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SERVICE PROVIDER ANALYTICS – UNLOCKING THE VALUE OF DATA

Service providers share common strategic objectives of controlling costs, delighting customers and innovating for the future using analytics solutions to help create their success. At the same time, they battle with data challenges as a result of uncoordinated deployment, rigid data silos that prohibit sharing between applications and teams, inefficient duplication of data, incompatible infrastructure that cannot scale as well as costly implementation and management complexity.