver immense value to customers. Having access to next-gen firewalling, SD-WAN and ZTNA all in one location and on one operating system that’s consistent whether on-prem, in the cloud, or as a service means easier management, better user experience, and a higher security posture.”
- Marc Jabian, Cybersecurity Practice Manager at Netsync
Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 580,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.