9 Reasons to Make the Move to a Cloud Contact Center

whitePaper | July 12, 2022

As virtual desktop infrastructure (VDI) has become more prevalent, point solutions have emerged to address associated delivery issues. These solutions burden IT infrastructure, but with little benefit. Organizations need a solution that can offer added security, network performance improvements, and vendor-specific optimizations, all while improving architecture for non-VDI systems.

whitePaper | October 31, 2022

Secure access service edge (SASE) is a concept initiated by analyst research firm Gartner Inc. in 2019 as part of the technology “hype cycle.” Recently, SASE has been embraced by the customer and vendor community more readily to solve a variety of modern networking and security challenges.

whitePaper | August 16, 2022

Lenovo and VMware have been collaborating for more than twenty years, helping customers solve their most complex problems in virtualization and digital transformation. As an OEM reseller of VMware solutions, Lenovo offers a broad range of VMware based solutions in varying levels of integration to meet different customer requirements and business needs. Solutions range from the turnkey Lenovo ThinkAgile VX series of appliances to build-your-own Engineered Solutions based on Lenovo’s proven reference architecture and VMware software only licenses.

whitePaper | January 15, 2020

VMware vSAN 2-node cluster is a configuration that is implemented in environments where a minimal configuration is a key requirement. VxRail v4.7.100 was the first release to support the vSAN 2-node cluster with direct-connect configuration. Starting with VxRail v4.7.410, vSAN 2-node cluster with switch configuration is also supported.

whitePaper | December 25, 2019

A companion document, Platform Services Controller Administration, explains how you can use the Platform Services Controller services, for example, to manage authentication with vCenter Single Sign-On and to manage certificates in your vSphere environment. The vSphere Security Configuration Guide contains guidelines on security settings that can or should be set by the customer, and security settings delivered by VMware that should be audited by the customer to ensure that they are still set to default.

whitePaper | November 30, 2022

Globally, the number of employees permanently working remotely is expected to double in 20211. Multiple company workspaces have already gone virtual with many of their employees working from home for the long term. Enterprises now have increasing demand for secure VDI environments at scale to support the needs of an expanded and elastic remote workforce. This demand has catapulted VDI to an enterprise-class, tier 1 workload, on a par with SAP or Oracle. It is valued for its operational flexibility and increased security profile when compared to conventional desktop approaches. It organizations are advancing their VDI environments to enterprise class with hybrid/multi-cloud support, especially in light of the “new normal” of the global remote workforce.