How BPOs Leverage VDI and NoTouch To Succeed in a Competitive Marketplace

July 12, 2021

Prior to the pandemic, BPOs were able to leverage in office knowledge and leadership to ensure they were meeting and exceeding business critical activities. With the pandemic in full swing, BPO leaders have had to rethink their strategies. Namely, they’ve had to ensure that their entire workforce is able to collaborate effectively while also working remotely.

The challenge BPOs face in securing their deployment while streamlining endpoint management and reducing costs might have been made more dire by the pandemic, but it is not over. Luckily, through a combination of VDI and DaaS technologies and Linux based operating systems, BPO companies have a real way forward to solve the challenge of remote and dispersed workforces, enabling them to boost productivity and reduce costs by millions of dollars.

This whitepaper seeks to explore the challenges posed by current work trends, the pandemic, and how VDI and Linux Thin Client operating systems can solve the challenges of remote work post pandemic.

Spotlight

VSS Monitoring

VSS Monitoring is a world leader in network packet brokers (NPB), providing a unique systems approach to enable network-wide and link-layer visibility, access and offload for a broad ecosystem of network monitoring and security tools. Deployed globally by 80% of the world's tier 1 service providers, F500 corporations and major government agencies, VSS Monitoring packet brokers improve tool usage and efficiency, simplify IT operations, and greatly enhance tool ROI.

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