Home > Resources > Whitepapers > How BPOs Leverage VDI and NoTouch To Succeed in a Competitive Marketplace

How BPOs Leverage VDI and NoTouch To Succeed in a Competitive Marketplace

July 12, 2021

Prior to the pandemic, BPOs were able to leverage in office knowledge and leadership to ensure they were meeting and exceeding business critical activities. With the pandemic in full swing, BPO leaders have had to rethink their strategies. Namely, they’ve had to ensure that their entire workforce is able to collaborate effectively while also working remotely.

The challenge BPOs face in securing their deployment while streamlining endpoint management and reducing costs might have been made more dire by the pandemic, but it is not over. Luckily, through a combination of VDI and DaaS technologies and Linux based operating systems, BPO companies have a real way forward to solve the challenge of remote and dispersed workforces, enabling them to boost productivity and reduce costs by millions of dollars.

This whitepaper seeks to explore the challenges posed by current work trends, the pandemic, and how VDI and Linux Thin Client operating systems can solve the challenges of remote work post pandemic.

Spotlight

The Electronic On-Ramp, Inc. (EOR)

The Electronic On-Ramp, Inc. (EOR) is a Native American Indian, (8a) certified Small Disadvantaged Business, with primary offices located in a HubZone. EOR is owned by a Service Disabled Veteran (VOSB / SDVOB). EOR is skilled in providing Architectural, Engineering, Information Assurance, Intelligence, Counter-Intelligence, Forensics products and services. EOR specializes complete lifecycle solutions, and in helping the “good guys” from around the world with Assessments, Evaluations, Remediation, Configuration Management, Monitoring, Security Enhancements and in building integrated Secure Network Operation Centers (iSNOC), with a focus on detecting covert communications channels and reducing insider threat.

OTHER WHITEPAPERS

VMware vRealize Suite and vCloud Suite 2019

whitePaper | January 15, 2020

VMware vRealize® Suite is an enterprise-ready, cloud management platform that the industry’s most complete solution for managing a heterogeneous, hybrid cloud. It proactively addresses health, performance and capacity management of IT services across heterogeneous and hybrid cloud environments to improve efficiency, performance and availability. In addition, IT organizations can address cloud management requirements across Day 1 and Day 2 operations for compute-, storage-, network- and application-level resources across private and public clouds.

VMware vSphere Compute Virtualization

whitePaper | March 15, 2021

This guide provides an overview of the licensing, pricing and packaging for VMware vSphere. The key topics discussed in this guide include: VMware vSphere overview Licensing overview – Licensing metric and management Packaging overview – Packaging options for editions (including VMware vCenter Server®), kits, vSphere Bitfusion and Tanzu Basic Version upgrade entitlements for existingcustomers Paid edition upgrades from vSphere 7 vSphere Platinum end of availability

IPU Based Cloud Infrastructure

whitePaper | January 1, 2023

2020 will go down in history as the year the world met with one of its most significant challenges in nearly a century – the great coronavirus pandemic. The resulting situation can be aptly described by the term “VUCA,” an acronym standing for Volatility, Uncertainty, Complexity and Ambiguity. In other words, the world faced a crisis.

VMware Blockchainfor Capital Markets

whitePaper | October 10, 2022

The number of financial institutions exploring enterprise blockchain networks to address multiple market forces is growing. Based on VMware customers and supported by The Value Exchange’s 2021 research on 150 financial institutions, the adoption of blockchain-based distributed ledger technologies (DLT) is already underway.

The Right Approach to Zero Trust for IoT Devices

whitePaper | May 3, 2022

Networking and security teams have historically relied on protections at the network perimeter to secure the entire enterprise. The internal network was deemed trusted and secure. While everything outside was considered “dirty,” everything on the internal network was considered “clean,” and application traffic would flow unrestricted. However, recent and developing shifts in enterprise working models are having a far-reaching effect on the traditionally managed network perimeter for security. The following trends are making organizations reassess their approach to security:

VMware SD-WAN Enables Modern Digital Government

whitePaper | January 14, 2022

The government market is becoming increasingly competitive, providing agencies with choices. In a time of tight budgetary resources, the focus is on increasing operational efficiencies and institutional resilience through accelerating digital transformation. Most government agencies are experiencing a large growth in digital innovations.

How BPOs Leverage VDI and NoTouch To Succeed in a Competitive Marketplace